Customer Reviews for U-Haul Storage of Orchard Park Rd
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

41 reviews

1510 Orchard Park Rd   West Seneca, NY 14224
(Rental office at 3120 Orchard Park Rd)

(716) 677-2222

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(716) 677-2222

1510 Orchard Park Rd
West Seneca, NY 14224
(Rental office at 3120 Orchard Park Rd)

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Vehicle parking spots were like the Wild West. There is no numbers or lines for assigned spots inviting whomever to park in any spot they like. For 75% of our renting the storage space we weren’t able to park in our spot since it was being occupied. Half of the time, there wasn’t a spot on the same side so we didn’t end up parking our motorhome there.

Samuel B.  |  Overall Experience 
Rating:
5.0

Exceptional customer service!

Ray C.  |  First Impressions 
Rating:
5.0

No complaints. Manager Andy was very helpful. I will store my RV there again next winter.

Duane W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Frances H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerome R.  |  Overall Experience 
Rating:
4.0

Please update your computer systems. The time I spent waiting to pay/or rent a truck, was a waste of my time and your staffs time.

MICHELLE F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

paul p.  |  Overall Experience 
Rating:
1.0

There are giant water spots over my unit and a huge whole in the ceiling above it as well. The insulation from the whole is falling out and into my unit. I am very disappointed.

Tanner J.  |  Online Move In 
Rating:
5.0

Very Clean and professional Andy even sanitizes the parking lot and wipes down the lights poles !

JIM L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Patrice T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris T.  |  First Impressions 
Rating:
5.0

Very friendly and helpful

linda g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dixie B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Duane W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Megan M.  |  Overall Experience 
Rating:
5.0

Andrew was more than accommodating the sweet smell of the storage facility was very appetizing and delightful.

JIM L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nicolas H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bryan P.  |  Overall Experience 
Rating:
5.0

Helpful and convenient. The secure gate was easy to use.

Dan S.  |  Overall Experience 
Rating:
5.0

None

Mary Agnes T.  |  Overall Experience 
Rating:
5.0

Very clean inside storage and could unload the truck partially indoors under cover. The service provided by General Manager Cody was exceptional. Best storage experience ever

Mark W.  |  First Impressions 
Rating:
5.0

Very friendly and courteous. Cody answered all my questions and was very helpful. I like the selection of boxes and the easy access to the storage unit.

Dan S.  |  First Impressions 
Rating:
5.0

Staff was slightly disconnected from a solid routine.

JENNIFER B.  |  Overall Experience 
Rating:
4.0

I used the trailer storage area, it was convenient and secure.

William B.  |  Overall Experience 
Rating:
5.0

Quick and efficient!! Friendly staff

Charles B.  |  Overall Experience 
Rating:
4.0

Lady was helpful and knew what she was doing

JANET H.  |  First Impressions 
Rating:
5.0

Thank you.

Helen R.  |  Overall Experience 
Rating:
4.0

I would recommend your facility to anyone looking for a storage unit. It was clean and pricing is good.

VICKI J.  |  Overall Experience 
Rating:
5.0

The guys there were awesome and helped me out right away when I needed a bigger unit

John J.  |  First Impressions 
Rating:
5.0

I would very much recommend this storage location. It was well lit and clean. The staff was very nice.

MONICA S.  |  Overall Experience 
Rating:
5.0

Staff was very helpful would recommend to others

Dylan K.  |  Overall Experience 
Rating:
5.0

outside well maintained. staff helpful when needed.

SUZANNE S.  |  Overall Experience 
Rating:
5.0

Moved back to WNY and Uhaul was huge help from all the truck rentals to storage unit was great experience. I have nothing but positive experience!

John R.  |  Overall Experience 
Rating:
5.0

Able to meet our need. Affordable!!

Philip H.  |  Reservation 
Rating:
5.0

Convenient

JOSEPH V.  |  Overall Experience 
Rating:
5.0

excellent facility- staff is very friendly and help

Andrzej R.  |  Overall Experience 
Rating:
1.0

I was moving stuff out of my unit walking back and forth and my television and and two boxes of dvd’s We’re stolen as well as my Apple TV device. There was water damage to many of my items

CHRISTIAN D.  |  Overall Experience 
Rating:
1.0

4x13x8 unit. That means 8 foot high for a full 13 feet......wrong. About 6 feet into the unit, the ceiling starts sloping all the way to the floor. Holes in the wall also.

Todd A.  |  Overall Experience 
Rating:
1.0

The store manager is rude! The storage unit was filthy, my belongings in the unit got destroyed due to an animal that got in the unit and they did not care.

STEPHANIE R.  |  Overall Experience 
Rating:
2.0

I was quoted one price and paid another. The gate kept locking me out. Wasn't a good experience. I'll go someplace else for my storage needs next time.

Charlie M.  |  Overall Experience 
No reviews have been submitted for this location.

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