Customer Reviews for U-Haul of Oxnard

4,436 reviews

3020 Saviers Rd   Oxnard, CA 93033
(S of Channel Isl Bl)

(805) 487-2754

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(805) 487-2754

3020 Saviers Rd
Oxnard, CA 93033
(S of Channel Isl Bl)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

RONALD D. 
Rating:
5.0

Great customer service

TERRY D. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN K. 
Rating:
3.0

Customer did not leave a comment.

GERARDO M. 
Rating:
5.0

Customer did not leave a comment.

Armando C. 
Rating:
5.0

PUT SPARE Tires on your trailers,DO not rent trailers without a spare.

LARRY B. 
Rating:
5.0

Phillip was great. Super nice guy and very helpful.

Guy F. 
Rating:
5.0

Very helpful staff.

Marjorie G. 
Rating:
4.0

Customer did not leave a comment.

Monte A. 
Rating:
5.0

Customer did not leave a comment.

Jon C. 
Rating:
5.0

Customer did not leave a comment.

Eileen G. 
Rating:
5.0

Customer did not leave a comment.

VICTOR L. 
Rating:
5.0

Fast and good service. No wasting time!

ARMANDO R. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
5.0

At drop off employee was great, fast and Easy drop off .

FABIAN M. 
Rating:
3.0

Actually, I set up all the information ahead of time to avoid delays . I needed to drive to Orange county. When I arrived I had to wait in line, which is understandable but when it was my turn, she located my information and told me to go back out side to do the car hookup and test. I don't mind that, but when that was done, I had to stand back in line. I had to wait for another person to go through the entire rental process which I thought that was a waste of my time when all she needed was to get my signature and tell me that a receipt would be in the email. Total waste of time when other people could be put on pause for 2 minutes to compete me. I did what I needed to do ahead of time. The Santa Barbara location was much more efficient with two workers at the desk on busy Saturdays.

Jane F. 
Rating:
5.0

Customer did not leave a comment.

Stewart H. 
Rating:
4.0

my only complaint, was having the gas at 1/4 tank when i picked it up. Would have like to only fill it up when returning, but at 1/4 a tank, I had to go to the gas station twice.

David B. 
Rating:
3.0

Customer did not leave a comment.

LISA O. 
Rating:
5.0

Make sure the side mirrors work. I had to roll down the windows to adjust the driver side mirrors every few minutes the whole 200 miles. Very dangerous.

Pauline J. 
Rating:
3.0

Clean up the facility.

Janet Z. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

SANDRA R. 
Rating:
5.0

Customer did not leave a comment.

LUZ V. 
Rating:
5.0

Staff was excellent

CHASE R. 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

The two people that helped us were both EXTREMELY GREAT!!! Knowledgable & friendly. They made moving a refrigerator not a horrible experience!

MARK C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

YAJAIRA V. 
Rating:
5.0

Tenting our trailer was easy to pick up and also drop off, it was the best experience ever and the best service as well. Thank you

JULIA F. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

SANDY K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

SUSAN F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
4.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Online experience was a nightmare. Rescheduling my already confirmed times TWICE will make me rethink using UHhaul in the future.

ANDREW L. 
Rating:
5.0

This location was great - they called the day before to tell me that the vehicle wouldn't be back in time for my early morning pick up (which was disappointing, but not their fault and saved me from getting over there at the crack of dawn to find no vehicle available). staff was great, courteous, quick, truck was exactly as expected pick up and drop off were easy. Would 100% use this location again.

LAURENCE S. 
Rating:
5.0

Customer did not leave a comment.

OSCAR G. 
Rating:
5.0

Online checking wasn't as easy as I thought. Won't use again unless absolutely necessary.

MARTHA M. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Always have had great experiences with this location

James J. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Joe G. 
Rating:
5.0

Friendly and professional staff.

NELSON R. 
Rating:
5.0

Customer did not leave a comment.

ROSELIA M. 
Rating:
5.0

Was difficult to get the van back on the lot it had so Many trucks in it

CHARMIAN R. 
Rating:
4.0

Customer did not leave a comment.

RUBEN A. 
Rating:
4.0

Customer did not leave a comment.

CHARLES A. 
Rating:
5.0

Customer did not leave a comment.

CINDEE G. 
Rating:
4.0

Customer did not leave a comment.

Margaret S. 
Rating:
5.0

Quick, Friendly, efficient and helpful with a last minute cargo van rental.

KENNETH H. 
Rating:
5.0

To me the service was excellent !!

ALMA V. 
Rating:
2.0

Trailer not recorded as being returned, even though I returned it one day early. The person who received it said no need to go inside for invoice as it would be emailed to me. Next day their office called me looking for me to return the trailer. Had to contact the local manager to clear.

CHARLES R. 
Rating:
5.0

Excellent customer sevice!

JENNIFER B. 
Rating:
4.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Everyone was great, polite and professional. Thanks for all your help.

RYAN N. 
Rating:
4.0

Very happy with staff and equipment at location. It would have been helpful to be able to contact someone at location by telephone.

FRANK K. 
Rating:
1.0

Have the equipment available as your supposed to. My truck was not where it was supposed to be and pinned behind another truck. Inspect the truck. It was not clean. Snot on windshield, brown crust in sterling wheel, liquid stains on door, unwashed exterior. Back was not clean either.

Jonathan T. 
Rating:
4.0

Customer did not leave a comment.

RANDOLPH O. 
Rating:
5.0

Very easy returns. Thanks

Troy W. 
Rating:
5.0

Customer did not leave a comment.

GABRIELA M. 
Rating:
5.0

Stay humble and cater to your customers needs.

RUBEN R. 
Rating:
5.0

Customer did not leave a comment.

Randi R. 
Rating:
5.0

Happy happy happy

KATY R. 
Rating:
5.0

Need more office help during busy times

Robert M. 
Rating:
5.0

It was great. Haven't had an opportunity to tow yet,

CD G. 
Rating:
5.0

The woman who helped me at the front desk was so helpful and friendly, I don't know her name, but know she is a Virgo! She was so kind and I was stressed about my move, but her positive attitude set me up for a great day!

NATALIE K. 
Rating:
5.0

One day rental turned into 3 or 4 days a private storage place i rented turned out mon-sat 9 to 5pm closed sunday. contacted Uhaul And Not a problem...very friendly and the 2nd time use Saviors rd Uhaul And will use again if newd beeeeeeee !!!!!

CARL B. 
Rating:
4.0

Employees were very helpful and friendly

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Verify the mileage with the customer as I was charged for 31 extra miles that I did not drive.

IKAIKA S. 
Rating:
3.0

Expedite customer return of equipment email confirmation of equipment return

Heron G. 
Rating:
5.0

Very efficient!

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY F. 
Rating:
1.0

Check your trucks so that another person has to be stranded on the freeway for hours... and get a better phone system and get a more reliable roadside assistance.

ELIA R. 
Rating:
4.0

When arrived for vehicle return I sat in the rental equipment for 20 minutes before entering the store to tell them I was there. Seems like a waste of time when I was told to leave the keys in truck and leave.

KENNETH F. 
Rating:
5.0

Customer did not leave a comment.

LAURIE F. 
Rating:
5.0

Sean- the guy who checked me in—- was EXCELLENT!

Elizabeth K. 
Rating:
5.0

Customer did not leave a comment.

SYLVIA V. 
Rating:
5.0

Javier and his guys are top notch, great service and knowledgeable! Thanks again for a great rental experience ! Joe Mer.

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

URIEL M. 
Rating:
4.0

Customer did not leave a comment.

Abel A. 
Rating:
5.0

Customer did not leave a comment.

Tyler W. 
Rating:
5.0

Some kind of step, for short people,

DEBRAH T. 
Rating:
3.0

no mileage or gas level was shown on my key chain, the engine ran rough all the way, and engine light came on and truck overheated on grapevine at 11pm

TIMOTHY H. 
Rating:
5.0

All personnel were professional and happy… The entire process was quick and very easy through the mobile pick up and drop off application

RICHARD H. 
Rating:
5.0

Great overall experience Very grateful

SERGIO J. 
Rating:
5.0

You should borrow some minor items when the customer doesn't have them like the lights connector/the hitch for example… not everything have to be a sale when you are already renting the equipment…

JORGE R. 
Rating:
5.0

Customer did not leave a comment.

NATHAN J. 
Rating:
2.0

Seeing as that I made my reservation in Newbury Park, and was confirmed there, and forced to drive to Oxnard to pick up the damn car trailer-I'm not fucking happy with the experience.

WILLIAM U. 
Rating:
4.0

See above text.

LOUIS F. 
Rating:
5.0

Customer did not leave a comment.

Saul V. 
Rating:
5.0

Great customer service

Ted S. 
Rating:
5.0

The young man at the front counter answered all my questions, he was super friendly, and he got me on my way super fast. Thank you!

Kevin F. 
Rating:
5.0

Exelent customer services

ABEL G. 
Rating:
5.0

Customer did not leave a comment.

DENNIS C. 
Rating:
4.0

Their was only one person helping in the front desk, but everyone else was busy helping people outside

Aldo L. 
Rating:
5.0

When I went to schedule this online, the Oxnard saviors road location was not available to select even though I had used it many times in the past. A representative called me to help me save some money by choosing a local location thankfully.

ROBERT A. 
Rating:
4.0

Customer did not leave a comment.

TERI M. 
No reviews have been submitted for this location.

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