Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I appreciate all the help and the friendliness of the works here at the U-Haul storage .
Friendly staffs. Would definitely this location again if I ever need a storage space in the future.
Fantastic and even has a bathroom with outside access.
The whole experience was great from the beginning to the end. Great customer service and very friendly people. I had rented a U-Haul truck from another place the same day but they didn’t have my storage ready and they were rude. So I went online again found this place reserved the storage and went by. I thought I was going to have the same experience as I had with the other people but I was wrong. The guy was very welcoming, courteous, and helpful. If I ever need anything again I will be using them again.
I thought the facility and grounds were exceptionally clean and the staff was so very very helpful and accommodating in every way.
Very pleased with everything. I will continue to use uhaul whenever I need a truck, or a storage unit. Keep up the great work.
Professional and kind. Always a pleasure going into this store.
I was greatly pleased with the service and storage accommodations.
Really wish the unit had a light in it
Rebecca is awesome. So kind and helpful.
Very courteous service at check in. The facility was clean and very well maintained.
I feel it is wrong to charge $30 for late fees, I will not recommend this place to anyone I know!!!
Water leaked into my unit and destroyed a mattress. UHaul said they are not responsible. I will tell everyone I know to NEVER use UHaul!
We were being displaced by flooding and U-Haul offered their services to the community. So much respect for U-Haul!! The staff were friendly, patient, and professional. The storage unit was clean and well lit. Fortunately we did not have to utilize the storage for a long time but we were thankful that U-Haul came to the rescue when needed. Thank you!!
It was a pleasure to work with Greg and Becky. They would always go well beyond the scope of requirement to ensure I was satisfied. Thank you!
The staff at the facility was extremely friendly and helpful. When I need a storage facility or UHaul rental I will use the I-20 at Pearson Road location . The managers, Mr. & Mrs. Collins are great
Greg was able to help me secure a unit in no time. Very pleasant and courteous.
Wonderful people!
I believe I used this unit for close to three years, and the workers were always professional. The grounds were clean; easy access; good lighting, and the area was secure during and after hours.
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thanks
Becky and Gregg were as good as they come. Great business people. They went out if their way to make our experience with U-Haul a pleasure. We highly recommend them.
Storage facilities were very clean and accessible.
Great units!! The staff is nice. I will use this location again.
Nice friendly people manage this facility.
Great folks!
Very friendly and helpful.
Thankz for your service
Everything was great. Pricing could be a little lower.
Everyone working was very nice and helpful.
The staff is courteous and patient during the stress of moving. Also, the facility is very nice and secure.
Office staff was very helpful and pleasant people. This was my second time storing at this facility. Highly recommend 1-20 Pearl U-haul for your storage needs.
Very nice people......and helpful
I had a very good experience at this facility. Everyone was very helpful. The move in process was very smooth and we were able to get our unit in very little time. Would definitely recommend.
Becky was amazing helping me to decide which size storage I needed.
I was very pleased with the greeting of the staff. The U-Haul storage are very cool and clean. Most of all i'm very pleased with my price for storage unit. Thank You U-Haul of Pearl Ms.
Guys working at the front desk were very courteous and helpful.
Becky and Greg were very helpful and answered all my questions. They were very kind and courteous, which is something you don’t see much these days. I would highly recommend this facility to anyone.
Best storage facility I have ever used. Friendly folks,,clean,secure,,easily accessible. Would recommend to anyone. 👍🖒..LARRY
They took care my problems when they a rose. I lost my access could were very helpful in retrieving that
Love the management. Very easy to speak too.
Always very friendly and professional. Customer service was awesome. Thanks again
Becky and Greg were always helpful and so very nice.
Friendly efficient staff. Clean and well maintained. Great job!
I was a client of this storage facility before Uhaul took it over. Uhaul made some changes to the facility but over all it has been great. The staff is wonderful
My reservation was not able to be filled. The staff did not seem to care. Although it wasn't my job to fix the problem, I was the one doing the creative thinking to solve the problem. Disappointing!!
Overall a very good experience. I will be back next time we need storage! Thanks! Ryan Haslob
