Staff, Michael excellent service
Jamal HCustomer Reviews for U-Haul Storage of Sea Tac
20024 International Blvd
Seatac,
WA
98188
(ADA parking only available to customers)
(ADA parking only available to customers)
Services at this Location:
Contact Us
20024 International BlvdSeatac, WA 98188
(ADA parking only available to customers)
Services at this Location:
Office Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Michael help us out with our truck rental and took care of us with everything we needed a pleasure doing business with. Will definitely use this location again.
Justin W- Rating:
- 5.0
Customer did not leave a comment.
Michael H- Rating:
- 3.0
There is super quick turn around on trucks so I don't feel like there is any time for real maintenance
Donald D- Rating:
- 5.0
Easy experience from start to finish. Staff was very helpful and courteous.
Leslie P- Rating:
- 3.0
Customer did not leave a comment.
MACIRA T- Rating:
- 3.0
Needs more staff.
Marcus H- Rating:
- 5.0
Customer did not leave a comment.
DEREJE G- Rating:
- 4.0
The gentleman working alone on a Sunday afternoon was especially helpful- good staffing/service makes all the difference!
Justin K- Rating:
- 5.0
Customer did not leave a comment.
junior j- Rating:
- 5.0
Rinse cab of vehicle. Smelled a little. Always great fast service.
Deena D- Rating:
- 5.0
Super helpful and attentive customer service team here! Thank you for making a stressful move smoother and easier.
Rachel S- Rating:
- 5.0
Customer did not leave a comment.
CARLIN I- Rating:
- 5.0
Great customer service equipment was great
Neggassi G- Rating:
- 5.0
Customer did not leave a comment.
wegayehu H- Rating:
- 3.0
I don’t believe I received the vehicle with a truly full tank, despite what the gauge indicated. As a result, I ended up paying for more fuel than I actually used. I would appreciate better accuracy in fuel level checks to ensure customers are not overcharged. Overall experience was good, but the fuel level issue should be improved.
PONGSATHORN P- Rating:
- 4.0
Thomas was great to assist me with my last minute rental. Here's my problem, very little or no parking at facility. I had to park at the light rail garage. There was space that was not be used by vans, where I could have parked. The attendant was not helpful, at all.
raymond c- Rating:
- 5.0
Customer did not leave a comment.
munish t- Rating:
- 5.0
Customer did not leave a comment.
NATHAN C- Rating:
- 5.0
Customer did not leave a comment.
Michael D- Rating:
- 3.0
The entire cab smelled strongly of cigarette smoke. Overall the vehicle was clean but the stench was too much and it needs to be properly cleaned before being rented to more families.
SAVANNAH B- Rating:
- 5.0
It was easy to get questions answered once I got to a real live person. He answered all questions fully, was helpful at explaining the whole process, and at pick-up. The vehicle was clean, in good shape, and easy to return.
Jeanne F- Rating:
- 5.0
Quick, efficient and friendly staff. Great with questions.
Audrey K- Rating:
- 5.0
Customer did not leave a comment.
Colin R- Rating:
- 5.0
Customer did not leave a comment.
Michael H- Rating:
- 5.0
Customer did not leave a comment.
JESUS G- Rating:
- 5.0
Also had a good experience dropping off the truck
Noam T- Rating:
- 5.0
Customer did not leave a comment.
RICARDO B- Rating:
- 5.0
Customer did not leave a comment.
Michael H- Rating:
- 5.0
Michael was very helpful. Explained clearly to me what the process was. It was quick and easy
Briana M- Rating:
- 1.0
The online app was very difficult to use and would not let me process. I had to call and they had to reset it. I did Not get my dolly. I had to call again. They refunded me but nope I had to lift everything myself. The fuel was less than half. This is Ridiculous! There were Several things broken on the truck: - the mirrors wouldn't move to adjust - the arm rest was missing on the driver seat - the latch was broken on the back storage door - the driver front tire was worn I have pictures of all of these. This was a Terrible experience with Uhual and I would like to be reimbursed partial payment please.
Melissa A- Rating:
- 5.0
Only think amiss was little to no washer fluid
Michael S- Rating:
- 5.0
Keep going, everything is going well!
Fredner J- Rating:
- 3.0
The truck I got felt like us was going to fall apart! Very scary.
Gabriela S- Rating:
- 5.0
The Staff at SeaTac Location is Friendly and Excellent Customer Service.
AINASHE A- Rating:
- 5.0
Customer did not leave a comment.
Michael H- Rating:
- 5.0
Customer did not leave a comment.
Carlos R- Rating:
- 5.0
Customer did not leave a comment.
JOHN T- Rating:
- 4.0
Understaffed
John G- Rating:
- 5.0
Very well run. The staff is friendly and very efficient. The location is well organized and clean inside and out. We are U-Haul fans, and this is the best run U-Haul I have been to. Highly recommend. Note: like virtually every U-Hail, they don’t offer parking for your personal vehicle, so plan ahead. Google Maps street view is very helpful.
Krista R- Rating:
- 5.0
As long as you have Jonathan you are golden! He is fabulous!
Karrie H- Rating:
- 5.0
Customer did not leave a comment.
GENESIS V- Rating:
- 5.0
Customer did not leave a comment.
Bradley R- Rating:
- 5.0
Customer did not leave a comment.
DUANE M- Rating:
- 5.0
Customer did not leave a comment.
Paul S- Rating:
- 5.0
Customer service was amazing. Thank you U-Haul
Bret K- Rating:
- 5.0
Customer did not leave a comment.
HEIDI M- Rating:
- 5.0
It was quick and easy. I’ll keep using this location
TERENCE B- Rating:
- 5.0
Everything is good
LU Y- Rating:
- 5.0
Excellent service as always
JULIE C- Rating:
- 5.0
Customer did not leave a comment.
RICHARD R- Rating:
- 5.0
Customer did not leave a comment.
RICHARD R- Rating:
- 5.0
Customer did not leave a comment.
MARTIN B- Rating:
- 5.0
Customer Service was excellent, Everything was so easy and straight forward, really enjoyed picking up and dropping off at this location.
Amelia A- Rating:
- 5.0
Customer did not leave a comment.
JOSEPH O- Rating:
- 1.0
Customer did not leave a comment.
Anitra G- Rating:
- 5.0
Thomas was wonderful! Extremely helpful and friendly - really saved our day.
LILITH P- Rating:
- 3.0
Customer did not leave a comment.
LENNETH R- Rating:
- 5.0
Customer did not leave a comment.
MAY F- Rating:
- 5.0
Customer did not leave a comment.
Shannon S- Rating:
- 3.0
Only one employee working so wait was long for drop off as there was about a 4 person line. Employee was quick and courteous. management needs to staff business adequately.
ANDREW O- Rating:
- 5.0
Truck smelled like cigarettes. It was no fault of the staff, but it was annoying.
NATHANIEL G- Rating:
- 5.0
Customer did not leave a comment.
YVONNE F- Rating:
- 5.0
Nothing to improve. 3rd time, in 3 months, renting from this location and Michael has made it a very pleasant and efficient experience.
Christine S- Rating:
- 5.0
Customer did not leave a comment.
mary d- Rating:
- 5.0
Customer did not leave a comment.
MICHAEL P- Rating:
- 5.0
Customer did not leave a comment.
James H- Rating:
- 5.0
Great Customer Service, Friendly stuff. Thank you 😊
Anna E- Rating:
- 5.0
Check-in quick and checked-out quick. Everything went smoothly.
PRANIL B- Rating:
- 5.0
Completely happy and satisfied with the equipment and service at this UHaul location. Mike and Thomas were attentive, friendly and professional. Highly recommend doing business with this team!
DAWN J- Rating:
- 4.0
Customer did not leave a comment.
JAMES C- Rating:
- 4.0
Customer did not leave a comment.
KIRSTEN P- Rating:
- 5.0
Customer did not leave a comment.
JIYE Z- Rating:
- 2.0
During peak times on a Saturday there was only one person staffing the desk at check-out and check-in, which led to very long lines. Also, the computer system was incredibly slow. Lastly, I was told parking on site was not available so I had to move my car to a public transit lot and walk a quarter mile. All of this was unacceptable. I will not use this location again and will certainly not recommend it to anyone.
Kevin P- Rating:
- 5.0
Customer did not leave a comment.
Bashir K- Rating:
- 5.0
Customer did not leave a comment.
ZAYDA F- Rating:
- 3.0
Customer did not leave a comment.
YUSSIF A- Rating:
- 3.0
Unfortunately the truck we got had issues as we got traveling down the highway to California. Check engine light, abs light, traction control, hill assist, no cruise control..... it made for a very long uncomfortable drive home.
Kevin D- Rating:
- 5.0
Customer did not leave a comment.
SUSAN D- Rating:
- 5.0
Customer did not leave a comment.
jianhua l- Rating:
- 4.0
Check in online. Takes forever in person. The system seems to be down all the time. The app takes forever at times also. When you can check in with the app it is much quicker.
Reynaldo V- Rating:
- 4.0
He was efficient and on top of his job.. Well done!
RICHARD L- Rating:
- 4.0
Customer did not leave a comment.
PAM D- Rating:
- 2.0
I ordered a smaller truck. Was told that they could not accommodate my size truck needed and have me one of the worst box trucks I have ever used. Way to big for what I needed 5mpg spent double on gas and was given a limited amount of miles to drive compared to the distance needed to go. Which is a hustle when charging $1 per mile. Overall, extremely frustrating paid way more money than I was expecting. Not convenient at all.
CHRISTOPHER C- Rating:
- 5.0
Customer did not leave a comment.
DEFERSHA T- Rating:
- 4.0
near angle lake light rail station.
TERRAY G- Rating:
- 4.0
Customer did not leave a comment.
TERRY P- Rating:
- 5.0
Micheal was so helpful. He made drop off easy.
TROY H- Rating:
- 5.0
Customer did not leave a comment.
MOLLY C- Rating:
- 5.0
Customer did not leave a comment.
JOSEPH O- Rating:
- 3.0
Everything went according to plan. Rep was courteous and knowledgeable.
DAVID H- Rating:
- 5.0
Customer did not leave a comment.
Caitlin Y- Rating:
- 5.0
Thank you for the truck. Once again you guys came through. Thank you, Ryan
RYAN R- Rating:
- 3.0
Na
BELISE J- Rating:
- 5.0
I was bounced between three different locations. Each time when I was within 5 minutes of the location. It hen it would be 20 minutes to the next location. Very inconvenient and extremely frustrating! Also, received no call from u-haul the day prior. Customer services is lacking!!
GREGORY L- Rating:
- 5.0
Very well organized office and friendly treatment to customers and prices are good and competitive. I will use it in the future and recommend it to others. God bless this business and the families running it.
FAEZ A- Rating:
- 3.0
Provide day parking while using a truck
GARY G- Rating:
- 5.0
Excellent service from Michael and Thomas. Highly recommend them.
Michael T- Rating:
- 5.0
Customer did not leave a comment.
KIWON L- Rating:
- 5.0
Customer did not leave a comment.
MARSIAL Q- Rating:
- 5.0
Customer did not leave a comment.
Kristi N | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Gloria P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tuyetnhung N | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
JIN H | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
JIN H | First Impressions- Rating:
- 5.0
Staff was always friendly. I never had any problems. Convenience location. Price of storage reasonably.
romona s | Overall Experience- Rating:
- 5.0
good value
Mark A | Overall Experience- Rating:
- 1.0
This location is busy and only the manager was available. She even admitted she needed to hire more people to every customer in the store at that moment. Then, the manager was going to charge us the first months rent in which I told her we would be getting one month free because that's what it reservation was supposed to include. Customer service even told my husband that this location has a unit available and the first month would be free. She then tells me, "I don't participate in that. Because I'm so small here, I don't participate in that." I went back to the car to tell my husband who was watching our 5 month old who was sleeping. He goes in to talk to her and began to tell her that we were told we would get one month free of storage and that her sign in the front even says one month free rent. The manager says that she has to put that on her sign which is FALSE ADVERTISING! Then the manager finally asked if we had a certificate. My husband grabs the certificate from the car and then the manager says we can get one month free. It is my fault I wasn't prepared with the certificate but also the manager could've asked me and I would've remembered and got it myself. Horrible experience.
Kendra J | First Impressions- Rating:
- 5.0
Its was good cutomer service
EPHRAM E | First Impressions- Rating:
- 5.0
Your employee was excellent
Mark A | First Impressions- Rating:
- 5.0
Quick service. Clean facility
jeff s | First ImpressionsAdditional Services at this Location
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