Customer Reviews for U-Haul of Grand Forks

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Grand Forks

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Barbara S.
Rating:

None that I can think of. They have all supplies needed for any trip.

LARRY B.
Rating:

Customer did not leave a comment.

KURT M.
Rating:

Customer did not leave a comment.

Darrel B.
Rating:

Customer did not leave a comment.

STEPHEN G.
Rating:

Customer did not leave a comment.

michael M.
Rating:

Great people awsome service

Justin M.
Rating:

Customer did not leave a comment.

RONNA B.
Rating:

Customer did not leave a comment.

CONRAD M.
Rating:

Customer did not leave a comment.

Exzavious H.
Rating:

Na

FATHI A.
Rating:

Great customer service thank you

Robert C.
Rating:

Customer did not leave a comment.

HAMED A.
Rating:

Customer did not leave a comment.

STACY S.
Rating:

Customer did not leave a comment.

BRANDON S.
Rating:

Truck was in rough shape. Had a leak and steering was loose or wore out, Worked fine for my in town move but it might have been a tough one to drive on the highway. I did let the guys know what I observed on the truck. Great customer service, thanks.

RYLEE N.
Rating:

Customer did not leave a comment.

BENJAMIN A.
Rating:

Customer did not leave a comment.

SAID A.
Rating:

N/A

Dean L.
Rating:

Customer did not leave a comment.

Darren W.
Rating:

Customer did not leave a comment.

KENNETH S.
Rating:

I appreciate the speed in renting the truck and turning it back in. Emailing the contracts was a great idea.

John B.
Rating:

Very helpful staff member

HAMED A.
Rating:

Customer did not leave a comment.

TAMI D.
Rating:

My experience was super fast and convenient! Just what I needed for my move!

kasaundra P.
Rating:

It was a quick and easy drop off which made the whole process a lot better than I thought it might be.

MICHELLE W.
Rating:

Customer did not leave a comment.

MARILYN L.
Rating:

Customer did not leave a comment.

ASHLEY S.
Rating:

Customer did not leave a comment.

BLANE G.
Rating:

Customer did not leave a comment.

EVA J.
Rating:

Customer did not leave a comment.

DALE R.
Rating:

Customer did not leave a comment.

MELANIE R.
Rating:

The poor guy was buy himself checking everyone in then going to get the trucks. It was busy so he did a great job but shouldn't have had to do it all himself. I never did get my contract emailed to me.

DANIEL F.
Rating:

Customer did not leave a comment.

EARL P.
Rating:

Customer did not leave a comment.

Joseph K.
Rating:

Customer did not leave a comment.

Abinadad C.
Rating:

Customer did not leave a comment.

DAVID M.
Rating:

service was excellent

Lani Fay B.
Rating:

Customer did not leave a comment.

JOSEPH H.
Rating:

Im using the same comments for both locations- The guys were awesome! Ive never dealt with ANY company where i consistently had such good experiences. Thank you!!

WAYNE R.
Rating:

All good

Kent P.
Rating:

Customer did not leave a comment.

DAWN D.
Rating:

was charged for two days but had van for less than 24 hours

STEVE S.
Rating:

Customer did not leave a comment.

Marae G.
Rating:

Customer did not leave a comment.

MICHAEL R.
Rating:

Customer did not leave a comment.

ZAIN Q.
Rating:

Customer did not leave a comment.

DAVID M.
Rating:

sorry, I did not find anything at all to be an issue. Person I booked with was very professional and complete.

LYLE H.
Rating:

Customer did not leave a comment.

JOHNNATHON V.
Rating:

Customer did not leave a comment.

ANDREW T.
Rating:

Customer did not leave a comment.

Courtney E.
Rating:

Customer did not leave a comment.

AMANDA W.
Rating:

Customer did not leave a comment.

DEREK A.
Rating:

Customer did not leave a comment.

MICHAEL B.
Rating:

I was surprised that U-Haul is open almost every day of the year except for Christmas. Saturdays Sundays holidays they're open

NICHOLAS K.
Rating:

The location is at a very tricky spot in town. When you leave, you have to go up a road just to get back on the main road of the business. The spot is very tight to get in and out.

Dennis N.
Rating:

Customer did not leave a comment.

ANTONIO F.
Rating:

The customer service was superior

THEODORE G.
Rating:

Second rental in the past four months, always a good experience, good customer service, clean vehicles, easy process!

Henry H.
Rating:

Chad did a great job.

JEFFREY S.
Rating:

I tried to open up my receipt to turn into my company for the payment and it would not open if you can get me my receipt I would greatly appreciate it

William M.
Rating:

Great working/communicative team!

NICOLE B.
Rating:

Customer did not leave a comment.

Daniel B.
Rating:

Awesome and fantastic service.

Brady C.
Rating:

The employee started working on a quote with another customer after our appointment time had already passed and made us wait. What's the point of having an appointment if they're still going to help people in the line order.

Chad N.
Rating:

This location is perfect as far as I am concerned.

SAMUEL P O.
Rating:

Chad and his crew are doing a marvelous job. I have rented several trucks from them. The store is always clean, trucks are maintained well and I am always welcomed with a warm and professional greeting. I will definitely recommend this location.

Anne T.
Rating:

Customer did not leave a comment.

marie V.
Rating:

Always have a great experience at Chad's Uhaul center. He clearly takes pride in running a reputable business.

MICHAEL P.
Rating:

When corporate called to tell me it never got returned but didn't check with the store before they called me to charge me for extra days. The location was great to deal with.

Michael H.
Rating:

Customer did not leave a comment.

Brandon R.
Rating:

Customer did not leave a comment.

ROSEANNE J.
Rating:

Customer did not leave a comment.

Esti O.
Rating:

Customer did not leave a comment.

AMARA S.
Rating:

It was a great service and I do appreciate the agent the store when I picked.

Jeffrey S.
Rating:

Customer did not leave a comment.

Kathleen M.
Rating:

Customer did not leave a comment.

June-Yung K.
Rating:

Customer did not leave a comment.

Larry M.
Rating:

Customer did not leave a comment.

Eric B.
Rating:

Customer did not leave a comment.

Harry K.
Rating:

Customer did not leave a comment.

JOHN S.
Rating:

This location is cramp and damn near impossible to get into. It is a hazard to enter with anything other than a small trailer. There are plenty of open locations in the Grand Forks area to move to.

CRAIG M.
Rating:

Customer did not leave a comment.

MITZI S.
Rating:

Self check in and out would not work made the rental a real hassle

Greg R.
Rating:

Customer did not leave a comment.

Joe M.
Rating:

Customer did not leave a comment.

MICHELE S.
Rating:

The location is poor and it's hard to tell with the weird intersection when we can pull out of the parking lot or not.

JAMES L.
Rating:

Customer did not leave a comment.

Robert B.
Rating:

Customer did not leave a comment.

RICHARD F.
Rating:

Customer did not leave a comment.

JODY W.
Rating:

Maybe make the parking lot a bit bigger. We have a very long truck and was a bit hard to move around in their spot. Overall customer service was awesome.

MOHAMMAD M.
Rating:

Customer did not leave a comment.

ROGER R.
Rating:

Everything from start to finish went perfect

Francisco D.
Rating:

Customer did not leave a comment.

COURTNEY M.
Rating:

I didn't catch the name of the guy who helped me but his customer service was 110%! He was so sweet!

MICHAEL H.
Rating:

The gentleman who took care of my order was beyond respectful, professional and completely helpful. I really dont think you could have done better. I would recommend the Grand Forks location and Chad to anyone at anytime. I was completely satisfied.

DAVID K.
Rating:

Check the truck out with us before we leave.

Joel M.
Rating:

Don't change a thing. Salesmen were super friendly & knowledgeable. The renting process was simple & straight forward. The van was in excellent condition, and the perfect vehicle for what I needed.....THANKS.

john B.
Rating:

Customer did not leave a comment.

connie P.
Rating:

Customer did not leave a comment.

Kimberly I.
Rating:

Customer did not leave a comment.

nicole b. | Overall Experience |
Rating:

was under the impression I was receiving a portable u-box, was frustrated to find out that wasn't the case and has many issues being transferred to the GF office and was told 2 different times a manag

mary b. | Overall Experience |
Rating:

We had issues with the ubox showing up 2weeks late and damaged. Grand Forks was aware of issue. The manager called right away when it came in and the sfaff was very helpful when we got there.

No reviews have been submitted for this location.

Back
To Top