Customer Reviews for U-Haul Storage at Greensboro Coliseum

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage at Greensboro Coliseum

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Brittney H. | Overall Experience |
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This location is by far the best and always seems to live up to Uhaul's policies and standards whenever renting. Everyone is always friendly and you can tell Justin truly cares about the company but even more his customers. Thanks again Uhaul as always ❤✨✊🏾🙏🏾

thomas J. | First Impressions |
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Customer did not leave a comment.

Alex D. | Overall Experience |
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The staff was helpful and my experience was great

Alex D. | First Impressions |
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The manager Scott and his assistant Stormy were very helpful, Loving and compassionate. They really went out of their way to cater to my needs in a time I needed most, I can’t thank them enough, very helpful and I will being going there again if I ever need them I’m confident they will be there for me again..

donald j. | Overall Experience |
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Customer did not leave a comment.

Khelisha C. | Overall Experience |
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All my stuff was covered in mold because the air conditioning wasn’t working. Then they made me pay for a whole month when I didn’t need it anymore. The customer service was terrible as well. Overall I wouldn’t recommend this place to anyone.

John F. | Overall Experience |
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Customer did not leave a comment.

Meshone T. | Overall Experience |
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I felt very unsafe there because it it is very secluded . There was also men that appeared to be living in one of the units.

dana b. | Overall Experience |
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Need to learn to answer phone. Call center not customer service manager could reach Orlando until using “messenger” to finally get a response after 3 weeks of trying WITH NO CALL BACK. Yet could email and text harrassing me for payment on an empty unlocked unit. Everything was fine besides the difficulty reaching this location as well as correcting bill. After this experience I will never choose U-Haul again. Way too inconvenient trying to reach ANYONE ever

CORT M. | Overall Experience |
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Customer did not leave a comment.

ashley t. | First Impressions |
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There was water all over the floor. Myself and the help I had moving into the unit slipped several times on the floors because of the water. The floor of my unit was wet and I’m concerned that if it rains, my stuff will get ruined. I’m having to go purchase a tarp to cover my stuff to avoid it getting ruined from rain. To have a temperature controlled unit, it was very hot and humid in there. The storage unit was very poor quality and I would in no circumstance recommend their indoor units at least until that issue is fixed.

susan m. | First Impressions |
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Customer did not leave a comment.

deborah m. | Overall Experience |
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AIYSHA J. | First Impressions |
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Customer did not leave a comment.

TASCHANER N. | Overall Experience |
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I had to call 4 times to let them know I had moved out. And the still sent letters and made left text messages with my reference. Like I owe them. Poor communication and lie about handling the business correctly

KIMBERLY F. | First Impressions |
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Orlando, the manager, was fantastic!! Patient, informative, helpful, and thorough.

TAYLOR P. | First Impressions |
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Customer did not leave a comment.

JOSEPHINE B. | Overall Experience |
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Since uhaul took over this site there has been a steady stream of upgrades to improve the facility as well as make it more secure. The loading dock is now user friendly.

Barbara G. | Overall Experience |
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I gave a average rating due to the furniture that i did have in storage had gotten some mold on it. I place my items at your place due to climate control. I did not expect this on my furniture.

Kimberly M. | Overall Experience |
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The rental unit was not clean and still had trash and left over items in it from the previous renter.

Kimberly M. | First Impressions |
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The rental unit that I rented still had a box of trash and a vacuum cleaner, etc. left from the previous renter. Other than that, the facility appears to be neat.

Kasakeon H. | Overall Experience |
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Great experience. Thank you.

JOYCE H. | Overall Experience |
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Great experience! Not one spider or uninvited creature of any type. Other temporary storage units was a disaster. I would recommend anyone with nice things to store in their Climate Control Facility

Isaac JEROME S. | Overall Experience |
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Good facilities would use again

Zhaohui W. | Overall Experience |
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The U-haul rent service is great, with one-month free storage. U-haul company took care of my moving and being rebuilt from one accident.

HAZEL H. | Overall Experience |
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Everything went Great!

tonnor d. | Overall Experience |
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Dear UHAUL, this is Connors mom. We we moved everything out of his storage space yesterday and half of it was covered in mold. We had to throw several things away. It was horrible.

Lauren S. | Overall Experience |
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my stuff was found molded & my tv got wet so it stopped working

Satara R. | Overall Experience |
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Easy move in and move out process. Liked that I had 24/7 access to my storage unit at all times.

KAREN C. | Overall Experience |
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Every time I called the office that must be in another state, they never could help with my questions. I finally got what i needed and overall its a great place ..

Luis R. | First Impressions |
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Great customer service, love it.

Levonder B. | Overall Experience |
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I experienced total professionalism from the manager and customer service personnel.

HAZEL H. | First Impressions |
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Great service

erica p. | Overall Experience |
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Lizards

LISA W. | Overall Experience |
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This building is supposed to be climate controlled and secured. It is not even close to that. The doors stay open. I had to move out due to my things beings covered in mildew! And pepple living in it.

TAMMY H. | Overall Experience |
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The service was good but the online pick up didn't work properly. I had to stand in line for 20 minutes to get help which I was trying to avoid by using the app.

Ke J. | First Impressions |
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Excellent and professional service

DONNA H. | Overall Experience |
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We were under distress to store 20 years worth of documents when we closed our Company. The facility worked with us to store them for over 3 years and never once a problem. Thank you U-Haul!!!!

minerva s. | Overall Experience |
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My only surprise was that there was no pro-rated refund for the remaining time that is left for the storage bin, especially since it is immediately available for rent.

BRIAN K. | Overall Experience |
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Had to clean up some U-haul construction debris during my move out, otherwise all was great. It involved dusting off all my stuff and sweeping up some construction debris.

anthony h. | Overall Experience |
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Great service, resonanle pricing, staff was always able to help and fixed anything quickly

Ellen E. | Overall Experience |
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Wonderful friendly staff at w gate city Blvd Greensboro nc.......they all DESERVE a RAISE Ty

Precious C. | Overall Experience |
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It was a great experience.

INGRID J. | Overall Experience |
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Not happy after new management started in 2016. All calls now go to a call center and nobody is onsite anymore to help. They also repainted the units and got paint and dust all over my belongings!

dezirae l. | Overall Experience |
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The storage unit was infested with roaches, I had to debug all of my items before I could load my truck .

Daniel b. | Reservation |
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clerks were a absolutely great.very helpful,very friendly

Phillip S. | Reservation |
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The unit I was assigned is not level to the ground. Nothing can be rolled in. Everything has to be lifted.

Candace E. | Reservation |
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While the staff at 901 W. Gate City Blvd were nothing but helpful it would have been nice to know that I had to see them before accessing the reserved space at 1560. Call center needs work.

Cristie E. | Overall Experience |
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This was the worst experience I’ve ever had with U-Haul. I have been using you all for years but I will never use nor recommend you all again. Your staff was unprofessional and manager refused to talk

Sharlene W. | Overall Experience |
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There was a little trash in the storage unit when we rented it and a little trash on the grounds need for someone to check the place once in a while to make sure it’s clean but the employees are great

Jaylin n. | Overall Experience |
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The staff was terrible the service and lack of empathy for customer service was astronomical! Will never be using their services again.

Andrew K. | Overall Experience |
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Site was in constant repair making it always difficult to visit. Also, site offered no trash receptacles of any kind. No trash can or dumpster. I have used almost 10 storage sites and never that issue

DANIEL A. | Overall Experience |
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Staff was helpful and professional

kimi W. | Overall Experience |
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