Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They entire staff are helpful.
Only issue is that they have billed me and have thrown a late fee on top of the bill for the month after I had closed out the rental a month before.
Pods sucks. They damages our items. They don't deliver on time, They don't care about you. They lost my container. They don't let me talk with their manager. They are pathetic. You guys are very friendly and we had an incredible experience with you. Never use Pods for moving or storage. We definitely recommend U-Haul, instead.
I was actually surprised at how clean and dry it was. Ii had it since 2015 and everything was in tack. Thank you for keeping my items safe and clean.
Staff and management here are outstanding.
I’ve been there over a dozen times. Normally I’m in and out. Well this time I wasn’t. But that doesn’t matter what me important is that the two employees did not have face mask on.
The unit was rusty on the inside and there was a rat trap in it. I'd run out of time to find a different place, so will use this for a year and then look around for another storage unit that's cleaner and reasonably priced.
used their services multiple times, excellent and easy. Will return if need be.
Great friendly service nice facility
Excellent customer service. The staff went above & beyond to assist me with my moving needs. Offered great tips I didn't think of. Thank you.
Very satisfied
Worker was very slow and unsure on all things. Got there around 4, didn’t leave till 5. They tried to tell us we didn’t have free month of storage when we did. Took way longer than it should have.
Easy move-in process and nice clean facility. Happy that I picked this location.
None
Rafael assisted us every step of our moving and storage needs. We would highly recommend this location.
It was extremely easy and fast. Very clean facility.
The customer service was wonderful. A delight to work with. Very friendly.
I ended up moving my stuff out because my stuff got wet! Some of my stuff was permanently damaged I was forced to get rid of it. And on top of that I’m still getting charged $95 dollars.
Fast and easy!! No waste of time! 5stars
Place is extremely clean in the staff is very friendly and helpful I highly recommend them
Matt was v extremely helpful. Uhaul storage made our move much easier. We've recommended uhaul to all our friends.
They were very helpful in resolving my problem
I have vacant my storage and handover my storage access card in store on Feb 09 2019, store informed that I am good on my contract end. But I still charged for March month.
I would tell my friends the go u haul first the people there was very friendly and very nice
Had mice in our unit, mice poop all over the place, when we first got the unit they said they were reconstructing the security gate and it was never done so anyone could access the property
Very helpful staff!
Thank you for your service.
Ive gottn repeated emails about being late on my payments and the account has been closed out for a very long time thru corporate. Appearently they havent told the facility. My furniture was destroy
I don't understand how you do business. I had to drive 25 minutes out of my way to get the truck I reserved and when I get to the place where i was supposed to get my truck there was 2 sitting there.
Great customer friendly service
The manager is a nice guy but the employees are rude specially the one that’s in charge in the afternoon. Even though we return everything we still get billed and we can’t communicate with them
The price and location met my needs for the last 3 yrs. Thanks.
Dirty, non secure storage with terrible communication and customer service. They tore down the fences and didn’t even bother to inform the customers that anyone off the street could access all units.
