The staff was cordial and very helpful. I am glad I selected this location fo assist me with my moving needs! They are knowledgeable, and the owner Mike goes the extra mile to ensure his customers have a positive experience with Uhaul. Great team.NATASHA M.
Customer Reviews for U-Haul Storage of Meridian
Meridian, MS 39301
(Off I-20 & I-59)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff at this location is wonderful! Scott is cordial, knowledgeable, and professional. The storeowner Mike is very down to earth and goes the extra mile for his customers. I appreciate how the staff sympathesizes with moving challenges and dies their best to make things easier! ~Natasha M.Natasha M.
Customer did not leave a comment.Alan B.
Customer did not leave a comment.David T.
Some of the staff need to be better trained in customer service.Shantell G.
Great customer serbiveTIMOTHY R.
Provide recommendations to help items safe such as locking the hitch when not hooked up to truck and the door of the trailer.Michael B.
Customer did not leave a comment.LaCarter M.
Mike provided the BEST customer service in the world he was an Angel In disguised he was truly a blessing if I didn't have any family in the world he would be the only family I would need Mike treated us like no other if you had 10 employees like him Uhaul would be the only rental company in business he made a terrible situation into the best thing that ever happen to us kudos to an outstanding employee we will forever use Uhaul.Carnell O.
Customer did not leave a comment.Paul D.
Customer did not leave a comment.Richard D.
Employees very nice and helpful ! Speedy service . Can't say enough good about them !!!!Richard C.
Customer did not leave a comment.Trent H.
Customer did not leave a comment.PAUL L.
Customer did not leave a comment.EMBER C.
Great service and helpful staff!RANDY V.
Customer did not leave a comment.Juan G.
Customer did not leave a comment.Laquandra C.
Customer did not leave a comment.Alan B.
Customer did not leave a comment.Robin C.
The staff from the initial contact to pick up time was courteous and answered all questions to my satisfaction. I will use the service again without hesitation.James G.
Customer did not leave a comment.GARRISON L.
Customer did not leave a comment.Dennis W.
PLEASE PLEASE have a way to contact the local dealee...a n expected wait time of 50 minutes is quite atrocious! Also, need more help and though everyone was nice, it seemed like they were very short of staff!Connie D.
Nothing. Everything was perfect and everybody was so friendly. I have dealt with Cedrick a few times and he has been so helpful and friendly. Always keep a smile on his face and he has excellent customer service.Damarcus W.
Customer did not leave a comment.KIMBRA C.
Nothingâ€¦â€¦..great customer service!!!!!Shadonna L.
I have no recommendations ror improvements as the personnel were professional and knowledgeable. Equipment was fully functional and in good condition.Kenneth B.
Customer did not leave a comment.Charles T.
Customer did not leave a comment.Jason T.
Please pave the parking lot.takesha I.
Mr Mike amd staff are always helpful!!!Angelia R.
Quick, friendly, and helpful service. Very satisfied. Suggest physical size be added to box price banners - small, medium, etc doesn't tell me much.Joseph F.
I have used this U-Haul location a couple of times over the past few years. Always has been a wait to get checked in. From what I notice is there is only one person checking you in and the computer they use ic slow or not working properly. Checking back in is not so bad.Bruce T.
The location and help in person was greatâ€¦I never ever got anyone on the phone & called 3 times, once waiting for almost an hour before hanging up. Terrible phone serviceâ€¦ This is likely a Uhaul problem and not a local store issueEVAN H.
Customer did not leave a comment.Abigail J.
It's all goodVida M.
Customer did not leave a comment.Zachary J.
Customer did not leave a comment.Jule V.
Customer did not leave a comment.Shaunikia C.
Customer did not leave a comment.ROBIN C.
Meridian location works just fineRahul R.
Customer did not leave a comment.James J.
Customer did not leave a comment.Neel P.
Great ServiceRhondy Y.
Customer did not leave a comment.Lafondra K.
Customer did not leave a comment.Joanie C.
Customer did not leave a comment.JOEL D.
Customer did not leave a comment.Jerry M.
The manager, Mike is awesome! He is always efficient and on top of things. Always takes care of any issue that you might have.Cecil F.
Be friendlierPAUL L.
Customer did not leave a comment.Stacey R.
Wonderful experiencePreston B. | First Impressions
Customer did not leave a comment.Johnathan W.
Customer did not leave a comment.ZACOLBY S.
My furniture was in the storage 6/2-6/7 the rats started eating on a area rug which was leaning against the wall, and I had a love seat ( small couch) it was on top of the big couch they had started eating on the back of it everything else was good and that's the only reason I wouldn't recommend it to no one elseKenneth S. | Overall Experience
Customer did not leave a comment.Ronald H.
Friendly helpful service. Will use again, and recommend to others.Rebecca P.
Customer did not leave a comment.George L.
MIKE WAS VERY HELPFUL WE HAVE BOUGHT MANY BOXES AND TAPE FROM YA. HE TOLD US WE WOULD GET OUR DEPOSIT BACK AT DROP OFFLeonard R.
Customer did not leave a comment.PAIGE NICHOLE N.
Michael and his staff do a great job for us. When I use rental trucks he's the only one we go to. Very dependable and I highly recommend his facilityTony S.
Customer did not leave a comment.RODNEY V.
I have used this U Haul facility, managed by Michael Bennett, and have never received but excellent service. I own a distribution company and when we need an extra truck, Michael is our go to man. Great relationship and he's all we useTony S.
The staff did a great job. I will do business with U- Haul again.Greg G.
Customer did not leave a comment.Robert N.
Customer did not leave a comment.Carl L.
Very accommodating and courteous staff.Wendy B.
Customer did not leave a comment.Debra K.
Absolutely Nothing. The guy who did my rental was super friendly. Pretty fast for his age too! Mike was a pleasure to deal with, as always.JESSICA L.
Customer did not leave a comment.Bradley K.
Exceptionally professional and helpful!CHARLES K.
Customer did not leave a comment.Kenneth S. | First Impressions
Was not told I could do a 1 way rental. Cost 79 more than leaving in Jackson.ALBERT C.
Customer did not leave a comment.Lakundria B.
This Ford truck performed OK but the two things I did not like were: It was impossible to see the speedometer during daylight with or without sunglasses. The dash lights were extremely dim with headlights on or off and there is no way to adjust the dash lights brightness. The rear view mirrors are basically frozen in place . This make backing up very very difficult.James G.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Rodney H.
Customer did not leave a comment.JOHN P.
Customer did not leave a comment.Joshua C. | First Impressions
Customer did not leave a comment.Michael M.
I rented a pick up for two days but I had to return the vehicle one hour later because i had to change plan on using the vehicle to a later day I was charged 28$ and some change for 1hour.it 2 days later I haven't gotten 296$ back yet I payed the 28$ in cash and was assured I would get my 296$ back immediately didn't happen I am done with u haul.very pissedJONATHAN C.
Customer did not leave a comment.CONNIE H. | First Impressions
Customer did not leave a comment.antoinae h. | Overall Experience
Very good customer serviceJAMAL M.
Customer did not leave a comment.Shawn S.
Customer did not leave a comment.BRIAN F.
Customer did not leave a comment.Lora G.
I called uhaul 1800 # and was told I'd have a truck at this location a week in advance. Well the day before the 1800 customer server called saying I'd have to pick up at the Philadelphia area which was 45 mins there and back out of the way to where I was heading. I called the actual store and spoke to Mike and he spent his morning shopping the uhaul store for me. No luck. I called Penske's and was told that if I made a reservation I would be guaranteed a truck to haul my stuff. Well the DAY of moving Penske's called at 6am saying the Meridian location is closed and I'd have to get the truck from Brandon which is 1Â½ hr there and 1Â½ hr back. I was PISSED! I was told with penske that they'd give me the mileage for the inconvenience, but smh... how about free. That's gas, that's time, and that's stress! He told me he'd call me at 7am. He didn't. So I called Mike back moving day and ask. Mike in Meridian said he didn't have anything. My heart and patience was sunken. But Mike made me an offer I couldn't refuse. He suggested I get one of his vehicles but bring it back to his location the next morning before his next pick up instead of doing one way. He offered and gambled on me to keep my word and that he'd have 2 satisfied customers... myself and whoever his 9am was (who depended on him to have the truck). Well he got 2 satisfied customers... if I may speak for the other. I had to come back to Meridian anyway so I worked out perfectly and we are safely moved and it was all because Mike gamble on trusting me! Thank you Mike. You truly blessed me this weekend!Tacara T.
Customer did not leave a comment.Madison P. | Overall Experience
Customer did not leave a comment.JUDITH N.
Customer did not leave a comment.sean S.
Customer did not leave a comment.Sean S.
Customer did not leave a comment.Ervin J.
Customer did not leave a comment.Kalin M.
Customer did not leave a comment.ANTHONY C.
Customer did not leave a comment.Marcie D.
Customer did not leave a comment.LASHOURIA P.
Make and his staff always take excellent care of us. Mike's place is the only place we useTony S.
Customer did not leave a comment.KENNETH C.
Customer did not leave a comment.Jonathan Y.
I was a first time customer of renting a UHAL. I am not happy with UHAL because I had to keep it a couple extra days. When I called to extend it another day, they charged me and I thought I was paying for that days rental. Come to find out it was not. They did not tell me when I called to extend it that the money I paid was an extra fee for extending the rental. So when I turned it in my bill was 87.00, so when I extended it two extra days I paid 50.00. So I was charged 87.00 for 3 days plus the 50.00. Total was 138.00. I was not told when I ask for another day. The person I talked to did not explain that it was not going towards my bill. I thought the money was paying for that days rental , but no it wasn't. They need to explain things better. I only went a total of 20 miles. So if you do react from UHAL, make sure they explain that asking for extension, is extra and you will still be charged for that days rental on top of what they charge you for extending it. I understand what they are saying but I was not explained that. This was my first and last time I ever use UHAL. They said there was not anything they could do. I will never use them again. I will tell everyone I know how UHAL acted. This was one of the worst experiences I ever had. I think they are cheating people by not explaining about the extra fee for extending the days. So make sure you know all that when you go to rent one. I hope you have a better experience than I did. As for me and my money, I will never use them ever again.. This was my first and last time ever using them. Just make sure that they explain it to you. If I would have known that the extra fee was not paying that days rental, I would have taken it back the next day. They say it's a extra fee because that knocks out someone else from renting it. They say they are losing money if you extend your rental so they have to charge you extra because of that. I myself believes ,that is cheating people out of money. They need to explain up front that. If you extend it , that there will be an extra fee on top of the days rental. They charged me a fee of 23.25 25 for the first day and 27.64 for the second day then my total bill was 87. something when I turned it end. So never extend it if you don't want to be charged an extra fee. I will never recommend them to anyone. They said all they could do for me since. I was not happy, (because I wasn't told it was an extra fee) was a 20.00 VIP to use in there store. When I talked to customer service he said that he would not do that if I was not gonna. Use them again he would keep it. I have another complaint I called the local number and you don't get that store you get an answering service. I want to talk to the local store not an answering service. May who ever reads this, has a Blessed day.tasha W.
As always... Best customer service around these parts.Tymekia B.
Customer did not leave a comment.James Q.
Customer did not leave a comment.jere p. | Overall Experience
I was very satisfied with my service.Mia G. | Overall Experience
Customer did not leave a comment.janice s. | Overall Experience
Michael was super in working with him and communicating! Very professional!Carl D. | Overall Experience
The staff is top notch!CARL D. | Overall Experience
Customer did not leave a comment.BRENDA b. | First Impressions
Customer did not leave a comment.MARCELINO G. | First Impressions
Made my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo Plain but clean.my truck replaced my gas so where the extra $40 goRhonda T. | First Impressions
I always go to U-haul, whether it's storage, usage of the trucks or trailer hitch. I Strongly Recommend U-haul to Everyone Thumbs Uptina g. | Overall Experience
If I ever need to use a moving truck, U-haul in Meridian, MS will be the company I use. Great service and great people.Kenneth w. | Overall Experience
Customer did not leave a comment.Annie S. | Overall Experience
Customer did not leave a comment.Angela M. | First Impressions
Awesome servicessuarez d. | Overall Experience
Customer did not leave a comment.don j j. | Overall Experience
Staff went above and beyond to make this experience easy and efficient.Nancy G. | Overall Experience
Mike and his staff have great customer service. Anytime I need them they were able to assist me with my needs.Monica M. | Overall Experience
Customer did not leave a comment.john o. | Overall Experience
Customer did not leave a comment.Nakeshia B. | First Impressions
Customer did not leave a comment.Nancy G. | First Impressions
Michael Campbell is such an asset to UHaul. He can be so very busy but will still make you feel like you are the most important customer. He’s patient, very professional and knowledgeable. He will assist you from start to finish with whatever UHaul service you are seeking. He has made me a forever UHaul customer and I have in return encouraged family and friends to switch to UHaul and they too are forevers!! Micheal Campbell, thank you for such a pleasant UHaul experience!Kita F. | Overall Experience
Customer did not leave a comment.don j j. | First Impressions
Very helpful personnelVirginia S. | Overall Experience
GreatKeyundria M. | First Impressions
Was friendly and courteous. Answered all my questionsRodney S. | First Impressions
Super friendly staffJoseph R. | First Impressions
Employees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.LATASHIA B. | First Impressions
They really did take care of me through an already hard move they just made it easier on me. Thanks!Alexandria H. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!