Customer Reviews for U-Haul of Farragut

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Farragut

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Ashley B.
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The entire process was extremely easy. I thought that it would be a little more hassle, but doing everything online was easy and saved so much time. We had never rented from UHaul, but will absolutely consider doing it again in the future.

Teresa R.
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Customer did not leave a comment.

Melissa P.
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Larry K.
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Friendly and knowledgeable staff.

BARBARA S.
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The young men who assisted us went above and beyond to help us today. Kudos to your helpful, kind staff. Great dealership too!

jerry D.
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Marvin N.
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Nancy M.
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Quick check in, friendly service.

Levi L.
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I was given a truck with a bad tire on my dolly, the steering is out of alignment horribly for a cross country haul pulling a car! The tire blew, waited fir hours on the side of the road a d your ppl did the contract time due date wrong. This greatly compounded everything

sylvia P.
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Customer did not leave a comment.

Lorin G.
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Quick drop off. Friendly person (but location seemed to be understaffed?)

Jami Y.
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Customer did not leave a comment.

DARYL C.
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clean inside of windows to trucks

Elizabeth W.
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Ty R.
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salesman was great,easy transaction

Kelly M.
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Steven G.
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Jason B.
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Daniel G.
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Cole A.
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Just tell the young guy to keep his mask over is nose inside. It is Covid season ya know?

Robert C.
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ANGEL O.
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Customer service

Jack H.
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Louis B.
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Kristy H.
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Charles K.
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WILL P.
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Janet B.
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Exceptionally pleasant and professional staff.

JOHN T.
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Everything is great

Kenneth K.
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Thank You

Ashley K.
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Customer did not leave a comment.

Raymond W.
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Mindy N.
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Alexis K.
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Christopher G.
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JEd C.
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when a trailer has two types of door configuration... ie, 5x8 has roll up and barn type, I think you should be able to reserve a particular type. I needed the barn type in order to fit a queen mattress. My location pulled the one I needed aside for me but could not officially reserve it that way. On line reservations does not identify this.

Donna M.
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Cathy M.
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Clark H.
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Quick in/out service with online pre-checkin. Trailer hookup by staff along with trailer light check to ensure operation.

Steven D.
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Customer did not leave a comment.

Larry K.
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Was met by a worker when I arrived, haven't even gotten out of the truck yet, he grabbed a trailer hooked me up, did a light test and then went in for the paper work. First time towing with my truck, and had no problem towing. I was not sure where to drop the trailer off, and forgot to ask. Was not on the contract, later found out it was in the email. How ever the link did not seem to work,

Dave T.
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La Juan M.
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Robert S.
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Great job with great employees

Robert M.
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BOB P.
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Very friendly and helpful staff.

Jason S.
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Fernando L.
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IDA R.
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Susan H.
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Very nice staff, helpful with my questions and clean

Terry B.
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Guys were great

Michael C.
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Great store!!! The truck was great and easy to drive!!! Thanks Farragut!!!

Keith N.
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Customer did not leave a comment.

Lawrence W.
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Inside the truck could have been cleaned better. Seemed a little dusty.

Zachary C.
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Michele A.
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William B.
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Stephen M.
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James M.
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N/A

Kelly M.
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Customer did not leave a comment.

Christohper M.
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Verify that the trucks are actually good to go. Fix all issues with them.

BRIAN B.
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Farragut U-haul is always my go-to location. They are excellent in every way!

Mark P.
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Josh is great to work with at this location. He has taken care of me for my U-haul needs for years.

Bill C.
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Owner or so his name tag said was very offensive and accusatory. The mileage was overcharged and after sitting around and discussion for over an hour he decided to make things right. Will never do business with this location again.

Sherron H.
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Customer did not leave a comment.

KAREN K.
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Simple, secure and seamless! Only good things to say!

Jeffrey W.
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Joshua V.
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Marvin M.
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Frederic V.
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Quick service and easy drop off.

Adonis M.
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Excellent service, excellent staff. Thanks

Patricia H.
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My rating is conflicting when it comes to equipment . I was dismayed to find out last night when it was dark and I was driving I-81 to PA that the passenger headlight was broken. The time of pick up there was no walk around the vehicle… Which I personally will always do so on any new rental and take pictures. I was held responsible for the broken headlamp which did not happen under my watch. I did have the insurance and I truly half wonder if this truck was given to me for that reason. Sounds harsh on my part but it made me wonder.... otherwise the staff at this location have always been knowledgeable and helpful. I would rent again from u-haul with the caveat I will take pictures. Glad to see my insurance money went to good use.

Tracie B.
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Jordan S.
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Eric C.
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Justin was fantastic. Very professional, very helpful

Raymond W.
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Jacqueline O.
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Sherry B.
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Terryl S.
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Lionel F.
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James W.
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Terrific, fast service.

Kyle C.
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JOEL W.
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Philip P.
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Gregory S.
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No issues. My experiences with Uhaul have always been good and efficient.

James S.
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The staff and service was remarkable

Jodie S.
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As always, everything was great and efficient!

Clyde B.
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Customer did not leave a comment.

Jerry R.
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William B.
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Michael R.
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Roger B.
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Great bunch at Farragut !! Everything was smooth going and doing business with them was a pleasure.

Michael L.
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Excellent service & great attitude from the folks I worked with at this U-Haul location. I arrived needing a hitch insert & ball & was sold a U-Haul 2-inch drop unit which they installed before hooking up a 6x12 open trailer with ramp, which was not available in my local area (Kingston, TN).

KAELIN J A H.
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The pickup and drop off locations were great! The rest of the process was horrible, stressful, and I'd never recommend uhaul as a whole.

Darryl M.
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Customer did not leave a comment.

Austin P.
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Great customer service —- very friendly and courteous team.! Will definitely use again when the need arises.

kathy W.
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Make sure employees have correct information. The person at this location told us that we could return the truck at any location. This was not true. People often move between Morristown and Knoxville so correct information would be good.

William P.
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Never had a bad experience there.

John W.
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Customer did not leave a comment.

Harmon T.
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Customer did not leave a comment.

Jerry B. | Overall Experience |
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I think more staff would move rentals along better. To long wait time with too men handling customers, check outs etc.

Patrick C. | Overall Experience |
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When my U-Box arrived at U-Haul of Farragut damaged, Josh Black handled my situation professionally and with great care. I will recommend U-Haul of Farragut to all my family and friends.

Richard W. | Overall Experience |
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We will definitely use this location again.

Richard W. | Overall Experience |
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Great service and staff

Derrick D. | Overall Experience |
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Brett was a super nice guy who was willing to help me with everything I needed. From hitching up my trailer to filling propane tanks. Can’t say enough good things about him and the the facility!

warren p. | Overall Experience |
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Everyone was great. Made the experience smooth and easy. I appreciate everyone’s friendliness and their help

No reviews have been submitted for this location.

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