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shana s | Overall ExperienceSelf Storage Units in Cumming, GA, 30041
U-Haul Moving & Storage of Coal Mountain
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI love this location for whenever I need storage! My only suggestion is maybe blowing the storage lot more frequently. Lots of little nails and other sharp this ready to stick your tire.
Amanda P | Overall ExperienceDe’Mon Goode does a great job managing the site. Very informative and helpful as well as friendly!
Marianne C | Overall ExperienceThe rate kept going up frequently.
nanette g | Overall ExperienceVery nice people very helpful
GERALD M | First ImpressionsThe location was well run and easy to use. All went well til we picked up our items in the unit. All the items in the back corner had been drenched by a recent heavy rain. It was also wet on the floor. When we looked up, an area about 2 sq ft had been duct taped. So they knew there was a problem and they still rented the unit!!!! I took pictures of the duct taped ceiling, and the wet items and the wet floor. I showed them to the employee when I checked out. I asked if there was any type of compensation . The reply was that I had not purchased their Safe Storage option so he couldn’t do anything.
karen o | Overall ExperienceWish you could offer or give refund for prorated amount paid. I paid about one week before move out would be appreciated to receive money back
Hillary M | Overall ExperienceManagement is great. I had no issues.
Philip B | Overall ExperienceEverything was perfect and I’m very happy.
elizabeth C | Overall ExperienceMy experience overall was positive
ANTONIO W | Overall ExperienceHad the unit for a couple of years. I had an air conditioning unit. No problems with bugs or mice. Facility is very well managed and maintained. A few of the staff members are friendly, helpful, considerate and very professional. U-Haul as been and will always be my one stop shop.... Always.
ANDREA W | Overall ExperienceWe are very appreciative of how helpful you have been over these 10 months. 2
Michael R | Overall ExperienceThe staff was friendly and very efficient! I recommend this place and would use it again if needed!
Pamela P | Overall ExperienceThank you great service given by the staff
EUGENE A | Overall ExperienceI like everything about the facility your people that rent your facility was very nice and very helpful and was very efficient in everything that they did
James S | Overall ExperienceThere needs to be a "De'Mon" at every Uhaul facility. He goes the extra mile to assist - and is so very friendly, as well. That is a rarity in today's business world. Thank you again, De'Mon !!!!!!! :)))))
Lisa M | Overall ExperienceThanks to Damon for his outstanding service & taking care of me like I was family
JANICE W | Overall ExperienceD'Mon needs a raise. He couldn't have made my rental unit process any easier - and friendly. Knowledgeable - nice - and took the time to actually listen. Wish all employees - of all/any companies were as professional and helpful as he is.
Lisa M | First Impressions