Customer Reviews for U-Haul Storage at Greensboro Coliseum
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Storage at Greensboro Coliseum
Barbara G. on
I gave a average rating due to the furniture that i did have in storage had gotten some mold on it. I place my items at your place due to climate control. I did not expect this on my furniture.
Kimberly M. on
The rental unit was not clean and still had trash and left over items in it from the previous renter.
Kimberly M. on
The rental unit that I rented still had a box of trash and a vacuum cleaner, etc. left from the previous renter. Other than that, the facility appears to be neat.
Kasakeon H. on
Great experience. Thank you.
JOYCE H. on
Great experience! Not one spider or uninvited creature of any type. Other temporary storage units was a disaster. I would recommend anyone with nice things to store in their Climate Control Facility
Isaac JEROME S. on
Good facilities would use again
Zhaohui W. on
The U-haul rent service is great, with one-month free storage. U-haul company took care of my moving and being rebuilt from one accident.
HAZEL H. on
Everything went Great!
tonnor d. on
Dear UHAUL, this is Connors mom. We we moved everything out of his storage space yesterday and half of it was covered in mold. We had to throw several things away. It was horrible.
Lauren S. on
my stuff was found molded & my tv got wet so it stopped working
Satara R. on
Easy move in and move out process. Liked that I had 24/7 access to my storage unit at all times.
KAREN C. on
Every time I called the office that must be in another state, they never could help with my questions. I finally got what i needed and overall its a great place ..
Luis R. on
Great customer service, love it.
Levonder B. on
I experienced total professionalism from the manager and customer service personnel.
HAZEL H. on
erica p. on
LISA W. on
This building is supposed to be climate controlled and secured. It is not even close to that. The doors stay open. I had to move out due to my things beings covered in mildew! And pepple living in it.
TAMMY H. on
The service was good but the online pick up didn't work properly. I had to stand in line for 20 minutes to get help which I was trying to avoid by using the app.
Ke J. on
Excellent and professional service
DONNA H. on
We were under distress to store 20 years worth of documents when we closed our Company. The facility worked with us to store them for over 3 years and never once a problem. Thank you U-Haul!!!!
minerva s. on
My only surprise was that there was no pro-rated refund for the remaining time that is left for the storage bin, especially since it is immediately available for rent.
BRIAN K. on
Had to clean up some U-haul construction debris during my move out, otherwise all was great. It involved dusting off all my stuff and sweeping up some construction debris.
anthony h. on
Great service, resonanle pricing, staff was always able to help and fixed anything quickly
Ellen E. on
Wonderful friendly staff at w gate city Blvd Greensboro nc.......they all DESERVE a RAISE Ty
Precious C. on
It was a great experience.
INGRID J. on
Not happy after new management started in 2016. All calls now go to a call center and nobody is onsite anymore to help. They also repainted the units and got paint and dust all over my belongings!
dezirae l. on
The storage unit was infested with roaches, I had to debug all of my items before I could load my truck .
Daniel b. on
clerks were a absolutely great.very helpful,very friendly
Phillip S. on
The unit I was assigned is not level to the ground. Nothing can be rolled in. Everything has to be lifted.
Candace E. on
While the staff at 901 W. Gate City Blvd were nothing but helpful it would have been nice to know that I had to see them before accessing the reserved space at 1560. Call center needs work.
Cristie E. on
This was the worst experience I’ve ever had with U-Haul. I have been using you all for years but I will never use nor recommend you all again. Your staff was unprofessional and manager refused to talk
Sharlene W. on
There was a little trash in the storage unit when we rented it and a little trash on the grounds need for someone to check the place once in a while to make sure it’s clean but the employees are great
Jaylin n. on
The staff was terrible the service and lack of empathy for customer service was astronomical! Will never be using their services again.
Andrew K. on
Site was in constant repair making it always difficult to visit. Also, site offered no trash receptacles of any kind. No trash can or dumpster. I have used almost 10 storage sites and never that issue
DANIEL A. on
Staff was helpful and professional
kimi W. on