Tim F. on 9/28/2016
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It was all good.
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john n. on 9/28/2016
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Include a spare tire.
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SANDY Z. on 9/27/2016
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excellent customer service.
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Jeremy S. on 9/23/2016
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This is the best uhaul in the land.
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Gene D. on 9/20/2016
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Often location doesn't answer the phone, in spite of several rentals and attempts at correction, location misspells my name and never has the correct info concerning my tow vehicle. Info from original reservation never seems to carry over to info at checkin. Frustrating experience.
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Stella H. on 9/18/2016
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Check in person was very nice and professional. Keep him around as long as you can.
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dan e. on 9/12/2016
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I was greeting by a friendly customer service representative, Ryan when booking the truck. When I picked it up Chad did an excellent job of explaining the benefits/insurance options. One small improvement is that I did have to wait about 5 minutes for someone to show up at the desk. Minor problem, I know that there is a lot to do at work.
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Mark O. on 9/11/2016
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It was OK. Plenty of inventory and personnel was helpful.
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Tracie W. on 9/10/2016
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Thank u, keep up the good work...ej
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Kimberly S. on 9/10/2016
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Awesome experience! Staff very courteous and helpful.
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GAR S. on 9/6/2016
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Nothing. Everything is good.
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Jodi P. on 9/6/2016
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It would have been helpful to know what options I had for renting from you. I found out after the fact that I could have returned the trailer to same location for a cheaper price, and i also could have rented a different type of unit that would have been cheaper. Having never used Uhaul before I was not impressed with lack of information provided.
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Gregory F. on 9/5/2016
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Blueberry ice cream, honestly the experience was good all the way, even the workers were helpful and nice. Just keep doing what your doing.
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RAY G. on 9/5/2016
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I was told that the high price for this location is due to supply and demand. At the time of the rental, the school year was back in effect with many people moving to the area. There were plenty of trailers and trucks available. I believe this location should have some fluctuation on their pricing at different times of the year instead of relying on "supply and demand".
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leon m. on 9/5/2016
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Chad was awesome. showed a sense of urgency. the place was clean, very organized, seemed to have plenty of trailers, trucks, etc. This is a great place to rent your Uhaul from. Highly recommended.
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PETERANNE P. on 9/2/2016
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Quick,easy,friendly. Improve on nothing.
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BRANDON M. on 9/1/2016
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Reservation had gotten screwed up and the manager went above and beyond to make the situation right. Very good customer service!
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Tara P. on 8/28/2016
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We rented a 6'x12' I wish I could have gotten 1 size larger. However, the people that served me were very nice, the store was clean and the equipment was clean and well maintained. I was also very surprised at the options of boxes and stickers in the store.
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Eric W. on 8/28/2016
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Great job, keep up the good work...
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Darren L. on 8/28/2016
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Guy at the till was great!!! Got me in and out on my way very quickly!!!
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David B. on 8/27/2016
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Staff are knowledgeable, friendly and eager to help you. Truck was new.
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jim h. on 8/24/2016
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I continue to be impressed with the efficiency and professionalism the team at this location demonstrates.!!
They always do whatever it takes to accommodate and please the customer.!!
Jim Hadfield
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Richard R. on 8/22/2016
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Great service and friendly
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Todd A. on 8/21/2016
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Austyn is a great employee and an asset to your operations in Grand Forks ,ND for sure! He was very friendly and helpful and got me hooked up and going with a trailer to help move my son to his new apartment. Thank you!!!
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Tom L. on 8/21/2016
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Everything went smooth. No problems at all. I would do this again.
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