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JACQUELINE B | Overall ExperienceSelf Storage Units in West Seneca, NY, 14224
U-Haul Storage of Orchard Park Rd
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U-Haul Moving & Storage of Orchard Park Rd
3120 Orchard Park Rd, West Seneca, NY 14224 View Available Units0.9 miles from this location -
U-Haul Moving & Storage of West Seneca
2970 Transit Rd, West Seneca, NY 14224 View Available Units4.1 miles from this location -
U-Haul Moving & Storage of Cheektowaga
565 Ludwig Ave, Cheektowaga, NY 14227 View Available Units6.2 miles from this location -
U-Haul Moving & Storage at Larkin District
665 Perry St, Buffalo, NY 14210 View Available Units6.2 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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PAUL F | Overall ExperienceThe only problem I ever had was the day I came in to close my monthly storage unit account and was met with two rude guys , neither of which wanted or knew how to close someone’s storage unit account . The manager came in finally and was very helpful.
Pamela F | Overall ExperienceDominic was very helpful and excellent at customer service. I had never rented a storage unit and ge made it easy and it was easy to get to.
nancy s | First ImpressionsLooks like you all out changing water lines per lines in this facility and my belongings ended up getting wet without anyone from the facility reaching out to advise customer to look to make sure our belongings weren’t taking on water
Catherine S | Overall ExperienceGreat rates
Kevin W | First ImpressionsThe gentlemen I met and worked with were outstanding gentlemen. Very helpful and kind.
Pamela F | First ImpressionsI needed a place to store my 25 foot boat and trailer for 1 month and this met my need perfectly.
David P | Overall Experience100% would rent there again when need arises! Everything and everyone was wonderful
Madonna R | Overall ExperienceI went into the storage unit and accessed my original unit D22. It was contracted as a 4x13x8. I was not informed nor do I see on my contract that it wasn't a full unit. The rep on the phone even informed me the ceiling was 8ft high. I opened the door, and just a few feet in the ceiling slopes sharply and meets the floor in the back cutting off a significant part of the unit to store. I called the office and no answer after I went in the unit. I drove and Nevaeh was delightful and helped me get into another unit. But they didn't have a 4x13x8. They had a next size up, she wasn't able to help me with cost for my inconvenience but when she called her boss, all they said was no. They didn't talk to me or apologize. It wasn't discussed with me. When I booked it it wasn't disclosed to me nor can I find it in my paperwork at the description of the unit being less than the dimensions promised. I called corporate and they couldn't get through to the store. I'm awaiting for a call from the store manager. I have yet to hear from them. At this time until this is resolved I'm not recommending them for storage. I'm very frustrated though Nevaeh was amazing and did everything she could, and David was great with corporate, the store manager's handling was poor and upsetting. I have pictures of the unit upon entry. It's ridiculous to charge for a unit that small.
Heather C | First ImpressionsVery accommodating, great location. Area was well lit and secure..
LANCE C | Overall ExperienceThe sliding lock is impossible for me a 74 YO woman to open by myself. I tried WD40 and I hope it helps.
Linda T | First ImpressionsConvenient clean and spacious.
DOROTHEA K | Overall ExperienceThank you for letting us use your facility while we needed it
Elizabeth G | Overall ExperienceMisspelled my emergency contact info and address but super nice
KAREN F | First ImpressionsI wish people who rented from uhaul knew how to read numbers. You are assigned a spot and that spot is yours not wherever you please a few times people were on my spot and had to call management to fix and they were good to make it right
CINDY G | Overall Experience