Customer Reviews for U-Haul of Boynton Beach

6,790 reviews

1319 N Federal Hwy   Boynton Beach, FL 33435
(S Of Gateway)

(561) 737-0615

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(561) 737-0615

1319 N Federal Hwy
Boynton Beach, FL 33435
(S Of Gateway)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

You need newer vehicle with better gas mileage and steering news to be aligned all crash vehicles should be place out service indefinitely

Edgardo A. 
Rating:
4.0

Customer did not leave a comment.

ALEJANDRO H. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

Didn't notice that the truck only had a quarter of a tank of gas until it was time to return it. Rentals typically start you with a full tank. Decided not to go and put gas in it since I was already back at the store. Also it would have been nice to have someone pull the truck up to the door rather than have to maneuver it out of a tight spot

paul B. 
Rating:
5.0

Customer did not leave a comment.

Lazaro M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

BOB C. 
Rating:
5.0

Customer did not leave a comment.

alexis C. 
Rating:
5.0

Everything was set up ready on time it was the easiest I've ever had the gentleman who is there that morning was quite efficient and I give him an excellent review

Cindy F. 
Rating:
3.0

Customer did not leave a comment.

Deborah C. 
Rating:
3.0

No customer info on drop off aftrr hours and no car parking not even for 3 hrs .on the empty space lot why ?

George H. 
Rating:
4.0

Interior found to have old food & spill on passenger side mat. Was not instructed on how to turn off toy/haul button

Cynthia K. 
Rating:
3.0

The trailer wasn't ready on the time of the reservation. But when I got there the stuff was great

Lior H. 
Rating:
4.0

Customer did not leave a comment.

derek C. 
Rating:
1.0

We left a Yeti Cup in the truck, which they kept.

Tammy C. 
Rating:
3.0

My truck had roaches all in it. And they ended up getting into my throw rugged and furniture and hitched a ride to my new home. Very disappointed

Thaylen L. 
Rating:
4.0

Customer did not leave a comment.

Christine H. 
Rating:
5.0

Customer did not leave a comment.

Tammerlane M. 
Rating:
5.0

Customer did not leave a comment.

Jean B. 
Rating:
5.0

Customer did not leave a comment.

Gabriel V. 
Rating:
5.0

Wonderful

Louis K. 
Rating:
5.0

Customer did not leave a comment.

MarkA H. 
Rating:
4.0

Customer did not leave a comment.

Keith C. 
Rating:
5.0

Nothing everything was excellent

Willie H. 
Rating:
4.0

They were all very helpful in my rental process and I will rent with them again Thank you

Richard N. 
Rating:
4.0

Customer did not leave a comment.

Ryan P. 
Rating:
3.0

One of four tires was down to 13psi, and I had to re-inflate for the trip plus monitor it. The right rear brake/turn became inoperative during the trip.

Stewart M. 
Rating:
5.0

Fast great service thank you

morris C. 
Rating:
2.0

One desk rep at packed airport location. No window wash

George T. 
Rating:
1.0

The truck was supposed to be ready at 8:30am and had to wait until 9:00 when they opened because they Didn't stage the equipment.

Amedeo C. 
Rating:
5.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

Easy peasy

Leslie B. 
Rating:
5.0

None

GERARDO P. 
Rating:
5.0

Very helpful and concerned about providing good service and my needs

James M. 
Rating:
4.0

Contract had wrong address/location: Cheriza Services & Retails 639 E Ocean Ave, Boynton Beach, FL 33435. This is an office building, not a U-Haul location.

Michael R. 
Rating:
5.0

Note damages on vehicle before renting, thus eliminating me spending times doing this and taking pictures before i pull off your lot...

Howard Z. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

great experience, easy friendly quick and good truck

charlie O. 
Rating:
3.0

Customer did not leave a comment.

Nicholas S. 
Rating:
3.0

This location did not have the ability or chose not to accommodate changes to my reservation. I tried to pay in advance the night before my reservation and they said they could not take a credit card and a copy of my license without releasing the truck that night. That would have cost me an extra day. I also reserved a dolly for the move with the truck I reserved and decided I could use a more sturdy dolly. When I asked about changing it, the person helping me said they could not change anything on the reservation.

Kenny R. 
Rating:
5.0

Customer did not leave a comment.

Krista M. 
Rating:
5.0

I didn't have any issue with the service.

vinette W. 
Rating:
5.0

Customer did not leave a comment.

Rafael P. 
Rating:
5.0

Nothing to improve, everything was perfect specially the gentelman who serve me that morning (probably the manager) I will returne there any time

Regis D. 
Rating:
5.0

The lady who attended me in the morning, he was very kind and Professional! Thank you .

Jose S. 
Rating:
5.0

A little more attentive to the customer. Just a little. Give us your all.

Pascal S. 
Rating:
5.0

Adele was informative, pleasant and charming. Anyone this professional and efficient deserves credit and praise. She's an asset to your company and I hope she'll be recognized.

Kathy H. 
Rating:
5.0

THE VEHICLE ENGINE LIGGT ON AND AND TIRE PRESSURE LIGHT ON AND RIDE VERY ROUGH THE TRUCK IS PULLING SIDE TO SIDE..PLEASE SERVICE THE TRUCK BEFORE RENTING TO ANOTHER CUSTOMER.

Marion O. 
Rating:
1.0

There was a big coach roach when I picked up the truck and they tried charging me a cleaning fee when the truck was returned. Horrible service

Aitza M. 
Rating:
5.0

David was fantastic!

Patrick C. 
Rating:
5.0

The lady at the check-in deck was very informative and pleasant to do business with! Fabulous

Morman M. 
Rating:
1.0

I spent 2 extra days there because of your lack of communication and that sad ass app of yours.i am so done with you guys it's not even funny.all the time are money i lost.soon as I rest.im going to my Yelp and express my self better

Michael E. C. 
Rating:
5.0

Everything very professional

Miguel V. 
Rating:
5.0

thank you

antonio A. 
Rating:
4.0

Customer did not leave a comment.

Shawn S. 
Rating:
4.0

Customer did not leave a comment.

Dave K. 
Rating:
1.0

Don't send them to 4 different locations to get a truck.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Kenan B. 
Rating:
1.0

Made a reservation for a one way truck, moving day went to location, I was told Sir. we do have your reservation but we don't have a truck for you, they use bait and with tactics this time work out for them since time was of the absence have no choice but to take what was offer to me. Initially quoted $106.00 ended paying $182,00 and have to bring the truck back to the same location within 24 hours. Be very careful with this location also employees are not friendly at all.

Ivan M. 
Rating:
3.0

Customer did not leave a comment.

LINDY P. 
Rating:
5.0

fast and respectable agents

Jean L. 
Rating:
4.0

Customer did not leave a comment.

Brent B. 
Rating:
5.0

Everything usually goes really smooth at this branch-highly recommended

Robert N. 
Rating:
5.0

Customer did not leave a comment.

Brian N. 
Rating:
5.0

Staff was very friendly and went beyond the call of duty . This helped make the move much easier

Steven M. 
Rating:
5.0

The van I rented this morning need to have the breaks check. I had to hold my foot down on break pedal much longer and more pressure than any vehicle i e drove in the past.

timothy C. 
Rating:
1.0

Better breakdown of insurance

Gustavo F. 
Rating:
5.0

Customer did not leave a comment.

marcel R. 
Rating:
5.0

Customer did not leave a comment.

ALAN K. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY C. 
Rating:
5.0

Customer did not leave a comment.

Luis P. 
Rating:
5.0

Nothing else , keep it up guys !

renel E. 
Rating:
4.0

Customer did not leave a comment.

Jude S. 
Rating:
3.0

Charged me for 3 gallons of gas. I brought the truck back with more fuel than it had when I picked it up. They are supposed to credit me for it.

Rodney W. 
Rating:
4.0

access to the return lot and please do not charge if we are delivering the equipment early.

Michelfranco C. 
Rating:
5.0

Uhaul of Boynton is by far the best Uhaul I've ever rented from. The new manager Mercedes run a fine location. Her team of guys are quick & efficient. I would recommend this location any day. Thank you Uhaul of Boynton.

Lamar M. 
Rating:
5.0

You guy's did a very great job everything was fine I honest can't complain about uhaul

Etiana J. 
Rating:
5.0

Excellent experience. Quick service and excellent equipment. I was wowed!

Michael W. 
Rating:
4.0

Overall good job! Better sanitation and deodorize the cabin please.

Matteo P. 
Rating:
5.0

Customer did not leave a comment.

john P. 
Rating:
4.0

Customer did not leave a comment.

JEAN W. 
Rating:
5.0

When I originally called to reserve the truck at a specific location, the representative said”no problem, we'll get you that truck on that particular day. My reservation was changed to a different pick up which fortunately was only a few more miles away.

Lenore W. 
Rating:
5.0

Customer did not leave a comment.

JUAN C. 
Rating:
4.0

Customer did not leave a comment.

Hilda P. 
Rating:
4.0

Customer did not leave a comment.

jennifer M. 
Rating:
4.0

Customer did not leave a comment.

sandra R. 
Rating:
1.0

Customer did not leave a comment.

LUZ MARINA C. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

Great service

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Crystal W. 
Rating:
5.0

Everyone I dealt with was very polite and accommodating. On pick up morning Dave was exceptional. Efficient, a quiet politeness about him. I needed a little air added to my tires and did not hesitate to do this for me. Would recommend them to anyone (even though their parking situation has a lot to be desired).

Patricia M. 
Rating:
3.0

Customer did not leave a comment.

Alexander C. 
Rating:
4.0

When I arrived to pick up truck and started it I found a homeless man sleeping inside back of truck so I guess more security

Emmanuel K. 
Rating:
2.0

Customer did not leave a comment.

JIMMY L. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Everything was Awesome

James E. 
Rating:
5.0

From start to finish the whole experience was great!

William C. 
Rating:
5.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

Trailer was good but there were roofing nails all over the floor. But in all fairness, the previous renter just dropped it off before I got there. Didn't have enough time to clean up. Everyone that works there was very helpful and nice. Thank you!

Garret P. 
Rating:
4.0

Customer did not leave a comment.

Pamela P. 
No reviews have been submitted for this location.

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