Customer Reviews for U-Haul Storage of Pascagoula

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Pascagoula

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Kenya H. on

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Charles P. on

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Elizabeth D. on

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Kerri F. on

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Ashley, Amanda, and Jeff were all helpful and accommodating. The install was fast and professional.

Braighane F. on

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Kelvin S. on

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Thank you so much for helping to make an already difficult situation (moving). Much easier! You guys are great ??

David K. on

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Alice C. on

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Larry S. on

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Nakia N. on

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sharon L. on

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Awesome customer service with a smile!

Jessica G. on

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My initial experience was the worst I’ve ever had as a customer with ANY company. While the Pascagoula location was professional, my experience overall was horrible! There are still refunds and discounts that I have yet to receive. Based on my last experience, I wouldn’t recommend anyone use the services.

James M. on

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Michael L. on

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David H. on

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I was sent to 3 locations prior to being sent to this location (an hour away from where I live) to pick up the rental trailer. 2 of the locations I was sent to were closed and the other didn’t have the trailer I needed. I drove around for half a day. This increased my fuel expense and was very frustrating.

Enrico J. on

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Nothing. I had a great experience

William B. on

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Nothing

Leslie H. on

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Mary E H. on

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Jeffery S. on

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lashannon M. on

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Idris A. on

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Mary H. on

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Was a pleasant experience and friendly service.

Roxana R. on

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Brian M. on

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A little more attention to customer service. The representative was robotic and not very informative.

Amber P. on

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barry M. on

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staff very pleasant and helpful.

Angela B. on

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Brandon L. on

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Rented a large truck for 4 days, as well as the largest outside storage unit. When I came into the store to pay for the storage unit, I literally stood in line for 45 minutes. Only 1 person was there- upon asking him why he was by himself, he explained that only one person was always there. Also, while in line he did 2 returns, allowing the returns to go in-front of the three customers already in line. The truck was not cleaned on the inside- but I took the liberty to vacuum and dust in off before I returned it. All in all, I will not be renting a truck from UHaul anymore, the overall cost was around $550.

Jose R. on

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James K. on

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Joseph M. on

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Yu W. on

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Kenya H. on

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Everything was excellent!! No improvements needed according to my knowledge and experiences!!

michael S. on

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Great service rep... Wonderful attitude extremely helpful and went out of her way to go the extra mile...

Allen F. on

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SHERMAN M. on

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I could not get a phone call from the manager about the items that were ruined by a leak in the unit or getting a pro rated refund for the 3 weeks left in the month. Sherman Miller 228-217-2252

Larry R. on

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Very helpful.

BRIDGET D. on

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Very helpful staff!

Rand B. on

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The rental process is very slow

John T. on

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:)

John G. on

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I called you number and talked to people in different places but no one would transfer me to the storage facility that had my pods you lost my pods by putting the wrong number on the invoice

John G. on

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The manager and team in Pascagoula was fantastic the rest of your team more training training there was no communication between them your system is as bad as your telephone assistance helping me

John G. on

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This store was fantastic the rest of your u- haul iPod assistance over the phone needs retrained. They knew nothing about my situation. There was no communication between your people Can’t finish

Jean P. on

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Staff was friendly and helpful. A very secure place for storage. I recommend it for storage.

Gerald J. on

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great job

Erika G. on

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Whole lot of inconsistency ...

Bart S. on

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Staff was always very friendly and helpful!! Will definitely recommend to friends and use again if ever needed.