Ken was very professional and had me out of there in no time. Thank you Mercedes and Ken for serving me for over 20 years.
JEFFERY GCustomer Reviews for U-Haul of Boynton Beach
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Prompt and efficient. All went well
ARTHUR BGreat job everybody!
TATIANA FOnline checkin was very easy, made it trivial to pick up and return equipment
DAVID KVery friendly
JIMILOU BEasy pickup and return. Staff is friendly and helpful.
Wayne CI always come to this location for great service and a quick pick up.
RONALD DPerfect location, lots of availability plus perfect and professional staff
Rosalia TWe reserved the 20 foot truck earlier that morning when we reached there it wasn't able and there alot of confusion...
Samantha MStaffing level vs customer demand is a big variable. That is the biggest issue.
ROBERTO PAll Employees were very professional
Mark AThe employees at this location are always helpful and professional. It is my favorite uhaul location in my area.
MATTHEW Dexcellent service
alexander MAfter arriving on time I had to wait 40 minutes to be able to get the van, they gave me the van with no fuel and by that I mean go get gas right away because the van says not even a mile of gas in it. Also I was told to take pictures and upload them into their app before I leave the lot and the van is parked in a way that I cannot take pictures I had to move the van around in their lot to be able to take pictures. It would be great to have someone follow up with this concern. Not happy at all with the service.
MARCO Cexcellent staff, timely service.
JOHN CBoynton Beach U-Haul has been the best ever
PAUL CEverything was good except for the drop off in Florida. I drove to the original drop off location in lake worth only to find it that my drop off location was changed. This was a surprise to me as I received no communication about this from U-Haul
WILLIAM TIt’s was perfect
David NNothing my whole experience was quick and easy. The customer service I experienced with every single associate I interacted with was wonderful. Special shot out to everyone at the Boynton Beach location, Beatrice and others whose names I don’t remember so kind and so helpful
GEORGE STruck rental are too high with all of the fees added.
Claudia JAlthough there wasn't anyone there at time of drop off, but prior to that they helped me also and when I called to verify about my drop off, they were nice over the phone.
YVA DGreat staff at this locaton
Roger MIf the truck you ask for is not available. Call the person not just go home. This way they don't waste their time.
JENSEN MThe owner was very friendly as always
DANNY FI will only use u haul veery family service easy to use. No bullshit in the truck gone
DENNIS PLimited parking. Had to leave car on the street.
THEODORE Tgood service team
JOHN CThe passenger rear inside was bald with metal bands showing. Tire went flat on the interstate and roadside had to change the tire late at night.
SCOTT RThere was a younger kid there that had horrible customer service Would not recommend this location to anyone
MARK MCheck tire pressure
Joan ZMercedes she's a nice persone i know her since 2014
ERNEST LI was very impressed with the service that Mercedes gave me. She was informative and looked to be doing the best for the customer the fitting to my electrical on my car, which I did not expect to have to do was done quickly and efficiently. I would recommend this store. As I said, Mercedes was great.
PAUL JJust right !
MARIA AEverything went smooth thank you
GABRIEL RThe best in town
GERMAIN VMercedes is the best! Has helped me may times!
CHRISTOPHER CExcellent customer service and fast service
WILFREDO RIt was average. I dropped off the trailer this morning after having taken the car off the transport and right away they sent a email confirmation. Later in the day around 5:00 p.m., I returned and dropped off the truck to that location, and now at 11:40 p.m. I still have not gotten an email confirmation about the truck being dropped off and received.
WILLIAM RMercedes and the other staff are always friendly helpful and knowledgeable. They should train your new employees on customer service and satisfaction.
Dan CGeneral Manager gave excellent customer service.
Robert FNo issues with the staff
DOUGLAS TAlways helpful best uhaul in palm beach county
JAMES BFriendly attention and quick
ERNESTO B😍
SONIEL JNice customer service
AMIN AGuys very funny
YVON JGreat customer experience each time.
HORACE STo small of an area. Was hard to back in the equipment being on a main road. Had to pull out into the main road to be able to back in equipment
TERRY PThe employees went above and beyond. I did not have the pin for my receiver and they loaned me one at no charge. We were able to get on the road and get the job done!
James BEverything was great!
Andrew HStaff was very friendly fast service and it felt that they care about what they are doing.
Daniel MVery Simple check in/ out process.
Angela WThe truck I rented was in horrible condition. The mirrors did not stay in the correct spots so you had to drive like you did not have them. The transmission stuck and from 30-40 mph it didn’t increase the way it should. Horrible experience for this rental.
TONI P