Customer Reviews for U-Haul Storage of Meridian

3,710 reviews

334 N Frontage Rd   Meridian, MS 39301
(Off I-20 & I-59)

(601) 482-5188

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(601) 482-5188

334 N Frontage Rd
Meridian, MS 39301
(Off I-20 & I-59)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer service was excellent ty so much UHAUL Meridian

Samona L. 
Rating:
5.0

Customer did not leave a comment.

Anthony T. 
Rating:
5.0

Customer did not leave a comment.

Jermaine M. 
Rating:
5.0

Very helpful, friendly staff and clean equipment! No surprises! Great U Haul location!

Joel P. 
Rating:
4.0

Customer did not leave a comment.

wand J. 
Rating:
5.0

Thank you for your help.

Steven R. 
Rating:
5.0

Offer a Military discount

Walter B. 
Rating:
4.0

Customer did not leave a comment.

Ze J.  |  First Impressions 
Rating:
1.0

I've been using uhaul trucks and storage facilities for YEARS. Never a bad experience until now! Walked into the office and the girl on duty was just playing on her phone and then had the audacity to look annoyed when she had to put her phone down and acknowledge me once I stood at the counter a few moments. The "fence" is a joke. Poles bent and cuts and holes all throughout. The unit had LIVE maggots in it. At least a dozen. The ceiling had insulation falling from it, and tape covering holes, it was absolutely disgusting!! The slide up door did not go up easily either! Very rusted. Needless to say, we canceled our unit and are looking for storage elsewhere! The 1 month free invited us in but the service, bugs and condition sent us RUNNING! Very disappointed in Uhaul and will likely transfer to Penske from now on!!

Crystal B. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Micheal is a very people and helpful type person and that gives UHaul that friendly type feeling making you feel as if they care about you as a valued customer.

Freddie E.  |  First Impressions 
Rating:
5.0

Very quick and efficient and had no issues with us changing the location at the last minute! Very kind and welcoming!

Samantha C. 
Rating:
5.0

Nothing I can think e

Kelly M. 
Rating:
5.0

The staff is hypercompetent and very courteous. My only complaint has to do with the fuel. (No doubt U-Haul makes a good deal of money on this peculiar requirement.) I was required to return the truck with the fuel gauge reading not quite half full, the equivalent of what I was told would be in the truck when I came to pick it up. In fact, the tank was just over a quarter full when I first drove the truck.

Stephen S. 
Rating:
5.0

Everything was absolutely fabulous. Would definitely recommend.

Sandra G. 
Rating:
5.0

Man, the service was amazing! It couldn't have gone better for outr move.

Justin R. 
Rating:
5.0

Can't think of anything. The service professionalism of the staff was above par. Way above. So helpful so friendly.

Rebecca R. 
Rating:
5.0

These folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs. The facilty is very well maintained, lighted and secure.

Richard B.  |  Overall Experience 
Rating:
5.0

These folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs.

Richard B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Britt W. 
Rating:
5.0

Customer did not leave a comment.

Cynthia O. 
Rating:
5.0

Customer did not leave a comment.

Janice N. 
Rating:
5.0

Customer did not leave a comment.

Gloria Y. 
Rating:
3.0

Customer did not leave a comment.

LAURA F. 
Rating:
5.0

Excellent experince!

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Once again this Uhaul business is among the very best I have ever used!!! Fantastic staff with outstanding service all around!!!

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Super fast check-in. Very nice folks. A very smooth running operation. Easy in, easy out. Great place.

James S. 
Rating:
5.0

All in all very good service

Troy T. 
Rating:
5.0

My furniture got extremely wet inside the trailer.

Steven M. 
Rating:
5.0

Keep doing everything your doing because your getting it right!

Regina L. 
Rating:
5.0

Customer did not leave a comment.

Bonnie C. 
Rating:
5.0

Customer did not leave a comment.

Gregory F. 
Rating:
5.0

HAVE THEM DEAL WITH THIS LOCATION!!!

RICHARD B. 
Rating:
5.0

Great service and very friendly

Joel W.  |  First Impressions 
Rating:
5.0

Excellent service. Helpful and friendly staff!

Frederick K. 
Rating:
5.0

Customer did not leave a comment.

Ronald H. 
Rating:
5.0

Very professional employees. Everything was ready for me when I arrived, dollys and blankets were loaded immediately and I was off. I definitely recommend.

Richard T. 
Rating:
5.0

All was great!

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
4.0

Customer did not leave a comment.

Jesse H. 
Rating:
5.0

Customer did not leave a comment.

Tonya Y. 
Rating:
5.0

Customer did not leave a comment.

Krystal H. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY T. 
Rating:
5.0

Customer did not leave a comment.

BRENDA b.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Caleb B. 
Rating:
5.0

Your staff made the process an excellent experience. Thank you.

Tonya F.  |  Overall Experience 
Rating:
5.0

Everything was excellent.

Deborah S. 
Rating:
4.0

The staff member working when I returned the vehicle, Canton Williams, was outstanding. His attitude and customer service are fantastic and he singlehandedly made my experience top-notch. Keep up the great work!

Jacob M. 
Rating:
5.0

Very prompt, eager and willingly to assist

Courtney A. 
Rating:
1.0

The truck I requested-not available. Appliance Dolly-not available. Mike at this location need some customer service training. Very rude and nasty😡🤬😡🤬😡

Gina R. 
Rating:
5.0

I had great service. Mr. Bennett has always been friendly.

Christine G. 
Rating:
2.0

2nd time I have rented a truck and dolly and there was no dolly. I had to buy one each time. How can this continue to happen. If you don't have them don't rent them!!!!!

David K. 
Rating:
3.0

Never received a receipt. I would like one emailed to me.

Russell K. 
Rating:
5.0

Customer did not leave a comment.

Pam B. 
Rating:
5.0

I can't thank of anything

Lester B. 
Rating:
4.0

The customer service was great when receiving and returning the trailer. Thanks for a wonderful experience!

regina L. 
Rating:
5.0

The manager mike and staff are very friendly and professional.

Jody G. 
Rating:
5.0

Customer did not leave a comment.

Rama K. 
Rating:
5.0

Customer did not leave a comment.

Rama K. 
Rating:
5.0

Customer did not leave a comment.

Pamela G. 
Rating:
5.0

Micheal and the other personal working at the u-haul center were very helpful and professional. A-plus!

tony F. 
Rating:
5.0

Can't think of anything.

James S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Everything went smoothly

Sonya R. 
Rating:
5.0

Customer did not leave a comment.

Justin F. 
Rating:
5.0

Customer did not leave a comment.

Kenneth L. 
Rating:
5.0

Excellent staff and support. Thanks

Thomas T. 
Rating:
5.0

Courteous and professional customer service. I am a repeat customer and the service has always been good.

Earlean R. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

They also were very professional and fast to return of the truck.

Roger L. 
Rating:
5.0

Customer did not leave a comment.

Demetria P. 
Rating:
5.0

A+ Service

Quenton G. 
Rating:
5.0

Customer did not leave a comment.

Lewis L. 
Rating:
2.0

No help hooking up the tow dolly we rented. Thank goodness my boyfriend knew what he was doing or we never would have made it off the lot.

Shelby P. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
3.0

Customer did not leave a comment.

Althea P.  |  Overall Experience 
Rating:
4.0

Clean lobby area and move some boxes, etc to storage. Had to wind through large stacks of boxes to get to desk that had very limited open counter space.

Samuel A. 
Rating:
5.0

Customer did not leave a comment.

Kimberly B. 
Rating:
5.0

Customer did not leave a comment.

Adam R. 
Rating:
5.0

Customer did not leave a comment.

Tyler S. 
Rating:
5.0

Friendly staff, nice clean equipment

Deanna R. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

DONALD N. 
Rating:
5.0

Service is top notch at this location. Michael and his team doing an outstanding job. Uhaul is very fortunate to you have someone concerned and helpful to the customer.

KELLY H. 
Rating:
3.0

Customer did not leave a comment.

Haley H. 
Rating:
4.0

Customer did not leave a comment.

Ty'Mikka C. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

KENDALL M. 
Rating:
4.0

Customer did not leave a comment.

FRANCESCO R. 
Rating:
5.0

The owner/manager is always excellent in customer service, provide helpful information about the equipment and he never attempts to upsale products. He even recommended that I open a location in a nearby area which would compete against his business. This was done to better serve the area. Great equipment and reasonable price. Jeffery Artis

Jeffery A. 
Rating:
4.0

Maintenance of the Trucks for long distance Trips more often. I have the worst 800 mile Trip ever , With hart stress every mile I have driven , Stirring was shacking too hard and out of alignment.

Talat H. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
3.0

Was not able to get the truck I wanted at the time I need to get it and had to get a smaller truck in order to stay on schedule

James H. 
Rating:
5.0

I just love Uhaul , but mostly I love the employees!! Mike the manager and April ! They are very polite and helpful!

Sue C. 
Rating:
3.0

I called to inform them I was going to be late because the moving help people were two hours late. I was assured I would be fine but was charged the late day. Little irritated.

CORY A. 
Rating:
5.0

Fantastic service

Richard B. 
Rating:
5.0

Customer did not leave a comment.

homer G. 
Rating:
5.0

Michael and his staff are always professional, helpful and just plain great people. I have used them for over 20 years.

Richard B.  |  First Impressions 
Rating:
5.0

Very kind and curtious

Clinton G. 
Rating:
5.0

Customer did not leave a comment.

Corey R. 
Rating:
5.0

Customer did not leave a comment.

Mary A. 
Rating:
5.0

Customer did not leave a comment.

Tommy E. 
Rating:
5.0

The truck was well kept. The gas per mile was horrible. I've never use an automobile that used so much fuel.

Jessie H. 
Rating:
5.0

The gentleman who helped me was awesome. As a retail manager I recognize great customer service skills. I will definitely use this location for my future moves.

Joanne M. 
Rating:
5.0

Customer did not leave a comment.

Felica W. 
Rating:
5.0

Customer did not leave a comment.

Casey D. 
Rating:
3.0

I had to drive a extra 60 miles just to get a truck to rent it even though I rented it in advance. Wish it wasn't like that. Z

Kelvin S. 
Rating:
5.0

Customer did not leave a comment.

Althea P.  |  First Impressions 
Rating:
5.0

Michael, the store manager, was absolutely outstanding. Customer service is amazing.

Jeremy C.  |  First Impressions 
Rating:
5.0

The Owner and his employees were very knowledgeable and address all my issues. One major concern was the fact my vehicle was hooked on the incorrect equipment , nor was my vehicle in the appropriate gear, and I was not informed. Therefore causing my transmission to go out. Needless to say the were very helpful. Thank you, Katrina Trussell

Katrina T.  |  First Impressions 
Rating:
5.0

Wonderful experience

Preston B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRENDA b.  |  First Impressions 
Rating:
5.0

Made my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo Plain but clean.my truck replaced my gas so where the extra $40 go

Rhonda T.  |  First Impressions 
No reviews have been submitted for this location.

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