Mr. Robert helped me rent a storage unit and was so time efficient, knowledgeable and helpful. Unit very clean. Staff very friendly. Great prices also!Cindy G. | First Impressions
Customer Reviews for U-Haul Storage at MLK Jr Blvd
U-Haul Truck Share 24/7© Location
Columbus, GA 31906
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.welton p. | First Impressions
The lady that reserved my unit was very nice, accommodating and professional. She took extra steps to see if I qualified for any discounts. The storage place itself was very clean with plenty of available dollies. I have no complaints at this time.darnella G. | First Impressions
This made my situation so easy! I was cleaning out my in-law's house for sale. I packed everything I wanted to save. From start to finish, everyone was wonderful and helpful! I will definitely use this service again.Susan G.
Customer did not leave a comment.SHABRIA L. | Overall Experience
The staff was awesome and very friendlyWillie W. | First Impressions
Customer did not leave a comment.Adrienne B. | First Impressions
Payments should be able to be prorated because it’s unfair to pay a full month for 15 days of use.JOSE H. | Overall Experience
N/Aterry t. | First Impressions
Customer did not leave a comment.johnny B.
In the future when someone items are not secure let them know immediately and not almost three months. What if someone came and stole everything out of my storage that had a storage there.ADASIA C. | Overall Experience
Rude employees and i didn't have 24 hour access to my storage like I was told I would.Yena M. | Overall Experience
Hi Misty I need some help with a refund. It looks like I was charged an extra month (I had two units) but I was all moved out by the time the agent on the phone told me my contract would expire!Jessica M. | Overall Experience
Customer did not leave a comment.Tequila C. | Overall Experience
The store was fine. The shipping location however, had some serious box management issues.Robert D.
Customer did not leave a comment.SHAMEKA S.
Customer did not leave a comment.Theodorus V. | First Impressions
All staff was very friendly and went above and beyond to make sure all my needs were met. Wonderful experience.Yolanda P. | Overall Experience
I would rent from them again.LUCINDA L. | Overall Experience
Customer did not leave a comment.ed r. | First Impressions
Customer did not leave a comment.Jamesia M.
What I reserved online was absolutely not what I received. What was advertised get. Alot of unanswered questions and solutions. When you call customer service it is the same thing all over and worse.Kym A. | First Impressions
Customer service messed up my order multiple times. Wrong information put into computer, Misinformation given multiple times. My payment information not loaded properly by customer service and problems every step of the process. My first time with u box not happy with the ordeal was very stressful.cheryl W.
Customer did not leave a comment.April S.
Robert was outstanding!He helped take alot of stress out of our move.I appreciate everything he did for us!I highly recommend this service.Jennifer H.
Each employee seemed to go out of their way to service me each time I came in or called. W I have been thrilled with my choice of this particular storage facility. Thank you for your service.cheryl c. | Overall Experience
I was misinformed about the required purchase of the specific lock. I was told when I set the reservation the unit would include the lock at no charge to me, but I had to purchase at check inSarah C. | First Impressions
Great customer care.cheryl c. | First Impressions
Mr. Turner did a great job unloading my Honda Civic off the car carrier by groud guiding and unlatching the carrier off the truck. He also got me a storage unit big enough to fit my stuff from a 20'Raimundo R. | First Impressions
Horrible, rude management.Lori G. | Overall Experience
Absolute great service. U-Haul is the only place to go for support and help on the difficult task of moving. Thanks, U-Haul for all the great years of help.Alexis R. | First Impressions
The key card did not work properly and the staff member did not know how to reprogram the card. He had to drive down and enter the Access code himself in order for me to enter the storage facility.Anthony B. | Overall Experience
Had a great experience moving in to this amazing storage complex. Robert and his staff were very helpful getting me set up with multiple units and even helped me move my truck before unloading. Thanksaaron k. | First Impressions
Great customer serviceDominique F. | Overall Experience
Very easy and convenient!Wendy B.
The property manager was very polite, knowledgeable and informative about the facility. The only thing that sucked was not being able to use our pin to get in and out. However this was not his faultBryan G. | First Impressions
The manager Robert Turner went above and beyond to assist. All of the staff was extremely friendly.Morgan G.
Customer did not leave a comment.Taylor W.
Customer did not leave a comment.Kathleen G.
Thanks, to the Columbus Staff on 10th Ave.you are always A help to me and my family. 💯Lawanna D. | Overall Experience
I had a very good experience your staff was most helpfulThomas B. | Overall Experience
easy solution for storage. The process from reservation, signing for and assignment of, orientation of the security procedures to gain access was all quick and professional. Facility is new.Robert L. | Reservation