Customer Reviews for U-Haul Storage of Meridian

4,009 reviews

334 N Frontage Rd   Meridian, MS 39301
(Off I-20 & I-59)

(601) 482-5188

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(601) 482-5188

334 N Frontage Rd
Meridian, MS 39301
(Off I-20 & I-59)

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

TIM H. 
Rating:
5.0

Customer did not leave a comment.

debbie M. 
Rating:
5.0

Owner was the gentleman who helped me and was very pleasant to work with. I was getting a trailer to move my family from Tampa to meridian as I PCS to NAS Meridian. He went above and beyond to make sure everything I needed was taken care of!!

JARROD A. 
Rating:
3.0

Now estimation flat rate, little faster sevice

Semetrica A. 
Rating:
5.0

Great customer service! This uhaul location keeps it real!

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Marlin B. 
Rating:
5.0

Great customer service. Very knowledgeable staff.

George B. 
Rating:
5.0

Continue the excellent service you always provide

Richard B. 
Rating:
5.0

Customer did not leave a comment.

jakyra C. 
Rating:
5.0

Customer did not leave a comment.

richard M. 
Rating:
4.0

Customer did not leave a comment.

Tim C. 
Rating:
5.0

Nothing that I can think of. The truck was there. It was ready to go. It was available at the time I requested it to be. The workers were very kind, courteous, and helpful.

Dale T. 
Rating:
2.0

I didn't appreciate the attitude when I came in I think it could have been better than that and that's all I have to say.

robert B. 
Rating:
5.0

Nice!!! Superb service throughout weekend. Thank you for cleanup waiver.

Leslie P. 
Rating:
5.0

Customer did not leave a comment.

Tanesha M. 
Rating:
3.0

Waited one hour with a long line to get up to the front counter because they only had 1 worker doing it all so can't fault him. When I brought the equipment back the next day, it was a quick and easy checkout experience which was great 👍

Keri H. 
Rating:
5.0

The staff treated me so well. I'm disabled and they went above and beyond to make this rental possible for me. I was very pleased with every aspect of the process. Will definitely be back and tell my friends about my experience.

Melissa H. 
Rating:
5.0

Keep doing what you do, I arrived earlier than my scheduled pickup, the equipment was ready. I was quickly hooked-up the trailer and was on my way!

Thomas M. 
Rating:
5.0

Nothing excellent service and staff took care of me like always

BURNIE B. 
Rating:
5.0

Great job on all service s😄

lonnie S. 
Rating:
4.0

Customer did not leave a comment.

Mack K. 
Rating:
3.0

Tailgate was barely operable, check engine light was on, but ignored by your staff, truck was not cleaned prior to my rental. Overall, the truck managed to complete my trip with no other issues. Staff needs to more thoroughly inspect returns and attention to detail in maintenance and cleaning

Mark B. 
Rating:
4.0

Customer did not leave a comment.

SUMMER S. 
Rating:
5.0

Great Service

ricky G. 
Rating:
5.0

The sale person was very helpful and nice,very professional and polite at the time the guy that helped me was named Mike, and he was training another guy….and I can see why he would be the trainer because he is very knowledgeable and professional and passionate about his work…..🙏🏾

Allen B. 
Rating:
5.0

Customer did not leave a comment.

brandiash m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry V. 
Rating:
5.0

Nothing you all are the nicest people to do business with this U Haul is great !!!

carlene P. 
Rating:
5.0

Customer did not leave a comment.

Falon B.  |  Overall Experience 
Rating:
5.0

I had a great experience. They made renting and returning the van I rented very effortlessly. I always use this location for all my moving needs.

Tonya F. 
Rating:
5.0

Customer did not leave a comment.

XAVIER E. 
Rating:
5.0

Customer did not leave a comment.

Janice N. 
Rating:
5.0

I live in Charleston SC and storage was in Meridian MS. U-Haul took good care of my personal item. They assured me more than I thought was possible. Also rent a truck to transport my furniture that was road ready. Very clean. It was a pleasure using U-Haul facility in Meridian. 👍🏼👍🏼

jim b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry B. 
Rating:
3.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Mr Mike was very pleasant and friendly loved the patient him and his workers had with me in my time of need

Jakyra C. 
Rating:
3.0

The truck was nasty, we used a whole pack of Lysol wipes wiping it down it used a lot of gas!

Lakeshia L. 
Rating:
5.0

Nothing

howard V. 
Rating:
4.0

Customer did not leave a comment.

Charity R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chantel o.  |  First Impressions 
Rating:
5.0

Great customer service!!!

zanette P. 
Rating:
4.0

Customer did not leave a comment.

Mattie J. 
Rating:
5.0

Well done! Great service all around.

James W. 
Rating:
4.0

This site was more accomodating, and service was much better here., and that's all I can say.

CLOVICE V. 
Rating:
3.0

Clean the truck. get rid of it because you can't fill the gas tank without dribbling fuel into it. takes 30 minutes to fill full and thats if youre not using the high pressure nozzles. horrible

dustie C. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA I.  |  Overall Experience 
Rating:
5.0

I'm not sure if it could have possibly been any better..It only took minutes to get the equipment I needed and out the door..The same with returning..Very fast service and everyone was pleasant to deal with.You can tell they like their job..

Jimmy G. 
Rating:
5.0

You were great

BishopKeith T. 
Rating:
5.0

Customer did not leave a comment.

roy M. 
Rating:
5.0

NOTHING KEEP UP THE GOOD JOB

Damien T. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Great service great staff

thomas C. 
Rating:
4.0

Cal I get it hem to email me a receipt to Larry muse70@gmail.com I lost mine

larry M. 
Rating:
5.0

Awesome folks

Scott A. 
Rating:
5.0

Moving isn't fun but the manager at this particular store made my move easy, he had everything ready, anticipated what I needed and when I would need it. Awesome customer service

ann G. 
Rating:
5.0

The guy that helped me was so nice

Jennifer C. 
Rating:
4.0

Customer did not leave a comment.

Tanner B. 
Rating:
5.0

Customer did not leave a comment.

Dustin S. 
Rating:
5.0

Nothing at all..Mike is the best

SHEDRICK W. 
Rating:
5.0

Customer did not leave a comment.

TONY D. 
Rating:
3.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

dante G. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

Customer did not leave a comment.

Mary P. 
Rating:
5.0

Customer did not leave a comment.

Tony A. 
Rating:
5.0

The person in charge was very friendly and helped me in a timely manner. James E. Dailey

James D. 
Rating:
4.0

Lubricate the tie down ratchets. Difficult to operate

Samuel A. 
Rating:
4.0

This truck is missing it's catalytic converter and it's extremely loud and the carbon coming into the cab was rough and a health hazard.

Jeremy C. 
Rating:
5.0

Customer did not leave a comment.

SANDRA T. 
Rating:
5.0

Customer did not leave a comment.

peggy B. 
Rating:
5.0

Customer did not leave a comment.

Taymecca S. 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
4.0

The unit I rented is in need of desperate overhaul. The motor and/or transmission is having issues. Large amount of black brake dust and oil on both rear wheel hubs. The seat is in poor condition as well. Time to roll this one over a cliff.

Jeremy C. 
Rating:
5.0

Customer did not leave a comment.

Natalie R. 
Rating:
5.0

Be more understanding in get more help in there

joshua C. 
Rating:
5.0

Customer did not leave a comment.

Jerry M. 
Rating:
5.0

Outstanding business, always providing the best service when I need moving services, best staff ever, Michael Bennett is always going over and beyond to provide the best service for this community

CEDRICK S. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Mike in Meridian Ms deserves a huge raise!! He straightened out my reservation and was a big help. The Daphne Al location charged me for gas to fill the tank and we got it below full and returned it below full. They charged me to fill it up. Not cool. Maybe rent them in full and have them returned on full.

CHARYN O. 
Rating:
5.0

Very polite staff and management. Best in town! Thank you all for your hard work!!

Tyrone J. 
Rating:
5.0

Customer did not leave a comment.

Barbara B. 
Rating:
1.0

It was stressful and unorganized.

Theresa G. 
Rating:
5.0

Customer did not leave a comment.

lashonda w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JETERIO G. 
Rating:
3.0

As I checked in and received my key to the truck, I was told that the truck was parked outside. It was but I had to find it. No customer representative walked with me. I went to service representative and let her know I didn't feel like playing the guessing game of which truck. Once at the truck, I examined it and the truck was dirty in the trailer. There was empty containers, trash and mud. I then spoke to the manager. I was given another truck. I have been using uhaul for years. First time I was disappointed with service.

Jennifer O. 
Rating:
5.0

Trailer was well maintained. Very smooth towing. Fit the situation perfect. Would highly recommend the meridian, ms. location.

vance G. 
Rating:
3.0

Customer did not leave a comment.

SHANNON M. 
Rating:
3.0

I'm still waiting on my deposit

ronald T. 
Rating:
5.0

This has been the only time that I've ever rented from aUhaul that I actually enjoyed the experience. The other times weren't bad, but this particular time, it was nice. Weather was bad, but the people were extremely pleasant

Marian G. 
Rating:
5.0

Everyone was very nice and pleasant . It was a great experience .

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
4.0

Customer did not leave a comment.

LORI R. 
Rating:
5.0

Customer did not leave a comment.

TERRY T. 
Rating:
5.0

Customer did not leave a comment.

LATARA G. 
Rating:
5.0

Keep doing what your doing!

michael S. 
Rating:
5.0

Customer did not leave a comment.

Contina B.  |  Overall Experience 
Rating:
5.0

Wonderful employees. Very friendly and easy to return truck

Penny R. 
Rating:
5.0

Customer did not leave a comment.

Kemishala A. 
Rating:
3.0

It's not the location... It's the company first they messed up how I was going to return the U-Haul... Then you charge me gas but we put it back where it was when we got the U-Haul.. I won't be doing business withthis company anymore

Brandi J. 
Rating:
3.0

Need to pick up equipment in the town you live in and not go 100 miles to get it. Equipment you reserve should be at the location

Darrell G. 
Rating:
5.0

If have questions or concerns call this location specifically. They addressed my concerns and accommodated my needs. The 800 number given to me through text is useless. Thank you Meridian uhaul!

suzanne M. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

Alex B. 
Rating:
5.0

Very good customer service. Always willing to help. Will always use this location to rent a U-Haul

Damien T. 
Rating:
4.0

This was the worst U-Haul experience I ever had…

James P. 
Rating:
5.0

Everything aspect was excellent

SHON L. 
Rating:
5.0

Customer did not leave a comment.

Will C. 
Rating:
5.0

Customer did not leave a comment.

Austin G.  |  Overall Experience 
Rating:
5.0

Micheal and crew are good peoples to work with understand and very helpful. You can’t find a better Uhaul for the caring and friendliness. Thanks to all at Uhaul of Meridian. Nothing ever came up missing or damaged. What a pleasant experience. God Bless Uhaul Freddie Evans

Freddie E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa C.  |  Overall Experience 
Rating:
4.0

Mike does a great job with his leadership. Honestly, he is the best employee (Manager/Owner) at the site. The only issue I had with my entire service throughout my rental time was at the end. I reserved well in advance a 20’ uhaul truck to get back to Nebraska. I was given a TWENTY SIX FEET truck. I am traumatized. It was a horrible experience. As a female, driving alone over 800 miles this was a horrifying experience. Backing up, parking, etc. I RESERVED a 20’ truck but was “upgraded” to one of the biggest trucks on the lot. The worst drive I’ve ever had. I wish I could’ve gotten my money back. Other than this, I loved uhaul of Meridian on Frontage Rd.

Natasha M.  |  Overall Experience 
Rating:
5.0

Great staff.. very friendly I flew in from Texas to meridian uhaul and the staff and manager went way above standards

Miles J.  |  First Impressions 
Rating:
5.0

U-Haul is always convenient when you need storage space.

daniel b.  |  First Impressions 
Rating:
5.0

I am always go deall with uhaul, I did it for a while at my business

Charles T.  |  Overall Experience 
Rating:
1.0

Facility has rats or mice ate a big hole in one of my mattresses and eight flowers and everything else of my stuff

CYNTHIA G.  |  Overall Experience 
Rating:
5.0

Mr. Mike and his staff were very knowledgeable of their craft. The front end staff was approachable and courteous. Mr. Presswood made sure the unit was maintained and offered to assist with loading the truck.

Katrina T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JARMESHA H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ze J.  |  First Impressions 
Rating:
5.0

Micheal is a very people and helpful type person and that gives UHaul that friendly type feeling making you feel as if they care about you as a valued customer.

Freddie E.  |  First Impressions 
Rating:
5.0

These folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs. The facilty is very well maintained, lighted and secure.

Richard B.  |  Overall Experience 
Rating:
5.0

These folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs.

Richard B.  |  First Impressions 
Rating:
5.0

Great service and very friendly

Joel W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRENDA b.  |  Overall Experience 
Rating:
5.0

Your staff made the process an excellent experience. Thank you.

Tonya F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Althea P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOROTHY H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ollie g.  |  Overall Experience 
Rating:
5.0

Michael and his staff are always professional, helpful and just plain great people. I have used them for over 20 years.

Richard B.  |  First Impressions 
Rating:
5.0

A service well provided Thank you UHaul.

Freddie E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Althea P.  |  First Impressions 
Rating:
5.0

Michael, the store manager, was absolutely outstanding. Customer service is amazing.

Jeremy C.  |  First Impressions 
Rating:
5.0

The Owner and his employees were very knowledgeable and address all my issues. One major concern was the fact my vehicle was hooked on the incorrect equipment , nor was my vehicle in the appropriate gear, and I was not informed. Therefore causing my transmission to go out. Needless to say the were very helpful. Thank you, Katrina Trussell

Katrina T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Oretha L.  |  Overall Experience 
Rating:
5.0

Wonderful experience

Preston B.  |  First Impressions 
Rating:
4.0

My furniture was in the storage 6/2-6/7 the rats started eating on a area rug which was leaning against the wall, and I had a love seat ( small couch) it was on top of the big couch they had started eating on the back of it everything else was good and that's the only reason I wouldn't recommend it to no one else

Kenneth S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CONNIE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

antoinae h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Madison P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jere p.  |  Overall Experience 
Rating:
5.0

I was very satisfied with my service.

Mia G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janice s.  |  Overall Experience 
Rating:
5.0

Michael was super in working with him and communicating! Very professional!

Carl D.  |  Overall Experience 
Rating:
5.0

The staff is top notch!

CARL D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENDA b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARCELINO G.  |  First Impressions 
Rating:
5.0

Made my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo Plain but clean.my truck replaced my gas so where the extra $40 go

Rhonda T.  |  First Impressions 
Rating:
5.0

I always go to U-haul, whether it's storage, usage of the trucks or trailer hitch. I Strongly Recommend U-haul to Everyone Thumbs Up

tina g.  |  Overall Experience 
Rating:
5.0

If I ever need to use a moving truck, U-haul in Meridian, MS will be the company I use. Great service and great people.

Kenneth w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annie S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela M.  |  First Impressions 
Rating:
5.0

Awesome services

suarez d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

don j j.  |  Overall Experience 
Rating:
5.0

Staff went above and beyond to make this experience easy and efficient.

Nancy G.  |  Overall Experience 
Rating:
5.0

Mike and his staff have great customer service. Anytime I need them they were able to assist me with my needs.

Monica M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john o.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nakeshia B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy G.  |  First Impressions 
Rating:
5.0

Michael Campbell is such an asset to UHaul. He can be so very busy but will still make you feel like you are the most important customer. He’s patient, very professional and knowledgeable. He will assist you from start to finish with whatever UHaul service you are seeking. He has made me a forever UHaul customer and I have in return encouraged family and friends to switch to UHaul and they too are forevers!! Micheal Campbell, thank you for such a pleasant UHaul experience!

Kita F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

don j j.  |  First Impressions 
Rating:
5.0

Very helpful personnel

Virginia S.  |  Overall Experience 
Rating:
5.0

Great

Keyundria M.  |  First Impressions 
Rating:
5.0

Was friendly and courteous. Answered all my questions

Rodney S.  |  First Impressions 
Rating:
5.0

Super friendly staff

Joseph R.  |  First Impressions 
Rating:
5.0

Employees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.

LATASHIA B.  |  First Impressions 
Rating:
5.0

Great customer service! A special thank you to Mike who was always there for us and his outstanding work ethic! Would rent again in a heartbeat!

stephen s.  |  Overall Experience 
Rating:
4.0

Fairly clean , definitely a couple spiders and bugs in the unit. Overall staff was helpful and easy to work with !

Jude A.  |  Overall Experience 
Rating:
5.0

The office personal are very friendly and helpful

glenn r.  |  Overall Experience 
Rating:
5.0

Excellent service time after time as I use them quite a bit.

Richard B.  |  Overall Experience 
Rating:
5.0

They really did take care of me through an already hard move they just made it easier on me. Thanks!

Alexandria H.  |  First Impressions 
Rating:
5.0

Great friendly staff. The storage unit was free from the elements of the weather. My stuff was well protected. Thanks!!

rebecca w.  |  Overall Experience 
Rating:
5.0

Great and friendly service in a timely manner.

rebecca w.  |  First Impressions 
Rating:
5.0

Thank You

tina g.  |  Overall Experience 
Rating:
5.0

The over experience was great

shawanda p.  |  Overall Experience 
Rating:
5.0

We greatly appreciated the friendly, professional service. I highly recommend U Haul of Meridian.

William M.  |  Overall Experience 
No reviews have been submitted for this location.

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