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Svetlana S | First ImpressionsSelf Storage Units in Hanover Park, IL, 60133
U-Haul Storage of Carol Stream
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The customer service was great & so was the vehicle. Easy process.
shavon l | Overall ExperienceAfter miss i’ve never said I wanna walk last nightplacing our keys and using U-Haul for the first time our stuff was kept in the unit for about two months. We called multiple times and at first we were told they would have to call a locks smith to come out to brake the lock and that we would hear back from them. A week went by and then we kept calling getting through to customer service two times and they reached out to the manager but we never got a call. I was ready to take my belongings out and on a crunch time to remove my stuff before the next month would kick in. We felt service was lacking in communication and clarity. Situation is.
stephanie C | Overall ExperienceAbove and beyond care from the staff, very attentive and thorough. Super helpful for last minute storage needs and my things felt safe and secure in the climate controlled unit.
Adriana P | Overall ExperienceUnit wasn't lit but the rest was fine
SARAH Z | Overall ExperienceVery friendly staff and the storage unit was really clean and what I expected. Thanks for the first month off!
Muna M | First ImpressionsVery good and secure and has a restroom
William H | Overall ExperienceNo hidden charges for 1 month of storage.. I was totally surprised! Renting truck was a pleasant experience ! Staff was super friendly!
paras s | Overall ExperienceSanta is wonderful. Great customer service experience. Please give her raise for giving an excellent customer service!
Maria P | First ImpressionsBailey and staff were phenomenal!
Ryan B | First ImpressionsOkay we need more U-Hauls like this meat for me professionalismo and dedication for customers so I recommend you hold to every every single person who really wants to rent a place to put their stuff U-Haul is the place.
ERLIN V | Overall ExperienceBailey Did a great job handling our needs.
William H | First ImpressionsThe entire staff at the Carol Stream or Hanover Park location is extremely nice. I will always have a unit there. I rent my trucks from there and I’ve never had a problem. Thank you for giving this location to the current manager (Bailey) He is excellent.
FRANCES S | Overall ExperienceStaff is great and friendly. Highly recommended this storage facility. Price is great
Dorothy F | Overall ExperienceBoth of the Gentlemen in the Office / Property where great 😊 very accommodating highly recommend
Nicole P | Overall Experience