Roy B. on 9/15/2016
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My comments relate more to the vehicle provided. This was the most amazing rental truck I have ever used. It was the 26-ft super hauler. It was brand new, with only 900 miles on it. It was quiet, smooth, and powerful. We were very impressed.
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Kevin S. on 9/11/2016
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Overall great experience. Thank you.
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Steven T. on 9/8/2016
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No issues with the Chambersburg location, but I reserved the trailer at a Gettysburg location. I had to drive 30 miles out of my way to pick up the trailer. Had I known that at the time of the reservation, I would have made other arrangement. This was classic "bait and switch". Makes me hesitant to rent from U-Haul again. Will probably only use U-Haul if no other options are available to me. Again, this is not a complaint against U-Haul of Chambersburg, but against U-Haul corporate.
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Andrew R. on 9/8/2016
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quick, easy rental and return process
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Lisa S. on 9/3/2016
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Easy to find for after hours drop off. Next day deposit refund went well too.
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Paul K. on 8/27/2016
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Great service from start to finish.
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jennifer d. on 8/26/2016
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We rented from another local carrier. At 4 pm the day before we were told the yruck needed repair and would not be available.
I went to uhaul and they did not let me down. Had the truck teady at 9 am the next day. I will go uhaul every time now! Thanks for the grear service!
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Tom M. on 8/26/2016
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Everything was what I would expect when renting a truck, good equipment, easy seamless paperwork, and no hassle return. A very good experience.
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Greg N. on 8/24/2016
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Very friendly and prompt service!
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Norman B. on 8/22/2016
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very friendly, fast, and efficient
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Jeremy P. on 8/22/2016
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The gas tank was not full when I got it. I didn't appreciate the additional cost when I filled it up before returning it.
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RENNES B. on 8/21/2016
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Great customer service at this location.
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brian h. on 8/21/2016
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We dropped it off at facility closed but everything looked to say,"Hey we got what you need and Welcome"! Excellent use of the vehicles and equipment to stand out!
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Alex K. on 8/20/2016
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Great U Haul location, helpful staff and efficient service!
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Robert H. on 8/11/2016
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Employee could be a little more skilled with computer system. Kept missing quoted discount for designated drop off location. Finally got it right after several incorrect attempts.
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Samantha D. on 8/1/2016
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Location was dirty and out dated. Staff seemed disorganized but very friendly. Overall a good experience
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JoAnn P. on 7/31/2016
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An air freshener in the front would be a help. These vehicles smell nasty.
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deborah r. on 7/27/2016
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We told the Uhaul people when we picked up the truck that the dome light was going on and off. The headlights were so dim we had to spend two unplanned nights in a hotel. The speedometer did not work. The blinkers did not work. When trying to turn on the blinkers the hazard lights came on. The check engine light came on a few times so we had to sit in very hot weather with three dogs for an hour out of fear that the engine was overheating. Horrible trip. Wil NEVER believe Uhaul's false advertising again. Your trucks are not new and comfortable. You should be ashamed of those trucks.
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Pamela W. on 7/26/2016
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Your employee was very friendly and helpful
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RICHARD L. on 7/21/2016
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I rented a van for 2 days but was charged for 3 days....your automatic checkin-checkout procedure sucks.....have to wait 3 days to get it corrected...
I've given this location over $1500 in business recently. Is this the way you treat me!!!!!
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Vanessa B. on 7/18/2016
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I was very impressed with the pickup I rented. It was very clean, new, and ran great. Eugene was excellent and very helpful and made the transaction very smooth.
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Garry G. on 7/17/2016
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Everyone was very professional and got me processed and on the road very quickly. I will rent from them again!
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ed b. on 7/14/2016
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Nothing. Excellent experience. Great truck and quick rental with no surprises
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Kevin R. on 7/8/2016
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Awesome experience, quick and painless transaction, just a tad pricey though.
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Amanda R. on 7/7/2016
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Excellent experience, highly recommend.
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