Customer Reviews for U-Haul Storage at Greensboro Coliseum
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

82 reviews

1560 W Gate City Blvd   Greensboro, NC 27403

(336) 852-3996

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(336) 852-3996

1560 W Gate City Blvd
Greensboro, NC 27403

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Melinda D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dominique S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PAUL M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deven T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Antwonette F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jordan B.  |  Overall Experience 
Rating:
5.0

Maniya was super helpful and accommodating. Several issues occurred during my move from out of town but when I finally made it to the area she did everything she could to help resolve my dilemma all the way down to reaching out to me once I left the store to further assist with additional needs during the move.

Miranda M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joseph f.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Schniqua B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianna M.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Ellawee M.  |  Overall Experience 
Rating:
5.0

We had 3 units here for more than 5 years. We recently vacated our Units and the ONLY reason we left was because we were provided on-site storage at the University. Justin and his team, and prior to Justin, Orlando always did a wonderful job and were very aware of your customers needs. In the future, if we need additional off-site storage, you will see us again.

ANTOINETTE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Center for new North Carolin R.  |  Overall Experience 
Rating:
5.0

The only reason I give this an excellent rating is Joshua at the store on Gate City. He is an amazing customer service person!! Helped me reserve, rent truck and also work out the rental storage building. I will ask for him every time I rent! He needs to be promoted or at least a raise, cannot overstate his friendliness and helpfulness even when store was busy. The storage room itself had not been cleaned when we arrived but we had to put things in it. Hallway too narrow for us to storage our daughters couch so had to take it home, that was frustrating. Who ever rented the room before us left some kind of fruit on ground that had completely melted and we had to clean up the sticky thick mess ourselves. It was nasty and no way someone could have missed it if they had cleaned! That was not Joshua fault but even so, he apologized for the issue.

Richard C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katherine C.  |  Overall Experience 
Rating:
3.0

I think you may have a mice infestation. Some of them got into our belongings.

Christopher C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEVIN P.  |  Overall Experience 
Rating:
5.0

My experience was greatL If only I could have gotten into the one in Fayetteville. Wow this Uhaul location was like none ever. I tried to get a uhaul climate control storage here in Fayetteville near my house but there was no availability.

CARLA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dolora S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karmesh P.  |  Overall Experience 
Rating:
3.0

Unfortunately, I was less than pleased with the staff at the Greensboro location. For the most part, they just didn't seem to care about my experience and just doing a job; nothing more. Lastly, when I moved out of the unit, took my card back to the facility and checked out, I received a delinquent notice via email that I had not paid my storage fee. I attempted to call U-Haul at 1560 W. Gate City Blvd and could never get anyone to answer. I had to make another trip to the location to get the matter cleared up. Apparently, someone didn't "clear" me from the unit as promised. Don't mean to beat anyone up, but the folks at 1560 W. Gate City Blvd in Greensboro, could use some customer service training. Thanks! C. Stacey

CURTIS S.  |  Overall Experience 
Rating:
2.0

I ordered a storage facility on January 4 knowing that my daughter would be getting out of school in May. I reserved a $40 unit in anticipation that it would be a busy time of season for U-Haul storage in Greensboro. I took all the necessary precautions and when I arrived to check in the $40 unit that I had reserved four months prior was no longer available. I was told that I could rent another unit that cost $79 a month which I disputed because if it was the negligence of U-Haul then I should’ve been given that $79 unit for $40. Instead I was sent to another location a few blocks away and still had to pay additional storage fees in the amount of $69 a month instead of the $40 that I reserved for. I spoke to the manager Justin Smith and Clifton dancy the companies president and he Informed me that because of the system he could not honor the $40 rate for a higher storage unit. I was highly disturbed and upset that’s such an era could happen. I would like to have the 3 to 4 months of storage at the original rate that I’m booked for which was $40.

Serne J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

maritza l.  |  Overall Experience 
Rating:
1.0

The lady at the counter( Jessica) was extremely rude, treated me in a condescending way as if she was doing me a favor, I don’t understand how someone so rude can have a customer service position. This has been my worst U-Haul experience by far. I drove to my storage unit and surprise surprise the floor was covered with mice droppings, obviously there’s no pest control as I didn’t even find the typical mouse bait box that usually you can see in your unit when you move in. Bad customer service and pest ridden units WOULD NOT RECOMMEND ANYONE TO KEEP THEIR STUFF HERE

Luis V.  |  First Impressions 
Rating:
1.0

Just no break with monthly fee even during the pandemic. When talking to anyone its always a different story.

shirley h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marsha R.  |  First Impressions 
Rating:
5.0

Staff is very good

christopher s.  |  First Impressions 
Rating:
5.0

This location is by far the best and always seems to live up to Uhaul's policies and standards whenever renting. Everyone is always friendly and you can tell Justin truly cares about the company but even more his customers. Thanks again Uhaul as always ❤✨✊🏾🙏🏾

Brittney H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

thomas J.  |  First Impressions 
Rating:
5.0

The staff was helpful and my experience was great

Alex D.  |  Overall Experience 
Rating:
5.0

The manager Scott and his assistant Stormy were very helpful, Loving and compassionate. They really went out of their way to cater to my needs in a time I needed most, I can’t thank them enough, very helpful and I will being going there again if I ever need them I’m confident they will be there for me again..

Alex D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

donald j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AIYSHA J.  |  First Impressions 
Rating:
3.0

The rental unit that I rented still had a box of trash and a vacuum cleaner, etc. left from the previous renter. Other than that, the facility appears to be neat.

Kimberly M.  |  First Impressions 
No reviews have been submitted for this location.

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