Customer Reviews for U-Haul of Boynton Beach

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Boynton Beach

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MARY H.
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Very efficient staff.

Kitty O.
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Customer did not leave a comment.

Katrina C.
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Good

Anne B.
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Every thing was okay for me.The location was okay, polite men at the counter but most of all the price of renting was not to much. Would rent from them again. Ann B

Juanita R.
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Customer did not leave a comment.

Jordan S.
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Customer did not leave a comment.

Joanne G.
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All trucks should be sanitized after each cuntomers use please (COVID 19)

Laurah P.
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Great customer service!

Jeffrey E.
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Customer did not leave a comment.

Robert B.
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They are super nice and remember me when I come in. Great team of people.

Daniel T.
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I got home with the trailer and found two pallets that I have to now dispose of. They are sitting in my garage. I thought it would come empty and clean, but I was wrong. I do not recommend this location as they do not inspect as they should.

Christopher H.
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This is an excellent location. Very satisfied with the equipment and the service.

Robert C.
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Customer did not leave a comment.

Farrien D.
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CHEEPER price

Paul L.
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To many people's annoyance, I. am assiduously clean, neat, and orderly; following a high standard that most people find impossible to meet. I have high expectations. I inspect motel rooms with a white glove. I pack spray cleaners when I travel. When I returned my truck, yesterday, I mentioned to the manager that it seemed the windshield wasn't quite clean when I picked up the truck. His response shocked me. He gave me a deep discount and made an apology. From now on, I will do business with that branch, and no other.

ANTHONY G.
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Customer did not leave a comment.

Thomas M.
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Very fast and pleasant experience. Everyone was very helpful in getting me checked in and out when I returned the truck.

DIRLOU G.
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Customer did not leave a comment.

Leroy P.
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Customer did not leave a comment.

Karen P.
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Matthew C.
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Customer did not leave a comment.

David S.
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Pulled in and waited only a few minutes. Tech unhooked me quickly and emailed my receipt. Awesome!!

Barry M.
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The Manager George was incredible. every time I rent there he treats me fantastic.

Denise S.
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Make sure what is on the customers order is in the truck when they pick it up. I ordered a dolly and half a dozen moving blankets and the truck was empty in the back. Once cannot check the back of the truck as it is backed up on the lot into a wall next to the train tracks.

Deris B.
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Best Propane tank re-fill and Rental Pick Up Location in South Florida!

Gerardo G.
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Customer did not leave a comment.

Richard S.
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An associate was suppose to contact me by 6:00pm the night before, to confirm the availability and location where I was to pick up the trailer on Sunday. I NEVER RECEIVED A CALL! I placed an additional twelve unanswered calls to the facility. This type of service and communication makes for a restless nights sleep not knowing if the equipment will be available or not. This type of service is unacceptable and I would not recommend using this facility.

James R.
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Customer did not leave a comment.

James K.
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You have made it quick and easy knowing time matters..., Thanks again

LYNN A M.
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Customer did not leave a comment.

JOAN S.
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Customer did not leave a comment.

Mark G.
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Customer did not leave a comment.

John S.
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Great service again , very fast in and out , I love that

KIANA B.
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Customer did not leave a comment.

LAURA W.
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The lady who I saw when I picked up the u-haul gave me no info what so ever. She had me sign a paper and handed me the keys. She gave me the it would cost .69¢ per mile and when I returned it, I was charged $1.19 per mile. She also never mentioned anything about filling it up with gas, she just told me to return it before 10:30am. So when I returned it I was charged $4.00 per gallon for gas. I was really confused when I returned it as I was given no info the night before and when I explained this to the lady working in the morning (she was great btw), she knew the lady I was taking about, and apparently she never gives anyone correct information. Because of this I was charged $50 over my estimated price. No only that, but the truck was disgusting, the passenger door handle was broken, there was trash in the truck, it smelled like cigarettes, and the drivers sun shield was broken and laying on the floor. I have rented multiple uhauls in my life and this was by far the worst experience I've had.

Debra R.
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The truck cab should have been wiped/cleaned prior to our pick up

Terence M.
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I think you guys need to service this particular truck and the mileage what's between 16 and 20 mi more than the day before mileage you need to check the truck miles per hour

Karen B.
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The representative came out as soon as we pulled into the parking lot and had the trailer unloaded from the car in a matter of minutes. There were no long waiting and we are on our way within 5 minutes.

Terence M.
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Customer did not leave a comment.

Geoffrey J.
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Staff were very helpful, polite and efficient at both the pick up and drop off

Corey R.
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Customer did not leave a comment.

Marie S.
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Jerome/ Romi, and all the front desk personnel were extremely helpful, kind, and patient. Romi went above and beyond in customer service and we will be using this location in the future and continue to recommend them to our friends.

Jill F.
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There should have been a better selection of u-haul trailers. The one we received had intermittent brake lights and neither the directional worked. Voice saying it was unsafe to drive many cars dangerously cut us off were lucky with the. have an accident.

Alice M.
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Great service. Recommend this location!

Theresa C.
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Kenedrix was awesome!!! He helped us out a lot and went far and beyond to assist my mom.

Jason R.
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Customer did not leave a comment.

China W.
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Customer did not leave a comment.

John G.
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I would recommend that the online scheduling have a 1 hour buffer between appointments. The person returning the equipment I reserved was 30 minutes late which meant I hat to wait.

David L.
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Quick and friendly service

Kirsten S.
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Customer did not leave a comment.

Salvatore B.
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friendly work staff and very quick and efficient

Michael S.
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Customer did not leave a comment.

Andre C.
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Customer did not leave a comment.

joe M.
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Overcharged me 200 dollars and I'm still waiting for it to go back in my account it's been 4 days

Bruce F.
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Customer did not leave a comment.

Clarence E.
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Great service by the attendants outside who disconnected the trailer.

Ruby P.
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I was told to return the truck with a completely full tank. I drove the truck maybe 5-8 miles total and had to put $15 worth of gas.

Noel L.
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My poor rate is due to the fact that we had booked a 20' truck and received an email that there would be one there for us on the morning of our move, moving to New York. We had to be out of our condo that day due to a closing the next day, no time to revise this situation. When we arrived at the location the best they could do was a 15'. With the result that we had to leave thousands of dollars worth of furniture an d items behind us that we could not fit in the 15'. I am not done with this yet. Horrible, horrible situation to be placed in

Major A.
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Owner checked me out and it was fast and painless. That she was on the phone with someone else was distracting, but she has a tough job and I understand the need. I was renting for the day and I was asked if I could have the U-Haul back at 3, 4, and 5pm which was strange, but again I understand they have a business to run and time is money.

Regina N.
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Customer did not leave a comment.

Jane T.
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The staff who took care of us were all wonderful and knowledgeable. Well done all the way,

scott W.
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Take better care of your equipment.

Jonathan S.
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I was charged for moving pads and never requested them. The counter rep told me he would remove them and email my final bill. I just received it and the moving pads were never taken off. Please correct and email me back at jsmouha@yahoo.com. Furthermore, the truck was not maintained. Service light was on, and passenger door handle was barely hanging on.

COURTNEY F.
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Have used this location well over a decade. Have always had a good experience and friendly service.

Joseph F.
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Customer did not leave a comment.

PESTAVIA M.
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Customer did not leave a comment.

Tracy O.
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The customer service that I received was truly outstanding.

Richard T.
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Customer did not leave a comment.

joseph M.
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The best!!!

Donald M.
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i have nothing to tell only i want to say wow wow ,super service,clean is your name.

Jeffery G.
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The staff at this location is amazing. Carlos, Mercedes, George and Ken are always super kind and pleasant and professional. Thanks to the crew for me being a repeated return customer. Thank you SO MUCH everyone A++++

Linda G.
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Customer did not leave a comment.

Rolanda E.
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Customer did not leave a comment.

GINA G.
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Mercedes M. Was a true professional. Kind, knowledgeable and proficient! Would rent from this location again!!

Tracy F.
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Pick up was quick and easy. Drove a trailer over 1200 miles in two days and trailer rode very nice and had no issues and was well maintained. When returning ,again customer service was wonderful. Quick and easy no contact. I would definitely use them again and recommend to any one.

Martin C.
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Customer did not leave a comment.

Sheryl C.
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The staff was exceptional and accommodating however after the mishap of a homeless person climbing out of the back of first truck the second ttruck I got into was so dirty thank goodness I had sanitize cleaner and a towel I clean the whole inside of the truck because I was already late meeting the movers who were waiting for me at the site and I knew I only had a certain amount of time available by the time I had to bring the truck back as I said the manager and assistant manager were very accommodating but on my original order I had ordered 12 Blankets a dolly and another kind of hauler for appliances but those were not put in the truck so I managed to get a dolly and six blankets all in all I know this facility is one of the best ones cause I've use that previously I would use that again

Everett R.
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Uhaul representatives were professional and helpful. Equipment was old but in good shape. It was a good experience. Thank you

Gayk S.
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i dont mine if interior not clean, but i think windshield and sides mirrors must be clean and clear - for safety reasons.

Troy B.
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I was quoted 85$ and you guys charged 135$ and that's crazy

Jose O.
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Fast service and great condition

Craig W.
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Cargo van was filthy inside both cab and cargo bay. I had to clean cab windows and side vieW mirrors before driving.

James K.
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Time is money! Quick and easy to rent and return in busy times!! Thank you

Bruce R.
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This was customer service at its best. Outstanding employees.

Jeanne S.
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I was not informed about the online vehicle inspection. The lot attendant was rude. The vehicle beginning mileage was more than reported. I reported the mileage online when I saw the email. I was charged twice for the extra mileage that I didn't use. This was a terrible experience. Please refund the extra charge I shouldn't have been charged in the first place.

Jeffrey M.
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I haven't found any issues with this location! Staff is always on point!

Holly T.
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Uhaul movers were amazing! Just 2 guys were excellent!

Michael S.
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Customer did not leave a comment.

RICHARD D.
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Location was overwhelmed. Did not have my reserved dollies. Had to find them at another location. Needs better management for this location.

Brionna C.
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Charged me twice

Greg C.
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Better communication between call/reservation center and U-Haul store on what's actually available

Jenyce L.
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Customer did not leave a comment.

Brian M.
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Nothing. everything was fast and simple pro nobl bably best uhaul I've been to. I def over filled the gas by accident but I fudddnjr was

Crystal P.
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Customer did not leave a comment.

MARK M.
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Customer did not leave a comment.

Jill N.
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Customer did not leave a comment.

Kimberly W.
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The guys inside was super nice and make sure I had everything before I left and when I got back. I left something behind and went back up there and I picked it up thanks guys for your excellent customer service

EVERT V.
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The truck was filthy and smelled like cigarettes. I noted that when I picked up the truck on the paperwork. When returning it they wanted to charge me a $25 cleaning fee for something I picked up dirty. Very dirty. Tire air warning was on as well.

Thomas T.
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Customer did not leave a comment.

Daniel D.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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