Customer Reviews for U-Haul Storage at Sharon Lane

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage at Sharon Lane

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nathan s. | Overall Experience |
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Customer did not leave a comment.

Jessica S. | Overall Experience |
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Very friendly and helpful staff, this is my second time using uhaul storage and definitely will not be my last. Thanks Guy and crew, always a satisfied customer!

Trudy W. | Overall Experience |
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Brittany C. | First Impressions |
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courtney b. | First Impressions |
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morgan b. | Overall Experience |
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maria v. | Overall Experience |
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The storage was great. However, we rented a truck to move our things to SC and the motor gave out on us in Atlanta. Close to 4 hours stranded on the shoulder waiting for a wrecker to move us to a hotel for the night. U-haul did take care of that for us

Kelly B. | First Impressions |
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Customer did not leave a comment.

CPPJ OFFICE OF C. | Overall Experience |
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DazhaNique P. | Overall Experience |
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My tires was stolen with a lock on my unit

Victoria L. | Overall Experience |
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The storage was very convenient to get. I needed it in a hurry a had no problem.

KRISTINA S. | Overall Experience |
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Needed a secure place to store my belongings while I looked for a house. Found that with Uhaul! Thanks y’all!!

George D. | Overall Experience |
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jessica j. | Overall Experience |
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LaShonda P. | Overall Experience |
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Jessica S. | First Impressions |
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Excellent, this is my second time using storage and service is great as last time.

Shauntel B. | Online Move In |
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These units need some serious tlc. My unit has what appears to be mold/mildew at the top wear the ripped insulation is. The door gets stuck everytime I open it, and I have to keep raising and lowering

GENE M. | Overall Experience |
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I am reminded of the time I had lost my storage key and needed to have the lock removed. One of the Uhaul employees kindly provided me with a (free) key and (new) lock. I appreciated that!

Daniel A. | First Impressions |
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Great staff, very helpful thx

Sherman F. | Overall Experience |
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Too many young & not knowledgeable employees. Had a run around with a lazy employee my first encounter that didn’t want to help. Later had an errogant employee that wanted to be disrespectful, etc.

Brenda J. | First Impressions |
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The U-Haul employees at the lake Charles location on highway 14 was very courteous professional and friendly. The service at this location was excellent from beginning to end.very informative!

shauna S. | Overall Experience |
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Entrance is awkward when towing. You can’t get the cart out of the building to the U-Haul truck to unload stuff because it’s a gravel.

Desiree L. | First Impressions |
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I was supposed to pay $29 and got charged 50 and still never got my deposit back

mohammad a. | Overall Experience |
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The roof was damage and bugs on my stuff I throw my couches and matter because it’s all musty

GREGORY J. | Overall Experience |
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Staff was accessible, knowledgeable and willing to assist me .

Aaron C. | Overall Experience |
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There were holes in the roof all throughout the building and there was very little concrete around the building, which made mud when it rained. I was also charged when I shouldn't have been.

maria j. | Overall Experience |
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I was just disappointed that I couldn’t get my money back like a prorated amount since I only used it only 7 days.

rosezetha j. | Overall Experience |
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After going over all my items after moving them out of the storage unit I have lost items such as shoes, leaning books, day-care swings, Pack N plays, walkers, all at a lost due be being and rat fece

Marks W. | Overall Experience |
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There was never any one at the storage site 2 an I was attacked by a dog due to a messed up fence now I have a bill I cant afford meds I cant pay for unable to go to work cause of all this

Tamara H. | Overall Experience |
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had a little snake problem when we first moved there but it was taken care of promptly

nina l. | Overall Experience |
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I love the service that I get from the U-Haul company. I would highly recommend it.

Frank m. | Overall Experience |
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Could use a little more lighting inside storage

RAYNOTTE R. | Overall Experience |
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Very helpful and clean

Venissa P. | First Impressions |
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Poor management.The agent was courteous but training and manager was not helpful.Very unprofessional service.Nothing explained about how to gain entrance with key card. Locked out at 11pm w/furniture

Latrell C. | Overall Experience |
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Your doing a great job

maria j. | First Impressions |
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Thank you so much for all your help!

jessica j. | First Impressions |
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staff was friendly

alike r. | Overall Experience |
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Thank you

Allison G. | Overall Experience |
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Tried to return some wrap that we bought too much of and the owner was obviously in a bad mood and said he needed a receipt otherwise he couldn’t return it.

Allison G. | Overall Experience |
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Aside from the interior damage to the ceiling that looked as though it went through a period of leaking and it was patched, everything was great!

Tiffany B. | Overall Experience |
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Na

James W. | Overall Experience |
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Great service

DENNIS H. | Reservation |
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Didn't have the main piece of equipment I asked for and then did not or try to find it while charging me the the uses of the truck. Quick to charge for anything but slow to get what you need, no ref

shonrika m. | Overall Experience |
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The Storage Was Clean. I Didn't Have No Problems With The Storage.

tyrone j. | Overall Experience |
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👍

SHEILA S. | Overall Experience |
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The experience was great! I loves the flat bed carts for movement. I didn't like the front and back doors to enter and exit. It was better when the sides were open which made it easier to get the unit

Allison G. | Reservation |
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Great smooth transaction

JERRY G. | Overall Experience |
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Guy and his staff is wonderful!!

matt r. | Overall Experience |
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Nice job!

No reviews have been submitted for this location.

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