You have a top rate staff that can solve any problem. They fill the need with the deed.
ZEBULUM H.Customer Reviews for U-Haul of Somerdale
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was great. I rented the incorrect size trailer online so they fixed the reservation so I received exactly what I needed. Very polite and helpful!!!
Melanie C.nothing
Daryll R.Everything with this rental worked out great. The staff (Karlie, Janet, and Trish) were pleasant to work with and extremely professional. I even asked them if U-Haul offers discounted pricing for repeat customers (this was my 3rd rental at this location in a week), with possibly 2 more rentals in the next week.
Nicholas D.Nothing at the moment
Tashion H.Great service and great people.
Thomas D.The team that works there is way better from before. The experience was really good !
Aylan N.Perfect!
Michael L.Only problem they had was with their printer. Everything else worked at perfectly.
John T.Great People… Great service
Thomas D.Fast and easy check in and check out!
Kweli H.Everything went well. They got me in and out in no time.
Zebulum H.I appreciated the after-hours checkout, but found it cumbersome with all the required photos. Other than that, great place to rent, and I would use it again next time I need a truck or van. The person who checked me in was courteous, knowledgable, and helpful.
Gaeton Z.The girl who opened up in the morning the fella who received me in the afternoon more pleasant to talk to and work with
MICHAEL M.We understand that there isn't always a guarantee the truck will be ready on time, but we were called after our pickup time letting us know that there wasn't a truck available and that we needed to be delayed 2 hours. Then, they called us back that it was ready but when we arrived, we found out they apparently double booked the truck and had us go to a different location. This was a lot of running around and we ended up late to pick up our items, resulting in further issues. Terrible experience.
Sean C.Have what I ordered in stock. Keep equipment in better shape. Lose the attitude at the counter.
Ryan M.Your employee on duty on 5-2922 evenings shift were excellent.
timothy P.Great and accommodating service.
valerie H.Why did you move customer parking to the back of the building? It's not as friendly and confusing
David T.It would be awesome if they could leave that trailer jack out,or at least get some chaulks in area, for unhitching. Stones nearby work though x)
mathew Z.Very happy with the service received. Easy reservation & van was clean & easy to drive. The amount of rental was affordable. Very pleasant experience.
Denene S.Louis was wonderful, very nice and helpful, i would definitely deal with him again
Christian B.Great people to work with. Very customer focused and friendly..
Thomas D.Great customer service and more than fair prices. Uhaul saved me a lot of money, instead of waiting for an expensive delivery fee and long wait! I was able to do it myself by way of Uhaul having the equipment I needed, at a fraction of what it would have cost me. THANKS UHAUL.
Steven W.The two staff members there for pick up were very friendly and helpful. I was not there for drop off as my father returned it later, but I am sure the process was just as smooth then. Wonderful location and a great truck.
Shannon Y.It was an easy trailer rental and I appreciate the person behind the desk helping me with my ratchet straps, which got stuck. Dropping off was also very easy. Done it before, will do it again.
Steven R.Very Pleased
daryll R.Janet and Luis were amazing! First I wasn't to the wrong location and Janet got me switch! Then I had a minor issue with my hitch and had to swap vehicles and they transferred the paperwork with ease! Had me installed and checked out quickly and the return was even more fast! Their service ensure I will only use this location!
Nikita H.The counter guy was extremely friendly and courteous!
DAVID M.Good people
Thomas D.Nothing service is great
KYLE M.Friendly service and happy staff
Kalpesh P.great customer service
Lucilla H.Nothing. The truck was very clean. Best I have ever seen
WILLIAM S.Harlie and the gentlemen outside were great! Fast, knowledgeable, courteous service. Great experience!
Mike W.I don't usually post reviews but i had excellent customer service from David Silverman. He vent above and beyond to help me with what I need…
Sheldon R.Great as always
RobertM S.Excellent experience, truck was clean and the staff was very helpful
Michael D.The woman who helped behind the counter was very pleasant!
Dianne S.Last truck I rented had a lock on the cargo area I picked this truck up and the cargo area was wide open and no lock
Charles D.Good people to work with...
Thomas D.Everything was absolutely perfect
JOHN G.Great people to work with.
Thomas D.Every time staff are so polite, well spoken and know the job
james H.Very good experience!
CRAIG J.Nice people supporting the service.
Thomas D.Nothing really. The entire experience was top notch professional.
Andrew M.I did 4 miles and the odometer showed like o did 10, you should step up and not chest customers.
Jose A.Wiring harness for trailer was defective. Kept losing connection to left turn signal.
William C.I appreciated the support and will use this location again.
Joseph B.Customer Service OUTSTANDING. Very Professional and Knowledgeable. Will come back again
Isaac M.N/A
Julio R.