Customer Reviews for U-Haul Storage of Riverside

Rating:

5.0

Only poor experience I had was that there was no outside lighting at the facility making it very hard to find and made me uneasy for my safety with the lack of lighting once it got darker outside

Rating:

2.0

We did not move into Uhaul. We have had our unit for 11 years. It was a private facility. The transition to UHaul has been a nightmare. I cannot even pay at the site of my unit. I can only pay at another local UHaul site. I cannot even pay on-line. I lost 2 days grace. I needed to pay over the phone due to the impending weather.

Rating:

3.0

No workers at the storage place i went to

Rating:

4.0

The online registration was great until it gave me a unit number that did not exist. Luckily the facility was still open and it was able to be fixed.

Rating:

2.0

I had to go in to the office twice, and call twice as well, in order to actually get the location to acknowledge that I had moved my possessions out and that I was not going to pay for another month. It shouldn't be that difficult to bring our business to a close for a simple rental of a storage unit.

Rating:

3.0

The credit card system needs updating.

Rating:

5.0

Staff very knowledgeable, helpful, and friendly. This made my move from CA to OH led stressful. Thanks to all for everything you do!

Rating:

3.0

Key pad for entry hard to spot at first arrival.

Rating:

4.0

Cruise control would have been a less strenuous experience. My back and hips were sore for days especially because the seat couldn’t go back far enough to extend my legs. And I’m only 5’10”, I pity anyone taller.