Customer Reviews for U-Haul of Perrine

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Perrine

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Marianne O. on

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Evidently someone hauled bags of rock and sand. While the trailer was basically empty, there were small pea rock and sand in the corners and lathing. Residual dust coated the floor and lathing which had to be cleaned before I could load it. Other than that inconvenience, my experience was good and I would definitely use this location in the future.

Saul B. on

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very helpful no problems.

MARGARITA C. on

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Great service and very easy instructions to return after hours

Clintay D. on

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Multiple charges was applied to my Bankcard. One is still showing pending over drafting my account. Terrible service

carla N. on

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Carlos was amazing

Julia S. on

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Everything went smoothly and the attendant was friendly.

Barry H. on

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Fire Juan

Maria V. on

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Customer did not leave a comment.

michael W. on

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Both store employees (Carlos) provided excellent customer service. First time ever at this location.

Tyrone C. on

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The service was very good thanks to the staff

Gerrard N. on

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Everything was great. The Ford truck was a pleasure to drive. Check-in was very easy.

Melissa B. on

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This place has no place to park. Manager told me either i had to get dropped off or have taken an uber to get there. There should be a notice prior to reserving letting clients know that there is no place to leave your vehicle if your doing a rental just for a few hours.

David S. on

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The fact that you had one associate on a Sunday afternoon was ridiculous we waited an hour to rent a truck. You would think on a weekend when people are renting and returning you would have more than one person behind the counter. I will say that the person was very kind and very friendly but he was overwhelmed with a line of pissed off customers

jose P. on

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Customer did not leave a comment.

Michael B. on

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Have at least two agents renting vehicles at peak times

Gregory L. on

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Customer did not leave a comment.

Alexander D. on

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Customer reps were friendly and helpful... great experience , thanks for your professionalism!

Mitchell C. on

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I arrived at 10:30 am to pick up a utility trailer. There was someone already completing their rental. There is apparently only one agent who checks in people. Once I had checked in there wasn’t but one person helping in the yard. He had 2 people in front of me. From finishing my online check in until I left the property was 20 /25 minutes. The yard agent could not locate the trailer. When it was found he had the wait for an employee to move his car before the trailer could be connected I returned the trailer at 12:30 pm on Saturday. There were again 4 people also returning. But only one person was assisting people his name was Timothy. While he did a great job he said I don’t know where everyone is. Assuming others who should have been helping. It took another 20 minutes to drop and check in a simple trailer. Seems like you should have More staff

Heather P. on

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N/A

Luis A. on

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Customer did not leave a comment.

monique F. on

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Abraham G. on

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I had a problem with one trailers I did rented there when I call and asked for some information they were rude and did not want to help some information. I need it

Sabrina R. on

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Nothing, Channol made sure my check out was completed accurately and efficiently with awesome customer service for an excellent overall experience.

Jose D. on

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Customer did not leave a comment.

Aileen R. on

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Staff was friendly and made the process of moving very easy. Would recommend to friends.

Beverly K. on

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None at this time

Victor W. on

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Customer did not leave a comment.

carole S. on

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It was great experience. Reservation process is great and fast service

Robert R. on

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Need more customer service reps. The lines are too long .

Richard O. on

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Mileage rate is too high. Makes overall cost expensive.

MARIO D. on

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Customer did not leave a comment.

henry R. on

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Hard to improve on excellence. Clean facility & very presentable staff, excellent superior customer service & first class services provided. Thank you.

jose R. on

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Customer did not leave a comment.

Terry B. on

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William G. on

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Wallace P. on

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Don’t rent a vehicle with numerous mechanical problems.

Beverly K. on

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None at this time.

ana C. on

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Need parking for client. . ??

Rafael G. on

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gdfshng

Keri A. on

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I used moving helpers so did not go to this facility. They were prompt about calling me when my U-Box arrived and were good about coordinating with the moving-helpers to arrange my UBox delivery.