U-Haul of E Islip

1989 reviews

221 Carleton Ave   East Islip, NY 11730
(1/4 mile South of Sunrise Hwy)

(631) 224-9201

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm

Contact Us

(631) 224-9201

221 Carleton Ave
East Islip, NY 11730

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Laura G. 
Rating:
5.0

The rep helped me hook up the trailer and helped me diagnose a short in my circuits. Above and beyond service

Kevin W. 
Rating:
5.0

The only thing is maybe make the chain from the trailer to hitch tighter as it was dragging on the street and creating occasional sparks.

DONATOA G. 
Rating:
5.0

The boys who helped me where so cordial and respectful. I thought the service was beyond my expectations. I bought a hitch and they even put it on for me. Very impressed and even though I live near 3 u-Hauls in Patchogue I just rented from East Islip again. It's worth going out of my way for.

Linda V. 
Rating:
4.0

Customer did not leave a comment.

W S. 
Rating:
5.0

Customer did not leave a comment.

Carlos P. 
Rating:
5.0

Customer did not leave a comment.

Patricia G. 
Rating:
4.0

Customer did not leave a comment.

William E. 
Rating:
5.0

Customer did not leave a comment.

Thomas N. 
Rating:
5.0

They were very professional and courteous

Salvatore C. 
Rating:
4.0

Customer did not leave a comment.

Francis G. 
Rating:
5.0

Made moving a lot easier, thank you

Daniel H. 
Rating:
4.0

I did not receive the box on the day that I was suppose to get it. It was scheduled for 11/21 and I did not received it until the next day on 11/22. The box was suppose to arrive here in Charlotte by 12/10 and I went to check and your online application was given me up to date arrival date in Charlotte. I also received multiple text with possible arrival time of 3PM to the next day but none confirmed from 12/11 -12/15. I just found out by going to the UHaul here that the box is here in my location off Sharon Rd, in Charlotte, NC.

Anibal R. 
Rating:
5.0

Customer did not leave a comment.

PATRICK T. 
Rating:
5.0

Customer did not leave a comment.

Kevin O. 
Rating:
5.0

Customer did not leave a comment.

Anthony G. 
Rating:
5.0

The guys who work there are the best.

Vincent O. 
Rating:
5.0

Customer did not leave a comment.

Evelyn D. 
Rating:
5.0

Customer did not leave a comment.

Josue F. 
Rating:
5.0

Very helpful staff, quick . It was a great experience with this location

William N. 
Rating:
5.0

Customer did not leave a comment.

Yolanda E. 
Rating:
4.0

Customer did not leave a comment.

naim L. 
Rating:
5.0

Customer did not leave a comment.

Dennis F. 
Rating:
5.0

Staff was extremely friendly and helpful.

Jocelyn R. 
Rating:
5.0

Customer did not leave a comment.

Karen A. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Excellent Service whit the employees, they help to desconect the Dolly and excellent attention.

Armando T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

MICHAELT L. 
Rating:
5.0

Customer did not leave a comment.

JASON R. 
Rating:
5.0

Customer did not leave a comment.

jean F. 
Rating:
4.0

your staff was very helpful and knowledgeable

Apolinar L. 
Rating:
5.0

Great service...

James C. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Courteous, accommodating and fast staff, clean and well maintained facility and equipment, quick and easy check out and drop off. All around great experience.

Philip G. 
Rating:
4.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

PATRICKK S. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

June C. 
Rating:
5.0

The man who helped me was very kind and the truck was clean and in good condition.

BRADENJOSHUA S. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

Melanie M. 
Rating:
5.0

Customer did not leave a comment.

Kristin S. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

Guy at the counter did great came out hooked up the trailer showed me how it worked and made sure every thing was done safely. So very happy

Stephen S. 
Rating:
5.0

They were fast and helpful.

Wade N. 
Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Not like the three other U-Haul locations which I had to go before, because the U-Haul booking system failed that day, this one in East Islip was well organized, friendly and efficient.

Manfred S. 
Rating:
4.0

I have used this location every time I need to rent a truck, I must say that the staff that have attended to my rental needs have been very courteous and professional (that is for the entire process, from reservations, pick and return). I would give them an excellent review but I believe there is always room for improvement.

Mario G. 
Rating:
5.0

The staff were very helpful. Will use again. .

Nicholas C. 
Rating:
5.0

The person that helped me get the trailer and check it in when I got back was very helpful and friendly. I think his name was Daren. Uhaul should have more employees like him !!!

James T. 
Rating:
4.0

Customer did not leave a comment.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

lawrence M. 
Rating:
5.0

Show customer where the gas fill is, the interior light switch, and who to call if the vehicle breaks down. THAT SHOULD BE STANDARD PROCEDURE

Helen M. 
Rating:
5.0

Customer did not leave a comment.

Frank B. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

Great overall experience

Thomas C. 
Rating:
4.0

Everything went smooth and I would recommend this location.

Ryan K. 
Rating:
5.0

All was great

Nancy M. 
Rating:
5.0

Customer did not leave a comment.

ANDRELH L. 
Rating:
5.0

Customer did not leave a comment.

Kenneth W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
4.0

Customer did not leave a comment.

Bernard B. 
Rating:
5.0

Nothing!!!

Marianna J. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
3.0

The kid who hooked up the trailer didn't even hook it up correctly. The didnt tighten the trailer on and didn't connect the chains correctly. Then called me when I was on my way home to say he doesn't think he tightened the trailer. And when I returned it he said, “ look on the bright side, if the trailer came off you could have gotten a new car out of it from the insurance. I was towing a 12 ft trailer. It could have killed someone if it had come off.

Jamie G. 
Rating:
4.0

Customer did not leave a comment.

ALISONSUE S. 
Rating:
5.0

Customer did not leave a comment.

Samuel R. 
Rating:
5.0

Keep doing the excellent job you're doing!!!

SCOTTC W. 
Rating:
4.0

Customer did not leave a comment.

Joseph P. 
Rating:
4.0

Couldn't check in on app. No one would approve the contract.

David S. 
Rating:
4.0

Customer did not leave a comment.

Jack F. 
Rating:
4.0

Customer did not leave a comment.

Stephen G. 
Rating:
5.0

The staff were very helpful and accommodating.

Timothy D. 
Rating:
5.0

Customer did not leave a comment.

Denise M. 
Rating:
2.0

Computers were down which made check out even longer. The trailer door constantly jammed up and was not lubricated properly. Terrible location

Lawrence A. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
3.0

Customer did not leave a comment.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

A B. 
Rating:
5.0

nothing

JOHNJ C. 
Rating:
5.0

Customer did not leave a comment.

usama A. 
Rating:
5.0

Receiving staff was not wearing a mask and did not when asked to.

John H. 
Rating:
5.0

Customer did not leave a comment.

Shazad R. 
Rating:
5.0

Customer did not leave a comment.

Mohsin C. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Very helpful, knowledgeable and friendly staff. The rental agent who helped us, Jonathan S, answered all of my questions about the equipment and the rental process. He provided excellent customer service during both our pick up and return in a very busy location. We would definitely go back there for any future uhaul needs. Excellent rental experience!

mary S. 
Rating:
5.0

Customer did not leave a comment.

KEVINP M. 
Rating:
5.0

Customer did not leave a comment.

JAMESALFRED III F. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Great customer service.

Luke R. 
Rating:
5.0

Customer did not leave a comment.

Stephen A. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Customer did not leave a comment.

Gerry S. 
Rating:
3.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

GM and staff were extra helpful and polite. Excellent service.

JASONANTHONY S. 
Rating:
2.0

Customer did not leave a comment.

kenneth E. 
Rating:
5.0

Customer did not leave a comment.

ANDREW B. 
Rating:
5.0

I have used them before and was as satisfied then as I was this time.

ronald M. 
Rating:
5.0

So much easier and less expensive that those other containers. Smaller so if you need to get to something inside it’s not a major event. You can order more than 1 so easy to keep things organized

michelle b.  |  Overall Experience 
No reviews have been submitted for this location.

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