Employe was great. Give him a promotion and a raise
Scott B.Customer Reviews for U-Haul of Kings Canyon
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always had a good experience at this location exceptional customer service
lee M.Clean the inside of the equipment. Fix the equipment engine compartment.
Kong Meng V.The guys there do a great job very professional keep up the good work guys
esperamza C.Very efficient and friendly
JOHN D.Great customer service
Kevin H.It's good sound drive
Lek M.Customer service excellent
samuel W.Everything ran smooth!
Brandie T.The people there were very nice got me on my way fast.
Willie T.The truck was very dirty in the inside… with so many illnesses going around it would help if U-Haul would keep their property detailed weekly.
Shakina B.Christian and David are star employees! give them a raise they deserve it and so much more. great job for hiring such upstaged individuals.
Edward C.The rental pickup and drop off went smoothly; and I wouldn't change anything.
Martha H.The rep that helped me out in person was very knowledgeable & great
RUBEN S.Please have places or chairs for waiting customers. We had a hitch installed and had to seat on the floor while waiting. But that is the only complaint. Everything else was great.
Gregg B.The guys were great, pickup and drop off could not have been smoother.
Sean O.Customer service keep up the great work 👍
dana V.Yes, I was told I get 30 miles free of charge when i rent the uhaul 20ft. Unfortunately when i return i was charge 30 mile extra.
vue T.Staff was very friendly and very helpful. Appreciate you guys.
diane H.The front desk person that helped me was very helpful and explained everything if what to do if i'm running late in returning the equipment. Sure I was late and returned the equipment the next morning with no issues or problem. Great experience.
Max A.The staff were professional and courteous. And the van was clean. My rental check in and out was quick and smooth. Thank you 🙏
Angela M.Grade A service. The General Manager Christian and his associates Andrew and Joseph were amazing. This location was extremely accommodating. I moved from our of state back to Fresno and after a bad experience in Vegas I was done with Uhaul. This location turned that tide. They were accommodating with ubox containers for my 26 ft truck and even added a 5th so all my things could fit. As a former employee, this location embodies THE UHAUL WAY. The GM checked in with me constantly to make sure he had my uboxes out early for my arrival and much more. These three GM Christian, Andrew and Joseph deserve all the accolades and kudos. I recommend this location to anyone in Fresno or traveling to Fresno. You won't be disappointed. 100 gold stars. Thank you for all your help gentleman. You have a customer for life at that location.
Triceton P.The truck was ready. The employees were polite. I was surprised they needed a second phone number before they would give me the truck. Why is that? Thanks, Kathleen
Kathleen C.Pick up was easy. Just wish they gave me a full tank. Half a tank was not gonna get me very far.
Eric T.Pretty much nothing. Great staff and service and equipment.
Paul D.Working locks!
Brandie T.Steve checked me in and he was outstanding! Very personable and helpful.
Mark R.operation tips I couldnt figure out how to turn on the lights.., I realized it should be easy; however, it was dark and I couldn't locate the lights on-off knob. I was looking for the light on the blinker
Juliene H.Service was great and the employees were friendly and very helpful I would definitely do Service with them again
kenneth L.Nothing at this time.
Alexander H.Make sure there is gas. Our truck was running in empty when we got it.
matthew B.Customer service wasn't good the worker look like they are lazy just isn't friendly or wanting to help or do there job they just look blah with doing their job .
Sithadeth B.The hitch needs to be adjusted because of my vehicle problems but the installer was very knowledgeable and friendly.
Kevin H.Great set of guys always reliable
Carlos C.BRING BACK MILITARY DISCOUNTS!!
Darryl P.staff excellent
william B.Great serves, definitely coming back
christopher S.Everything was good from beginning to end. Very smooth process and the service was friendly and helpful.
Lydia P.Make sure your ready and make sure there open if u don't know what your doing
Johnny G.It was busy the day we went to pick up the truck & trailer. The guy said thanks for waiting & he took his time & was a very nice person. Did not rush just helpful.
Jayne H.Everything was great
STEVEN O.Customer service was great.
Christopher M.Nothing at all.
daniel H.Everyone is very professional! I come here for my Uhaul rentals! Great Team!
Raul R.Just be happy at work and enjoy what you do. Thank you.
Ana G.Excellent experience, and good equipment.
William D.You guys rock . Above and beyond to make my life easier.
sara M.Very Great Customer service! Very helpful!
Alonzo O.Everything went well. Great staff!
Gregory S.I've done business at this location several times and it's been great. They have great customer service, get you what you need promptly. Highly recommend this Uhaul location.
Luis D.Christain and Chris went above and beyond to help get us on the road thank you
Christopher B.Have pickup bed cleaned prior to rental other than that customer service was fast and friendly.
Isabel K.Just didn't like the area or the price
Eric G.Chris the owner was amazing a very helpful. His employees were also amazing. An they all had great customer service. Overall I give them 100 stars.
Matthew L.Excellent customer service! Very helpful and easy transaction.
Jose A.My wife and I just recently lost our son due to a unfortunate incident. We needed to use U-Haul to move his belongings . I would like to highly commend and show great appreciation for all of your employees at the Fresno kingscanyon location. Each and everyone were very professional, presented themself in a helpful, courteous, kind, respectable and confident manner.†In hearing of our sons passing they all showed great respect and gave their wholehearted condolences to us , which gave us great comfort and appreciation. We have used U-Haul in the past and will continue to use your company, also referring others . Sincerely, thank you
michael H.Please stop over charging us some of us don't have alot of money u guyz keep billing me for more $$ after I get done with uhaul I already spent over $250😔
Ayme M.They are really quick and helped answer my questions!
Donte M.I have rented from U-Hall of Kings canyon several times, and the service is always fast and efficient. The equipment is in good shape, and this time was no exception. I will rent from U-Hall of Kings Canyon again.
Roy D.The truck i rented was alrdy damaged when i got it the guy at the office even told me and now they are trying tk say i owe $3,000 for damages for some little ass scratchs that they can not prove i did
Christopher R.Please contact me about my broken items. DANIELLE GLENN 559.942.0052
danielle g. | Overall Experience