Customer Reviews for U-Haul of Chambersburg

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Chambersburg

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David S. on

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Better job explaining features and operation of the truck rather than posting stickers everywhere.

Robert G. on

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Rickey W. on

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Keeley P. on

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sarah H. on

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I paid for a utility dolly but did not receive one at this location. I will be seeking a refund for this charge. Other than that it was great, the location is a bit hectic to pull out of especially with a vehicle tow dolly attached to the truck.

Randall M. on

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Ronald R. on

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The last 2 times I rent from U-Haul I created an acct so I could do an express check-in. However, when I tried to logged back in it says can't find my acct. Needles to say it has never worked after 3 attempts. It does appear the spelling of my last name does cause some problems. This was corrected at the store, but still a problem on the website. Just logged in OK, 1st time I could do that after creating an acct. However, the info still contains the wrong spelling of my last time, so any time I tried to use Railing it doesn't work. Please try to get this resolved.

Casey R. on

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Drop off after business hours is easy if you are tech savvy could easily be simplified

Michael M. on

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Larger location

Brianna R. on

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Zach H. on

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Great service all around! Made the whole booking process a breeze!!

David H. on

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Jillian P. on

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Tammy B. on

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Robert H. on

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Shantell S. on

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Refund for mileage and days not used. Especially since you can't adjust your rates to charge for 1 day only. You add a charge if gas isn't where it should be and if you go over the days and miles. Therefore, it's only fair that you prorate for miles and days not used.

Julio R. on

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Jeralyn K. on

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francis W. on

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Excellent service. Would recommend and use this location again. Thank you

Jeremy H. on

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Super fast drop off. Checked out right in the parking lot without needing to go inside

Todd R. on

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Nice gentleman easy pick up no problems thanks

Brandon W. on

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The gentleman at the Chambersburg facility are awesome. I have used that location to move three times, to change my hitch recently, and to fill my propane a couple times a year. Everytime the two guys are there. Very professional and friendly. Thanks

Donald W. on

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Please be sure that I am not charged for insurance in the future when I say I dont need it

gregory C. on

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Clifford R. on

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Cory A. on

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Wanita B. on

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Nolan T. on

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Jeralyn K. on

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wilson M. on

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If it's not broke,,,don't fix it !!!

Kimberly S. on

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Edwin M. on

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small yard

Christina H. on

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George M. on

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Price for UBox transit seemed a bit excessive, but was very convenient