Customer Reviews for U-Haul of Grand Forks

Rating:

1.0

Today Ad Citi New Citi Strata Elite℠ Card 12x on hotels booked via cititravel.com 725054_gm@uhaul.com 1 message Message has attachments 2:09 PM Hello I rented a 10 ft truck on Saturday the 22nd of November 2025 with a contract # of 99164130 with a 3/4 of gas in it. I was told if I bring back the truck with a full gas I will get compensated for the difference. After looking at my receipt I don't see the credit and I call the Uhaul agent and said he will not reimburse me for the additional gas I put in the truck. I need my money attached is a copy of the receipt Earlier in November Marsha Haberman 1 message No attachment Nov 14 Re: Homeowners insurance quote Hello, please can you send to me a copy of my recent proof of car insurance. Thanks Marsha Haberman 1 message No attachment Nov 12 Re: Homeowners insurance quote We are okay for now. We can make amendment in the future if needed. Thanks annieoben@gmail.com 1 message Message has attachments Nov 12 Fw: Homeowners insurance quote ----- Forwarded Message ----- From: Marsha Haberman <mhaberman@nodakins.com> To: "eyongeriashu@yahoo.com" <eyongeriashu@yahoo.com> Sent: Wednesday, November 12, 2025 at 12:53:53 PM CST Subject: Homeowners insurance quote Hello Eyongeri! Congratulations again on your new home! Its beautiful! Your quote is attached for your review. The rate is $1633 per year, a really good rate. We can make changes to it at any time. If you have any questions, please let me know. This includes all risk coverage on the dwelling. It also includes $25,000 in water backup coverage in case of sump pump failure. If you are OK with this quote, I can send the Binder of insurance over to your Lender. ~ Sincerely, Marsha -- Marsha Haberman Nodak Insurance Company Agent mhaberman@nodakins.com www.marshahaberman.com Your referral is the biggest compliment I could receive. How much Life Insurance do you need? Use the link below to find out... https://www.fbfs.com/learning-center/life-insurance-calculator 118 6th Street N, Suite A Wahpeton, ND 58075 P: 701-532-0356 C: 701-793-9018 Tyler Axtman 1 message Message has attachments Nov 8 Re: Delinquency Notice Thanks tyleraxtman@oxfordrealtynd.com 1 message No attachment Nov 8 Re: Delinquency Notice What is the purpose for this money. I don't remember being paid my bills after the 5th of any month. I don't know why I owing. Can you please explain to me. Thanks Ad Citi New Citi Strata Elite℠ Card 12x on hotels booked via cititravel.com June Eyongeri Ashu 1 message No attachment Jun 26 Fw: Your Priceline itinerary for College Park, GA - Fri, Jun 27 (Trip #: 813-357-055-17) ----- Forwarded Message ----- From: Priceline <info@travel.priceline.com> To: "eyongeriashu@yahoo.com" <eyongeriashu@yahoo.com> Sent: Thursday, June 26, 2025 at 07:31:45 PM CDT Subject: Your Priceline itinerary for College Park, GA - Fri, Jun 27 (Trip #: 813-357-055-17) JOIN VIP Manage Print Here is your itinerary for College Park, GA. Thank you for booking with Priceline. Go to your Happy Place for a Happy Price. Hotels Cars Flights Bundle + Save Cruises Your trip to College Park, Fri, Jun 27 - Mon, Jun 30 Priceline Trip Number: 813-357-055-17 View Full Itinerary Get help with your trip! Chat with Penny Mid-Size Pickup Truck from Hartsfield-Jackson Atlanta Intl Airport (ATL) PICK UP Fri, June 27, 202508:30 PM DROP OFF Mon, June 30, 202506:00 PM Pick-up information Pick-up: Budget Rent a Car 2300 Rental Car Center Pkwy, College Park, GA 30337 Get Directions Budget Rent a Car Confirmation Number: 24352778US2 Driver Name: Eyongeri Ashu Car Type: Toyota Tacoma or similar Make / model not guaranteed Unlimited Mileage Automatic Transmission Air Conditioning Pre-register online for expedited pickup: Check-in Now Rental Car Contact InformationBudget Rent a Car Phone Number +1 866-671-7282 Cancel your reservation Read all policies and terms Modify Reservation Manage Your TripView and manage your trip with the Priceline app Know Before You Go Bring: Driver’s license, payment method, and physical insurance policy copy. Security Deposit: Required; varies and refunded after return. Payment: Must match the driver’s name; debit cards may have restrictions. Insurance: Verify your coverage with the rental company. Changes: Fees may apply for changes to date, time, or location. Local Rentals: Check the location’s policies and restrictions. See All Important Info Collision Damage Protection Information For questions regarding Collision Damage Protection for this trip please contact RentalCover. For more information, please visit our FAQs. Collision Damage Protection Description monica@cpscentral.com 1 message No attachment Jun 9 Vizio TV Hello, good day. I have taken the tv to different shops here in Grand Forks ND, and they said they do not do screen fixing. My guess is to ship it to you. Let me know what you think. Thanks May updates@mail.pressrundown.com 1 message No attachment May 19 unsubscribe (63f7a61846b0639e2949bbe5)* trivia@mail.wordstrivia.com 1 message No attachment May 19 unsubscribe (63f7a61846b0639e2949bbe5)* Earlier in 2025 abmarshall208@gmail.com 1 message No attachment Jan 25 Fw: Your justfly.com booking is confirmed! Confirmation number: 269-374-301 Support My Booking Make a New Booking Your Booking is Confirmed with justfly.com! Booking Confirmation Number: 269-374-301 Booking Status: Confirmed Air Peace Limited Confirmation Number: 1CGP7Q Travellers Albertha S Marshall (Primary) E-Ticket: 169-7202877431 Email: eyongeriashu@yahoo.com Phone: +1 678-630-4569 George Favor Duwana E-Ticket: 169-7202877430 Manage My Booking Itinerary Departure Monrovia (ROB) to Accra (ACC) Sat, Feb 1, 01:00 AM - Sat, Feb 1, 03:00 AM Airline confirmation: 1CGP7Q Air Peace Limited P4-7537 Cabin: Economy Flight time - 2h Total trip time: 2h Support Messaging Message us 24/7 Text Click here to text us Call 1-800-717-5015 Price Summary Product Price Base Fare (Adult) USD 220.00 Taxes & Fees (Adult) USD 126.50 Total Price (Per Adult) USD 346.50 Base Fare (Child) USD 210.00 Taxes & Fees (Child) USD 111.50 Total Price (Per Child) USD 321.50 Grand Total - 2 Passengers: USD 668.00 Review us on Additional information Payment Information Please note that your credit card may be charged in multiple installments adding up to the grand total listed above. We kindly ask that you wait for the total amount to process before inquiring about credit card charges. Fare policies, rules and restrictions Please read the complete rules for changes, cancellations and refunds (refer to Fare Rules and our Terms & Conditions). Cancellation, routing and date changes are subject to airline rules and our fees, should these changes be allowed by the airline. Name changes are not permitted. Taxes and fees are included in the total ticket cost. Prices may not include baggage fees or other fees charges directly by the airline. Baggage Rules and Fees To view the baggage allowances of your ticket(s) and/or to request additional baggage, visit My Trips. Additional baggage purchases via My Trips are available for select airlines only. Please consult the airline's website directly if this feature is not available. Seats If you have requested a seat to be assigned, we will abmarshall208@gmail.com 1 message No attachment Jan 25 Fw: Reservation Confirmation Passenger Itinerary not Valid for Travel Dear Albertha S Marshall, Your reservation has been completed, Payment must be made before expiration 25/01/2025 11:16 Sales Office: AMADEUS User: AMADEUS_CRSUSER To pay for your ticket, click here Flight Number Departure Port Arrival Port Departure Date Arrival Date P47537 ROB ACC 01/02/2025 01:00 01/02/2025 03:00 Your PNR No 1CGP7Q Go to PNR Page Flight-1 Monrovia(ROB)-Accra(ACC) Flight No: P47537 Name Surname Title Ticket ALBERTHA S MARSHALL Mr. Seat: Meal: Baggage: GEORGE FAVOR DUWANA Child Seat: Meal: Baggage: Sent by Air Peace Contact Us No. 25, Sobo Arobiodu Street, GRA, Ikeja, Lagos e-mail: callcenter@flyairpeace.com Tel: 0700-359-24773223 & 01-3438133 2024 Nava, Daysi 1 message Message has attachments 9/5/2024 Re: Insurance cancellation Hello, here is the policy declaration Daysi Nava 1 message No attachment 9/4/2024 Insurance cancellation Hello, I'm requesting to cancel my insurance with America family insurance effectively on August 31, 2024. Thanks Monica Kneller 1 message No attachment 4/10/2024 Re: Claim # 1781563 - Update Hello, am trying to work with our best buy to see if they can fixed the tv Hello I rented a 10 ft truck on Saturday the 22nd of November 2025 with a contract # of 99164130 with a 3/4 of gas in it. I was told if I bring back the truck with a full gas I will get compensated for the difference. After looking at my receipt I don't see the credit and I call the Uhaul agent and said he will not reimburse me for the additional gas I put in the truck. I need my money attached is a copy of the receipt

Rating:

5.0

Great customer service!! The employees there go above and beyond their job duties to ensure all customers left happy and with what they needed.

Rating:

5.0

Always super helpful and great experience.

Rating:

5.0

Individual who assisted with the process was top notch.

Rating:

5.0

Everything worked well, great morning staff to work with.

Rating:

5.0

Hooked me up with the right equipment for the haul I made. For a reasonable price.

Rating:

4.0

1 running light bulb was out but they let us take it anyway.

Rating:

5.0

Excellent customer service!

Rating:

5.0

Everything went well, they hooked/unhooked the trailer for me and we got the unit moved rain and all! Thank you!

Rating:

5.0

Excellent customer service from the counter guy at 7 am on a Monday morning.i did not get his name but he was super!

Rating:

5.0

Make it free

Rating:

2.0

The parking lot was a jumbled up place. Vehicles and parts all over. Not clearly marked where to go to park the vehicle. I was just disappointed and glad the whole experience was over. Then , the kicker , i was charged for extra miles! Well yes I drove an extra 20 miles to pick it up to begin with! My decision next time might be back to Penske.

Rating:

1.0

Either there trucks burn a gallon of gas per every 3 miles. Or they do not accurately track gas consumption. Charged $25.50 for supposedly using over 6 gallons of gas. Traveled according to their records 20 miles total. Never left truck just running.

Rating:

5.0

Everything was great!

Rating:

5.0

U-haul is a good product. Use it as needed

Rating:

5.0

This drop off point was excellent!

Rating:

5.0

Outstanding service.

Rating:

5.0

Staff was very helpful and friendly. Explained everything very well and made it clear to understand.

Rating:

5.0

These guys are the best. I can’t think of a thing.

Rating:

5.0

These guys are great to work with and I've had no problems with them or the trucks that I've rented.

Rating:

1.0

. When using the truck, if we shut the truck off we would have too jump it for it to start again.

Rating:

5.0

Great service clean trailer

Rating:

4.0

make sure web site is accurate with regard to available equipment

Rating:

5.0

Nothing comes to mind.

Rating:

4.0

The truck cab was full of mouse droppings and smelled.

Rating:

5.0

everything went as planned

Rating:

1.0

I had a reservation to pick up an auto transport in Devils Lake, North Dakota, which I had done a number of times prior. Two days before my pick up, they let the transport go to Texas. I was left scrambling trying to find another transport with the options to go to Canada, Wahpeton 240 miles away.. Then it was explained to me that you mean U-Haul. well, let me know within 24 hours whether or not there’s one available. Even though I thought I was locked in, I was not! You should change your fur beach and definitely let people know that there is no guarantee!!!!!! so you did not uphold your commitment to me and I am extremely unhappy with the way that I was treated. I felt like I was blindsided. Like somebody threw me a left curve. that left me stranded.

Rating:

5.0

Great and professional team. Respectful

Rating:

5.0

I only rent cargo vans so cleanliness is not a top priority for the cargo space. Despite that the vans are always clean. Maybe just washing the inside of the front windshield but that’s being pretty nitpicky. I really like the crew at the grand Forks location.

Rating:

4.0

Not applicable

Rating:

5.0

Fast friendly service. Easy check-in and check-out!

Rating:

5.0

Always a good experience here.

Rating:

5.0

Very helpful!

Rating:

5.0

Completing the online rental was super easy! My U-Haul truck was ready to go at my scheduled time. The truck was clean and ready to handle. This made my moving experience so much easier. Returning the truck was simple, and the price was more than acceptable. Thanks!

Rating:

5.0

Extremely nice and very helpful

Rating:

5.0

Keep up the good work

Rating:

4.0

I did not get a notification that my reservation was confirmed. Would like an email a day prior to ensure the rental is confirmed.

Rating:

3.0

Literally proved to the staff the mileage that I put on the truck both by GPS and a picture of the odometer I had on my phone. The app on my phone was saying I put on 140 miles. My picture showed roughly 106 miles. The UHaul rep working advised I had put on 110 miles. Double check your outgoing miles and take up any discrepancy not in your favor with the staff before leaving. The app didn't store pictures and didn't work when I was checking out. And was inaccurate when checking in.

Rating:

5.0

I got exactly what I wanted

Rating:

3.0

I made a reservation well in advance for a 20-foot truck with a platform trailer. I was quoted $1,500 CAD. As the pickup date approached, I suddenly got a call saying the truck and trailer I reserved were not available. The “nearest option” was two days away in the U.S., in Grand Forks. Management promised me discounts on fuel and other fees to make up for the inconvenience, so I agreed. At the Grand Forks location, I was told the price was $1,599 CAD. I specifically asked if this was Canadian dollars and was told yes. I paid and left, only to later discover in my online banking that I was actually charged $1,599 USD — over $2,200 CAD. This meant I lost not only extra money but also five hours of travel time, plus the cost of additional gasoline. When I contacted management, they refused to refund me and simply said “because it’s in the U.S. you have to pay in U.S. dollars.” This is dishonest and completely unfair, especially since I was assured it was a Canadian charge. The truck itself was fine — clean and reliable. But the management practices are unprofessional, misleading, and downright dishonest. I would strongly warn others to be careful with U-Haul, especially regarding reservations and billing.

Rating:

5.0

Informative, fast and efficient.

Rating:

5.0

Make the price better

Rating:

5.0

No improvement required Staff was well mannered and provided services quickly and efficiently

Rating:

3.0

We’ve rented from is U-Haul store before, they are very good.

Rating:

5.0

Staff here goes above and beyond.

Rating:

5.0

The staff here are amazing. Chad Eric and I forgot his name. . . Very clean bathroom.

Rating:

5.0

I provided the keys to representative and I was done.

Rating:

5.0

Well organized and a great experience

Rating:

5.0

Nothing it was very quick and easy to pick up the equipment.

Rating:

5.0

Great customer service!

Rating:

3.0

was under the impression I was receiving a portable u-box, was frustrated to find out that wasn't the case and has many issues being transferred to the GF office and was told 2 different times a manag