You need newer vehicle with better gas mileage and steering news to be aligned all crash vehicles should be place out service indefinitely
Edgardo A.Customer Reviews for U-Haul of Boynton Beach
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Didn't notice that the truck only had a quarter of a tank of gas until it was time to return it. Rentals typically start you with a full tank. Decided not to go and put gas in it since I was already back at the store. Also it would have been nice to have someone pull the truck up to the door rather than have to maneuver it out of a tight spot
paul B.Everything was set up ready on time it was the easiest I've ever had the gentleman who is there that morning was quite efficient and I give him an excellent review
Cindy F.No customer info on drop off aftrr hours and no car parking not even for 3 hrs .on the empty space lot why ?
George H.Interior found to have old food & spill on passenger side mat. Was not instructed on how to turn off toy/haul button
Cynthia K.The trailer wasn't ready on the time of the reservation. But when I got there the stuff was great
Lior H.We left a Yeti Cup in the truck, which they kept.
Tammy C.My truck had roaches all in it. And they ended up getting into my throw rugged and furniture and hitched a ride to my new home. Very disappointed
Thaylen L.Wonderful
Louis K.Nothing everything was excellent
Willie H.They were all very helpful in my rental process and I will rent with them again Thank you
Richard N.One of four tires was down to 13psi, and I had to re-inflate for the trip plus monitor it. The right rear brake/turn became inoperative during the trip.
Stewart M.Fast great service thank you
morris C.One desk rep at packed airport location. No window wash
George T.The truck was supposed to be ready at 8:30am and had to wait until 9:00 when they opened because they Didn't stage the equipment.
Amedeo C.Easy peasy
Leslie B.None
GERARDO P.Very helpful and concerned about providing good service and my needs
James M.Contract had wrong address/location: Cheriza Services & Retails 639 E Ocean Ave, Boynton Beach, FL 33435. This is an office building, not a U-Haul location.
Michael R.Note damages on vehicle before renting, thus eliminating me spending times doing this and taking pictures before i pull off your lot...
Howard Z.great experience, easy friendly quick and good truck
charlie O.This location did not have the ability or chose not to accommodate changes to my reservation. I tried to pay in advance the night before my reservation and they said they could not take a credit card and a copy of my license without releasing the truck that night. That would have cost me an extra day. I also reserved a dolly for the move with the truck I reserved and decided I could use a more sturdy dolly. When I asked about changing it, the person helping me said they could not change anything on the reservation.
Kenny R.I didn't have any issue with the service.
vinette W.Nothing to improve, everything was perfect specially the gentelman who serve me that morning (probably the manager) I will returne there any time
Regis D.The lady who attended me in the morning, he was very kind and Professional! Thank you .
Jose S.A little more attentive to the customer. Just a little. Give us your all.
Pascal S.Adele was informative, pleasant and charming. Anyone this professional and efficient deserves credit and praise. She's an asset to your company and I hope she'll be recognized.
Kathy H.THE VEHICLE ENGINE LIGGT ON AND AND TIRE PRESSURE LIGHT ON AND RIDE VERY ROUGH THE TRUCK IS PULLING SIDE TO SIDE..PLEASE SERVICE THE TRUCK BEFORE RENTING TO ANOTHER CUSTOMER.
Marion O.There was a big coach roach when I picked up the truck and they tried charging me a cleaning fee when the truck was returned. Horrible service
Aitza M.David was fantastic!
Patrick C.The lady at the check-in deck was very informative and pleasant to do business with! Fabulous
Morman M.I spent 2 extra days there because of your lack of communication and that sad ass app of yours.i am so done with you guys it's not even funny.all the time are money i lost.soon as I rest.im going to my Yelp and express my self better
Michael E. C.Everything very professional
Miguel V.thank you
antonio A.Don't send them to 4 different locations to get a truck.
Richard D.Made a reservation for a one way truck, moving day went to location, I was told Sir. we do have your reservation but we don't have a truck for you, they use bait and with tactics this time work out for them since time was of the absence have no choice but to take what was offer to me. Initially quoted $106.00 ended paying $182,00 and have to bring the truck back to the same location within 24 hours. Be very careful with this location also employees are not friendly at all.
Ivan M.fast and respectable agents
Jean L.Everything usually goes really smooth at this branch-highly recommended
Robert N.Staff was very friendly and went beyond the call of duty . This helped make the move much easier
Steven M.The van I rented this morning need to have the breaks check. I had to hold my foot down on break pedal much longer and more pressure than any vehicle i e drove in the past.
timothy C.Better breakdown of insurance
Gustavo F.Nothing else , keep it up guys !
renel E.Charged me for 3 gallons of gas. I brought the truck back with more fuel than it had when I picked it up. They are supposed to credit me for it.
Rodney W.access to the return lot and please do not charge if we are delivering the equipment early.
Michelfranco C.Uhaul of Boynton is by far the best Uhaul I've ever rented from. The new manager Mercedes run a fine location. Her team of guys are quick & efficient. I would recommend this location any day. Thank you Uhaul of Boynton.
Lamar M.You guy's did a very great job everything was fine I honest can't complain about uhaul
Etiana J.Excellent experience. Quick service and excellent equipment. I was wowed!
Michael W.Overall good job! Better sanitation and deodorize the cabin please.
Matteo P.When I originally called to reserve the truck at a specific location, the representative saidâ€no problem, we'll get you that truck on that particular day. My reservation was changed to a different pick up which fortunately was only a few more miles away.
Lenore W.Great service
Robert A.Everyone I dealt with was very polite and accommodating. On pick up morning Dave was exceptional. Efficient, a quiet politeness about him. I needed a little air added to my tires and did not hesitate to do this for me. Would recommend them to anyone (even though their parking situation has a lot to be desired).
Patricia M.When I arrived to pick up truck and started it I found a homeless man sleeping inside back of truck so I guess more security
Emmanuel K.Everything was Awesome
James E.From start to finish the whole experience was great!
William C.Trailer was good but there were roofing nails all over the floor. But in all fairness, the previous renter just dropped it off before I got there. Didn't have enough time to clean up. Everyone that works there was very helpful and nice. Thank you!
Garret P.