Customer Reviews for U-Haul of Modesto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Modesto

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giora Y.
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Customer did not leave a comment.

June N.
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Customer did not leave a comment.

David T.
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Great service. Truck was in excellent shape. Easy move.

ben W.
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Customer did not leave a comment.

FELIX T.
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Ronaldo P.
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Mark A.
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The rep at the counter was very aware and a huge multitasker and was handling customers in a respectful manor and was very efficient.

Ed E.
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My drop off was Kansas Ave. they told me I had to goto McHenry Ave. Kansas didn’t have room with 6 open parking spots. that’s why my rating was POOR. I will not use them again. McHenry Ave was fine.

Carroll S.
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Customer did not leave a comment.

august P.
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Danielle was excellent help!

Alfred C.
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Customer did not leave a comment.

Giang L.
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Keep up the good work as you have been doing.

Wayne R.
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Great place will use again

Ronaldo P.
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Customer did not leave a comment.

Francis G.
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No Comment

Denise G.
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Customer did not leave a comment.

Angelo B.
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Great customer service! Answer all my question and relieved my of all my concerns. I will difently recommend to family and friends!

Brittany A.
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george H.
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sarith M.
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Johnny L.
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The front desk associate was very polite and professional. She made my pick-up and drop-off a breeze, which was really appreciated. I highly recommend this Uhaul and will definitely continue my business with them in the future!

Brenda S.
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Always great customer service and very helpfull.. THank you

Mark L.
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Customer did not leave a comment.

Dante R.
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AAA +++++

Sherry R.
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The gentlemen that helped me were extremely nice. It made the entire experience much easier.

Harold H.
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Reservation, pick-up and return were extremely easy and the personnel were friendly and well informed, already planning my next rental!

Davey B.
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Very good customers services.

James B.
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NONE

Katelynn P.
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Customer did not leave a comment.

Connor T.
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Customer did not leave a comment.

Simran S.
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It was my first time i was scared how things will go ... it was fantastic super easy very cheap the stuff members are truly helpful

Victor D.
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This location always come through for me and I'm sure they do the same for all their customers. Great manager, always willing to help and gets you what you need.

Rachel D.
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Customer did not leave a comment.

Eleanor T.
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Danielle is awesome!!!!

Victor D.
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Best place in Modesto to get uhaul rental. Manager at this location very helpful and friendly. I would recommend this uhaul location to family and friends and anyone in need of a rental.

Alma S.
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Customer did not leave a comment.

Daniel T.
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Robert H.
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Very friendly and quick service. Love when everything is ready when i arrived for pick up.

David D.
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Excellent service.

Paula H.
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My 10 foot truck didn't have a ramp, not sure if it even comes with it or not, but just would've been good to know ahead of time just in case I needed it . Thank you Overall excellent service. and Danielle is always sweet and nice.

David V.
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Customer did not leave a comment.

KELLY R.
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Donald B.
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Tyson C.
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Donuts n juice for the morning

Robert H.
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Customer did not leave a comment.

Monica K.
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Customer did not leave a comment.

Miguel O.
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Great overall service

Nicholas B.
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Very pleasant

Willie T.
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Keep up just keep up the good work it was excellent thank you

Barb T.
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Customer did not leave a comment.

Nicholas S.
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Good experience

Karen J.
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Staff friendly, efficient, I have used this U-hule company on the corner of McHenry and Paledale (next store to Hopes Chest) three times and had great service. I do make my reservation in person.

David R.
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It was a great experience! I believe I was dealing with the owner and she was awesome. I wish all of my other uhaul experiences were as good.

Maria P.
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Customer did not leave a comment.

Avelino D.
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nalini L.
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maureen W.
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Bill G.
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Everything was very efficient

Brandon E.
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Customer did not leave a comment.

Gholam J.
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Customer did not leave a comment.

Chris H.
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Honestly you need to hire a security guard for vandalism on your trucks. People suck and you have to protect your investments. Otherwise great experience. You have some great employees and should give them a pay raise. Love your quality trailers. Keep it goin!

James D.
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The manager of this location is the best I have ever rented from. She went out of her way to accommodate my needs. Her location is well managed and her treatment of customers is beyond excellent. I know excellence when I see it, since I used to be a manager myself, in the past.

Harold R.
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Great customer service!!

Gokhan A.
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Manager Lady was extremely professional knowledgeable and very helpful.Great customer service. Thank you

Joey M.
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Customer did not leave a comment.

Robert D.
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No recommendations for improvement. The check out and check in process was smooth and easy. Great service!

Nicholas R.
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Very good service always satisfied

Robert H.
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Customer did not leave a comment.

Rogelio P.
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jarad B.
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Danielle was the employees that helped me. She had the best employee attitude a customer could ask for. She is very knowledgeable and was very helpful with helping me get my supplies that I purchased into the truck we rented. I would definitely give this person a raise. And if Uhaul is willing to it needs a new parking lot. It wouldn't be hard to pave it and put up a gate. We had an empty truck, which I heard happens alot around this store.

Michelle R.
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Customer did not leave a comment.

Jorge T.
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Great customer service

Garry M.
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Customer did not leave a comment.

Jorge T.
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Always very helpful and fast I like her customer service.

Douglas B.
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Customer did not leave a comment.

Milo S.
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Alton M.
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Joyce R.
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The only problem was passenger side mirror could not be ajusted

Devany N.
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I had a few issues with this rental. I was called by a female employee yesterday saying there was a mixup and somehow another truck’s keys were accidentally put into the same lock box as the one my truck’s keys were in upon picking up my rental. I was instructed to bring the keys back by 9 am and when I explained that I would be unable to do so, I was given a great deal of attitude by said employee and threatened with a charge for taking the extra keys that were connected to mine. When I asked why I was being charged for a mistake that wasn’t mine, this Employee became more annoyed, to say the least, and hung up on me mid conversation. I have personally worked in retail and pride myself in etiquette towards fellow retail workers and humans in general. This overall experience was very unprofessional and frustrating. Secondly, the truck I rented had a break down issue the first day of rental, and when this was brought to the attention upon return, I was given no explanation as to what could be done about it or why the car was having issues. I was also charged extra in gas charges because the tank was slightly under what it originally had in it when being rented. My mistake, but after explaining everything that had gone wrong with my rental experience, I wasn’t even offered to remove that extra cost for all the inconvenience. I wasn’t even given an apology for the unprofessionalism of the female employee. I would have gladly accepted that at least. I probably will not rent from this location in the future.

rebecca K.
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The check in lady was equally friendly and nice. Thank you for making this experience worthwhile.

Terry W.
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Everything was great! Thank you.

Ryan B.
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Nothing. The personal was professional and very helpful.

Dennis S.
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Customer did not leave a comment.

Richard L.
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As always it was awesome!

Dorothy T.
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Execellet services

Marta G.
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Customer did not leave a comment.

Kevin J.
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Customer did not leave a comment.

Trenton H.
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Trailer 4 Pin connector had ground (white) wire cut so lights would not work. did not figure this out until after I left. Got lights to work with 7 pin adapter. overall trailer worked for what i needed so it was ok.

James S.
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Customer did not leave a comment.

Margaret F.
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Everything was great!

Gian S.
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The pickup process was amazingly fast! The whole process took less than five minutes! Danelle was very helpful!

Ryan B.
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Down to earth common sense young lady that helped me out today. No fuss, no worries. In and out, and with her help for the lowest price possible

Paul T.
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Very easy pick-up, just a little further than where I booked the pickup. The staff was friendly and helpful despite the location being very busy.

Richard S.
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Customer did not leave a comment.

Adriana G.
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Customer did not leave a comment.

Ninev Y.
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This location didn’t have a smaller U-Haul truck than the one that was available. Also, it wasn’t equipped with a dolly. And so I had to pay for a much larger truck.

tereesa I.
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Nothing, all employees were very friendly, attentive n informative. Thank to all of them.

Kevin S.
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Danielle was awesome with customer service and getting our equipment we needed. Thank you Danielle.

JOEL S.
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Customer did not leave a comment.

Lisa B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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