Very well organized office and friendly treatment to customers and prices are good and competitive. I will use it in the future and recommend it to others. God bless this business and the families running it.
FAEZ ACustomer Reviews for U-Haul Storage of Sea Tac
20024 International Blvd
Seatac,
WA
98188
(ADA parking only available to customers)
(ADA parking only available to customers)
Services at this Location:
Contact Us
20024 International BlvdSeatac, WA 98188
(ADA parking only available to customers)
Services at this Location:
Office Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 12/24/2025: 7:00 am - 3:00 pm
- 12/25/2025: Closed
- 1/1/2026: 9:00 am - 7:00 pm
- Free towing inspection
- Propane pay at pump
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 3.0
Provide day parking while using a truck
GARY G- Rating:
- 5.0
Excellent service from Michael and Thomas. Highly recommend them.
Michael T- Rating:
- 5.0
Customer did not leave a comment.
KIWON L- Rating:
- 5.0
Customer did not leave a comment.
MARSIAL Q- Rating:
- 5.0
There where some issues picking I Up the equipment but the guy working there pushed thru it and made it happen
JOSHUA M- Rating:
- 3.0
Seems like the workers in the store could be somewhat friendlier to customers, especially when customers are practically doing their jobs for them with the mobile checkins and what not.
Corey c- Rating:
- 5.0
Customer did not leave a comment.
LUIS R- Rating:
- 4.0
Hey all the pictures I have did not get submitted but I gave them of all 4 sides inside and out of the cabin and the back box moving portioon. No damage occured at all and the truck is clean 1/2 tank of gas so you can rent it out! Have a good one!
ERIC S- Rating:
- 4.0
Good
MARQUIS B- Rating:
- 1.0
I had indicated on my order form that I would be returning the U-Haul to the Puyallup U-Haul location at 930pm on Friday 12/5/2025, and I did just that, I returned the U-Haul at 930pm on Friday 12/5/2025 at the U-Haul on Main st in Puyallup, but then I saw that they are trying to say I returned it on Saturday 12/6/2025 at 2:15pm which is a lie and they are trying to charge me 200$. I am not paying that.
Zoanne M- Rating:
- 4.0
Customer did not leave a comment.
shawna L- Rating:
- 3.0
Excessive fuel charges and after hours charge is dumb, I just dropped the keys, no effort on the location was needed.
MICHAEL G- Rating:
- 5.0
Customer did not leave a comment.
KRISHNAN V- Rating:
- 5.0
Customer did not leave a comment.
CHU-CHIEH L- Rating:
- 2.0
Make sure the final payment is accurate uhaul tried to charge more than the bill should of been tried to charge me for 3 days and used the van for 2
Scott L- Rating:
- 5.0
Easy check in and out.
SEAN D- Rating:
- 4.0
The employee at the office was helpful but uhaul policy was bad
Thu N- Rating:
- 5.0
Customer did not leave a comment.
BENEDICT D- Rating:
- 5.0
Thank
MAHMOOD S- Rating:
- 2.0
There was dried dog shit in the trailer when I opened it.
STEVEN G- Rating:
- 5.0
Customer did not leave a comment.
Glenn S- Rating:
- 5.0
The truck did leak water in the storms of Friday. Some of our things got wet- hopefully not permanently damaged
STEPHEN Z- Rating:
- 5.0
Customer did not leave a comment.
GEORGE F- Rating:
- 5.0
Customer did not leave a comment.
Carsten T- Rating:
- 5.0
Customer did not leave a comment.
TONY L- Rating:
- 5.0
Customer did not leave a comment.
Severiano S- Rating:
- 4.0
On busy Saturdays it would be nice to have more than one person working. Long line of people ahead of me.
MOLLIE H- Rating:
- 5.0
Nothing
DENNIS H- Rating:
- 3.0
I am throughly disappointed with UHaul. I put in my address and put in my new address and it gave me a recommend number of miles. They charged me for going over 57 miles. I didn’t go anywhere except the standard route of getting between Las Vegas and Seattle. After picking up the truck, I drove to my house, packed and drove to my new apartment making stops for food and gas like a normal person and dropped it off early to be fined for using extra miles. This is a rip off.
JAMES R- Rating:
- 4.0
Parking is a concern. Needs to be a larger lot.
SHARON L- Rating:
- 5.0
Customer did not leave a comment.
John A- Rating:
- 5.0
Customer did not leave a comment.
SERIK T- Rating:
- 5.0
The gentleman that helped take care of the service was expert. He was very nice, efficient, and communicated throughout the process.
DANE K- Rating:
- 5.0
Customer did not leave a comment.
Kathleen G- Rating:
- 4.0
Customer did not leave a comment.
ROD B- Rating:
- 1.0
You need to improve your customer service I will never comeback again this location.
ASHNAFI G- Rating:
- 5.0
Customer did not leave a comment.
REYSON A- Rating:
- 5.0
Customer did not leave a comment.
Michael D- Rating:
- 4.0
Please put cruise control in all of your equipment. ITS FREAKING 2025!!!!!
HAYDEN J- Rating:
- 5.0
Customer did not leave a comment.
MICHAEL S- Rating:
- 5.0
The person that gave us service was polite and friendly
MOHAMMEDAMAN A- Rating:
- 1.0
The check in process was the biggest headache (you guys called my employer at 10:45pm), the fuel tank was half full, there was a plastic piece by the windshield that rattled the entire drive, the driver door didnt close with a seal that kept air out (constant whistling), ran out of gas in Utah and the uhaul representative was not only unhelpful but followed up by telling me that the $100 insurance is paid for covers 3 gallons of gas but not the cost of the tow truck to drop it off to me. What a joke! Oh also I had scheduled the pick up time for 930pm and uhaul scheduled my return at 1:15pm; this took me 4 calls to rectify and that person I spoke with was actually helpful and professional. DO BETTER!!!! Penske will definitely be the company I use next time unless Uhaul is able to make this right.
Marco R- Rating:
- 3.0
Customer did not leave a comment.
JOSEPH S- Rating:
- 5.0
Customer did not leave a comment.
BERNARD L- Rating:
- 2.0
Same as above!
Heidi M- Rating:
- 1.0
Only one person on shift and long wait line just for a return, and still didn’t get helped so just did the online on my own and left.
DAVID H- Rating:
- 5.0
This store is the best and I've been to a lot of U-Haul stores
KERRY O- Rating:
- 5.0
Customer did not leave a comment.
RODNEY O- Rating:
- 5.0
Customer did not leave a comment.
DENICE B- Rating:
- 3.0
U haul was getting stuck in gear and was barely moving. Sounded horrible drove horrible. Oil light came on then went off again.
STEPHANIE M- Rating:
- 5.0
Customer did not leave a comment.
William G- Rating:
- 5.0
Customer did not leave a comment.
ADAM A- Rating:
- 5.0
Always a good experience, the staff at this uhaul are always profession, informative and helpful. Need I say more...great place to do business. I will go back for sure. Thanks again and a nice pleasant experience. JF
JOHN F- Rating:
- 5.0
Customer did not leave a comment.
KOHLSE S- Rating:
- 5.0
nothing
PAUL R- Rating:
- 5.0
Customer did not leave a comment.
EVAN P- Rating:
- 5.0
Saludos fue un placer para mi! Siempre me atendieron con excelencia
VICTOR A- Rating:
- 2.0
They gave me a 26’ truck that had broken AC and did not take any accountability when I informed them.
STEVE N- Rating:
- 3.0
I reserved a truck in a specific location for a reason. The day before pickup I was told U-haul had changed my pickup location— 80 miles further away. Will NOT be using U-haul in the future.
CORINNE C- Rating:
- 4.0
Customer did not leave a comment.
Kali H- Rating:
- 5.0
Both employees who helped me were positively outstanding. They made the drop off of the trailer and truck a pleasant ending to my 1st move to SeaTac, after I was exhaused from a couple of long days of packing, unloading, and driving the big truck and trailer to SeaTac.
GAYLE D- Rating:
- 5.0
Customer did not leave a comment.
BRYCE N- Rating:
- 5.0
Customer did not leave a comment.
DAVID M- Rating:
- 3.0
Be more personable and thank the customer for their business.
WILLIAM B- Rating:
- 3.0
Be a little more personable and thank the customer for their business.
WILLIAM B- Rating:
- 5.0
Customer did not leave a comment.
Delaney M- Rating:
- 5.0
Customer did not leave a comment.
MARY S- Rating:
- 1.0
The customer service here was terrible. The first van they gave me smelled like cigarettes so I asked for a new one. When figuring out which one they were going to give me I asked where to park. They told me no parking on site and offered no suggestion as to where to park. I finally got a new van that had so many dead bugs on the windscreen you could hardly see out. They all seemed clueless and bothered that I was there.
AMANDA B- Rating:
- 5.0
After booking a truck online to assist in our move, the check out was quick and simple, as was the check in. We will need another truck when our second Pod arrives, and will use the same U Haul outlet. Thanks!!
FRASER C- Rating:
- 5.0
Fantastic experience. I was able to catch an easy ride from SeaTac to UHaul and pick up my rental as scheduled. Great staff and vehicle. Used the rental truck to complete work at my daughter's house, then the easy return helped me smooth my exit flight connections. 10/10!
Ted D- Rating:
- 5.0
Customer did not leave a comment.
SIGIFREDO Q- Rating:
- 4.0
Customer service was quick and fast I enjoyed that very much, that's the only thing I would say is make sure the windshield of the U-Haul is clean, other than that I had a great experience, thank you
DAVID B- Rating:
- 5.0
Nothing, it was quick pick up no hassle
JANET G- Rating:
- 5.0
Customer did not leave a comment.
ANTHONY E- Rating:
- 5.0
Customer did not leave a comment.
TERESA O- Rating:
- 5.0
Customer did not leave a comment.
MOHAMMAD M- Rating:
- 5.0
The process and service was excellent. Thank you!
ERIC A- Rating:
- 1.0
Get better employees working in the store, the representative on the phone was fantastic.
ALEX L- Rating:
- 4.0
Customer did not leave a comment.
VINITH K- Rating:
- 2.0
Customer did not leave a comment.
GERARDO P- Rating:
- 5.0
Great customer service and the person who checked me in and out was very professional.
GILBERT R- Rating:
- 5.0
Super friendly guy (Thomas C) when I picked up the trailer, very helpful and made sure everything was good for me. Checked lights and attachment and everything else and was all set to go. This was definitely above average for U-haul. Unfortunately though, I realized after I drove the trailer away and was in another state that the chains for securing the vehicle in the event of ratchet strap failure were either missing entirely on the front and broken on the back. The tie point on the front was there but no chains. The back had some links but was missing critical components to actually secure the vehicle in case the ratchet straps failed. Was not a complete issue and did not affect the experience but would be nice to have working safety features on the trailer.
Daniel L- Rating:
- 5.0
Customer did not leave a comment.
JAMES C- Rating:
- 5.0
Customer did not leave a comment.
Kim S- Rating:
- 5.0
No improvements They performed above par with excellent attitudes and service minded commitments
MILES V- Rating:
- 2.0
Windshield still had bugs from earlier trip. Half eaten tacos behind seat. Would not have reviewed but I was charged a 25 dollar cleaning fee when I returned it vacuumed out.
GREGORY T- Rating:
- 5.0
The team are always on top of job and friendly as well.
AARON B- Rating:
- 5.0
Customer did not leave a comment.
ERIC D- Rating:
- 5.0
Customer did not leave a comment.
Kristi N | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Alex B- Rating:
- 3.0
Need. More staff on hand. Only one person working. Wait time to long. Both on pickup and return. Also could not get propane as the new person working was not certified to sell propane.
WILLIAM G- Rating:
- 2.0
Customer did not leave a comment.
JAN W- Rating:
- 4.0
The person that helped me while picking up was polite and professional...as was the person who helped me when dropping off.
BRADLEY B- Rating:
- 1.0
The drop location was terrible!! Guy was an ass hole about how busy he was and how he didn’t want this truck back yet, then he charged me $38 when I filled the tank $65 before I brought it back and the gas pump clicked off so I figured it was 100%. FUCK YOU U-HAUL. I will never rent from you again.
Tanner T- Rating:
- 5.0
Nothing ! Excellent 👍.
RUBEN C- Rating:
- 4.0
Customer did not leave a comment.
ELIJAH F- Rating:
- 5.0
Customer did not leave a comment.
ANGELA H- Rating:
- 4.0
They met my need to help move people
MILES V- Rating:
- 5.0
Manager Keanon went out of his way to help me out! I was from out of town and he answered a ton of questions about Seattle and helped me to figure a few things out I needed help with. Thank You!! I will definitely be back and will refer you guys!!
Kristopher S- Rating:
- 5.0
Very convenient for anyone who might benefit by a commuter train station just steps away and airport one stop away.
Edgar C- Rating:
- 5.0
Customer did not leave a comment.
Gloria P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tuyetnhung N | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
JIN H | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
JIN H | First Impressions- Rating:
- 5.0
Staff was always friendly. I never had any problems. Convenience location. Price of storage reasonably.
romona s | Overall Experience- Rating:
- 5.0
good value
Mark A | Overall Experience- Rating:
- 1.0
This location is busy and only the manager was available. She even admitted she needed to hire more people to every customer in the store at that moment. Then, the manager was going to charge us the first months rent in which I told her we would be getting one month free because that's what it reservation was supposed to include. Customer service even told my husband that this location has a unit available and the first month would be free. She then tells me, "I don't participate in that. Because I'm so small here, I don't participate in that." I went back to the car to tell my husband who was watching our 5 month old who was sleeping. He goes in to talk to her and began to tell her that we were told we would get one month free of storage and that her sign in the front even says one month free rent. The manager says that she has to put that on her sign which is FALSE ADVERTISING! Then the manager finally asked if we had a certificate. My husband grabs the certificate from the car and then the manager says we can get one month free. It is my fault I wasn't prepared with the certificate but also the manager could've asked me and I would've remembered and got it myself. Horrible experience.
Kendra J | First Impressions- Rating:
- 5.0
Its was good cutomer service
EPHRAM E | First Impressions- Rating:
- 5.0
Your employee was excellent
Mark A | First Impressions- Rating:
- 5.0
Quick service. Clean facility
jeff s | First ImpressionsAdditional Services at this Location
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