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Customer Reviews for U-Haul Storage of Cumming
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Storage of Cumming
We had nothing but positive experiences with anyone that we dealt with.We will recommend this place to anyone in need of a storage unit. .
De'Mon is wonderful! Very helpful staff!!
The staff was very friendly, and extremely helpful.
De’Mon was very helpful & accomodating about our Covid concerns and I really appreciate that. The whole rental process went very smoothly.
De’Mon and the folks up at Uhaul storage were top notch in my book. They treated me better than most of my family does. These guys truly care about the people that they help. And I really needed that in the situation I was in, truly grateful. Thank you, thank you, thank y’all.
The manager (name I forgot ) and Kyle were both exceptionally helpful to us. They really were friendly and easy to work with.
The young man on the counter was excellent.
Kyle was very helpful during the entire process. The only issue we ran into was an employee giving away my unit reservation which was very inconvenient. Kyle apologized and helped me get into another unit, although it is more expensive.
From the first phone call till I actually met Mr. Goode, I was pleasantly and efficiently welcomed to the Facility. My requirements were met and everything I needed was attended to. I wish the outside door was secure, perhaps that will be attended to in the future. I WOULD HIGHLY RECOMMEND THIS U-HAUL TO OTHERS. THANK YOU, J.P.
Very good experience for the couple of months I needed to store some things in order to work on the house.
Staff was fantastic and always very helpful!
Very Friendly and helpful Staff. Very clean and easy access to the storage.
The entire staff was always helpful and my items were always secure. This is the only place I would recommend in the area. Thanks!
The temperature in the climate controlled during the daytime hours were excessively higher than one would expect from a climate controlled unit (90 plus)
Great staff!! I love this location!
The staff was very helpful and friendly. I showed up 10 days early for a unit I reserved and I had no issues getting what I needed! I will highly recommend this facility.
Da'mon and Jeremy went out of their way to make our experience amazing. We had a huge mix up on our storage facility and that is what led us to this location. They immediately jumped in and did all the could to make it work for us and make sure we were happy. They were extremely patient with us as we worked through which size storage we would need. They answered all of our questions thoroughly and never seemed annoyed that we were asking yet again, another question. It was a Saturday and they were extremely busy, but they were kind and respectful to all that entered and greeted everyone with smiles. I would recommend this storage facility again and again!
Info provided to central online did not make it to local system, had to repeat
Very nice and efficient. Also took heed of social distancing guidelines which are important right now.
I cannot remember the name of the guy who helped us at your site, but he's got red hair and looks like a poster child for Ireland! He unhooked our trailer when we arrived, helped us get a storage unit that was suitable for our stuff and needs, and was the guy we talked to throughout our stay through making reservations to leave. On the day we left there was another guy there who was just as helpful - so you have a wonderful staff there. A great overall experience, nice job UHaul!
Staff are awesome. Hours are lousy.
Fast service even with many other groups in before me. I was greeted promptly and taken care of in quality time. Store Manager was very kind and great at multitasking quick quality service.
Great service
I had a fantastic experience with this Uhaul storage space. De’mon was always helpful, kind, and professional. Highly recommend.
Fantastic experience with people that really care
Quality storage
Good Experice so far
Your manager there is awesome.
they were very helpful and friendly and explained things we had a question about we would recommend this facility to everyone as the are very friendly and are genuinely there to help people
Everyone has been very attentive and helpful. Very pleased with the overall experience. *U-Box model is convenient and cost affordable. UHaul, take the logistics to nxt lvl, using RFID tags on boxes
Thank you!
Good storage
Thanks again.
The manager is awesome!
Very clean, everyone was nice
Great service !
Amazing staff and units! I was so happy with the service provided- the staff went above my expectations Highly recommend!! This Uhaul location will be successful!!!
Service was very professional.
The manager was wonderful and very helpful
Good Value
Owner operator was extremely helpful an personable. Ensured I got the equipment I needed for a family move and onsite storage.
Everything was handled with professionalism and courtesy. The young lady who helped us was a great example of providing great customer service!
This is the first time I was need of a storage unit & this was a very positive experience from start to finish. The people in your company were knowledgeable and kind, thank you!
I called in to reserve a parking spot for my car. Customer service sent me to a location that didn’t have a parking spots available. I was quoted $54.00 a month. Now I’m paying $144 a month for storag
The attendant explained all fees and drove me personally to the unit.
After 11 years I always felt my storage space was safe and secure. I appreciated the fact that I could access it anytime it needed to. I would definitely recommend this storage facility.
I was there for roughly 7 years and everyone was always courtesy and helpful, very professional.
Good place good service
From my first phone call to renting my storage space the entire process was a breeze. Everyone was knowledgeable & kind, it was most defiantly a positive experience!
Always good doing business here.
Damon, Always provided me with excellent customer service. His staff was always friendly and helpful.
. When I 1st moved in I rented a truck from you haul had to leave my stuff there because they didnt take the lock offWhen I 1st signed up and paid the money they did not take the lock off for 2 days.
Was told they had a space for my 37’ RV and when I got there , they only had room for 25’. Then they couldn’t get me refunded. Found a place 10 miles away.
Demond (I’m sorry if I spelled this wrong) is so polite and helpful. I’m sure the rest of the staff is as well, we just had the pleasure of dealing with him when we came in.
The service at this location was UHAUL’s saving grace. Not sure if it was just Georgia and it’s Southern hospitality but my experience with UHAUL prior to this was just awful.
I put my belongings in your faculty and the warf rats destroyed my property and The only thing that u Haul could said to me was you didn’t choose the apporiate insurance to cover you belongings .
Staff was very unfriendly like we were bothering them
Very friendly, great service. They provided exactly what I needed and answered all of my questions! This is a great place!
Excellent experience with U Haul Storage of Cumming!! After 2 years of storing furniture and other home items, everything was as it was when it was placed in the unit. Friendly staff, too! Thanks!!
Great services!!!!!!!
Staff was very helpful in querky situation when it was time to unload. Would most definitely refer and use again.
Very good service , staff very friendly ,thank you very much !
Great service
I will never in my life use uhaul storage again. The customer service was awful after the change in management. When Randy and Tonya were there the customer service was top notch but not anymore.
I was there for over three years, stored my car there and some other items. NEVER ONCE did I have any evidence of rodents, and the renters on either side of me said the same.
Efficient and courteous staff. Clean and secure facility
Great experience!
7-7 is a little restrictive. But, could be worse.
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