Customer Reviews for U-Haul Storage of Meridian

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Meridian

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Herman R.
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Customer did not leave a comment.

Charles S.
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Trailer rented to me leaked and water got into the trailer and down the wall to,the floor of,the trailer. Evident the area was recently caulked but you did not get the leak.

CORTNEY E.
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I don’t have any more comments at this time.

Daniel B.
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Each location was great. The Crystal lady I spoke with in customer service was very rude though. When I asked about another vehicle since this one was out of my way to pick up she told me “This is what we have you can take it or leave it”. I don’t appreciate the attitude!!

jacqueline R.
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Customer did not leave a comment.

monte D.
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Customer did not leave a comment.

Marshall H.
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Be sure to reserve ahead of time. It saves you a lot of time. I reserved a truck and trailer and got it right on time

sue C.
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Very reasonable! Low prices! They work with you if you need the vehicle longer! The manager is awesome !!! The one on frontage road is the In my opinion!! Go see Mr. Mike he’ll hook you up !!! Meridian ms.

Eric T.
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Maybe have more staff there was only one person working the front counter.

Lonnie D.
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Customer did not leave a comment.

dianesha H.
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Customer service representative was great, nice, and very knowledgeable about the process of renting as well as helping me to get the correct vehicle to haul All of my belongings. He definitely loves his job!

Raymond S.
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Customer did not leave a comment.

Richard M.
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Customer did not leave a comment.

ANITA B.
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Everything was fine

Anita B.
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Everything was fine

thomas H.
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Not much as far as I see. Christina took care of reservations and was very helpful as this location didn’t have the truck I needed.Went to another dealer to get truck and Christina had taken care of details. Picked up trailer and Mike (owner/ manager) very accommodating as well. Cedric was very professional and courteous upon return of equipment. Good folks to do business with. Have used this location in the past for both rentals and hitch installation. Would definitely recommend these folks if you need U-Haul.

TONY S.
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Excellent service from Michael and his staff. His business is the only one we use for our needs

Distinii N.
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Very good customer service friendly staff and it didn’t take long to rent or return

Jammie L.
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Customer did not leave a comment.

Danny I.
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Customer did not leave a comment.

monique S.
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Customer did not leave a comment.

REYNALDO W.
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Customer did not leave a comment.

Reynaldo W.
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Customer did not leave a comment.

Sharmon R.
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The uhaul representative should let the consumer know with the truck rental there will be a charge for overage one estimated miles. I didn’t know this information at the time of picking up the truck and was charged $3.20 when I dropped the truck off.

Lender M.
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Customer did not leave a comment.

lynda G.
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Customer did not leave a comment.

EDNA H.
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Pricing is rediculous

charlie P.
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Customer did not leave a comment.

john Y.
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Customer did not leave a comment.

Thomas M.
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From the last customer there was a dolly and blankets left on the trailer when I arrived home to load. After completing the move it was found on unloading there was water damage to two pieces of furniture from water entering this sealed trailer from traveling through rains.

Jacob M.
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I got a 20ft truck. The u-haul had a padlock that only took a key, and I wasn’t given a key. The back didn’t lock well and I ended up buying my own solution to protect my belongings. I picked it up at 5pm on a Thursday and I called customer service at 9pm. At that points very nice customer service representative tried to help me, but I was told that the GM would call me because the truck file had nothing about a lock. That never happened. I called my local office where I picked it up the next morning and was given a similar “the manager will call you” answer. I was too far from the office to go in myself if I didn’t want to pay for an extra day or end up swapping trucks and worry about paying Friday rates(which are higher). If someone would have called me and offered an acceptable solution for me to get a truck with a better gate I would have possibly worked that out. However, it’s now 5 AM on Saturday and I have not heard from anyone about the issue. Outside of that, the truck wasn’t well maintained. It had low tires on the front and it pulled hard to the right. With these mechanical and customer service issues I will probably rent a truck somewhere else next time I move.

CHRIS G.
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Customer did not leave a comment.

Robert S.
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The Truck was clean but Not Well Maintained. The truck has mechanical issues in the Steering. Needs Attention!!

KENNETH L.
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Great location. Service is excellent.

David B.
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Customer did not leave a comment.

Garry E.
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Always helpful and accommodating!

James G.
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Excellent service.

DIEGO G.
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Mike has a great customer service, very communicative.- Excellent

james R.
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Customer did not leave a comment.

Pamela M.
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The employees there were awesome as usual and very helpful.

LATARRUS A.
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Everything was great .Great customer service..

Rose H.
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Customer did not leave a comment.

mitchell S.
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Customer did not leave a comment.

Charles N.
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Customer did not leave a comment.

steve J.
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Customer did not leave a comment.

Yolanda G.
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Easy, breezy as is always.

john O.
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Quick, convenient, and great customer service.

Jerome D.
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I think her name was Alisha, she was great. She answered the phone and helped me out tremendously. She was even willing to stay a couple minutes late for my arrival.

Richard F.
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Everything went very well and the employees were very nice and polite. We will use your company again.

TONY S.
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Excellent service use them for all my needs

carol D.
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Excellent service very knowledgeable staff

Charles P.
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The man that helped me sunday was very professional at his job n went out of his way to assist me .

dudley B.
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Customer did not leave a comment.

Virginia S. | Overall Experience |
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Very helpful personnel

William N.
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Customer did not leave a comment.

Virginia S.
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No improvements needed that I can think of

NEAL W.
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Michael was a Great Help at the Meridian location!!!

GUS G.
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I had excellent service from Mike. He's the best. He deserves a raise in pay.

samual B.
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Everyone went out of their way to make sure my moving experience was done as professionally as possible. Mr. Bennett took very good care of me, and treated me like a valued customer.

Keyundria M. | First Impressions |
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Great

gloria R.
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I had a hard time with the return truck app, but every thing else was great.

Christine G.
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I had excellent service. Picking up the truck was easy and Mr. Mike has always been so nice and helpful.

TANESHA N.
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Nothing

Deshauna J.
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Your service was superior

John B.
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Customer did not leave a comment.

candance B.
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Great experience, friendly courteous and knowledgeable staff. Truck ran great and I got my move made without incident. Thanks

Kimberley T.
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I rented a 6X12 trailer with ramp to haul an ATV. When I made it to destination the opening to the ramp was too small. There was a U-Haul dealer less than 2 miles. I called back to Meridian to check to see if it was ok to switch for an open back trailer without ramps. The answer was no because the trailer is owned by that store. This is something that needs to be disclosed to customers before they rent. Most people think of U-Haul as a nationwide company with drop-off and pick-up anywhere. A 3 hour trip turned into an all day fiasco.

Karen H.
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Just keep up the great work and service. Mike and the lady who processed my return today were so kind and helpful.

james R.
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Customer did not leave a comment.

Jane S.
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Staff was very courteous and most helpful.

Scott M.
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Great experience every time I rent anything from this location

Rodney S. | First Impressions |
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Was friendly and courteous. Answered all my questions

Fayne W.
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Customer did not leave a comment.

thomas H.
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Not much. Everything was just right.

Darryl M.
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Customer did not leave a comment.

andrew M.
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It was the first time I had rented a truck for moving before and the overall experience was first class. Great customer service, nice truck and the whole process was easy.

justin S.
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Customer did not leave a comment.

Will C.
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Was charged for extra day because the person couldn't find the key that was in the drop box as it states to put it.

rita R.
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Customer did not leave a comment.

Charmagne H.
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Customer did not leave a comment.

James F.
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Customer did not leave a comment.

Marilyn C.
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Customer did not leave a comment.

KELLY H.
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Professional, personal service is the standard for this location. Thanks to Michael Bennett. Will continue to use this location for all future needs.

leon H.
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Manager Michael Bennett Very professional, outstanding customer service oriented. Your company is very fortunate to have someone As dedicated And qualified as Michael

JEFFERY N.
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Customer did not leave a comment.

LACHAUNDRA C.
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Customer service was awesome

NEAL C.
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The company stores are so much better than the neighborhood stores but I guess that just comes with the territory we need all the locations

mark H.
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Just keep doing as you are doing.

Kenneth W.
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Customer did not leave a comment.

Yolanda G.
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Mike was great as always! Reservation and checking were quick and east. Explained everything and went over everything. Awesome experience and I prefer this location over any in my area.

cameron G.
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Great

Lynn W.
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Customer did not leave a comment.

Cornelious S.
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?

Linda P.
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Nothing

Murphy M.
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Customer did not leave a comment.

Jeffrey L.
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Customer did not leave a comment.

Virginia S.
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Customer did not leave a comment.

Johnny S.
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Employees were very nice and polite. This is the second time I have Used this U-Haul and I have nothing but praise for your employees.

Thomas W.
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Customer did not leave a comment.

Vincent B.
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Customer did not leave a comment.

patty T.
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Customer did not leave a comment.

Tina J.
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Customer did not leave a comment.

Wesley L.
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Customer did not leave a comment.

Joseph R. | First Impressions |
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Super friendly staff

LATASHIA B. | First Impressions |
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Employees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.

stephen s. | Overall Experience |
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Great customer service! A special thank you to Mike who was always there for us and his outstanding work ethic! Would rent again in a heartbeat!

Jude A. | Overall Experience |
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Fairly clean , definitely a couple spiders and bugs in the unit. Overall staff was helpful and easy to work with !

glenn r. | Overall Experience |
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The office personal are very friendly and helpful

Richard B. | Overall Experience |
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Excellent service time after time as I use them quite a bit.

Alexandria H. | First Impressions |
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They really did take care of me through an already hard move they just made it easier on me. Thanks!

rebecca w. | Overall Experience |
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Great friendly staff. The storage unit was free from the elements of the weather. My stuff was well protected. Thanks!!

rebecca w. | First Impressions |
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Great and friendly service in a timely manner.

tina g. | Overall Experience |
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Thank You

shawanda p. | Overall Experience |
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The over experience was great

William M. | Overall Experience |
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We greatly appreciated the friendly, professional service. I highly recommend U Haul of Meridian.

No reviews have been submitted for this location.

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