Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was Awesome and quite efficient
I really appreciated the office and customer service reps for being so accommodating
The front desk she was really helpful she answered all my questions she was great service for sure I'll be going back in the future for my next storage
Great!!!
Nobody to let us in, codes or remote didn’t work. Very narrow turns, and entrance/exit is poorly located. The people at the truck rental facility were very helpful.
Thank you
First time I went to the units first trying to get information there, no one was there. So I call the number on the window. Then it went smooth.
Your customer service was great very respectful I would recommend you to my contacts
Tried to move out before being charged an unnecessary month but the manager was not on duty during business hours on three different occasions. Also people are clearly living in the storage units.
Jose the manager was great he helped out in the morning then John the other manager was very helpful and great too change my storage out when I found out the first one was the wrong size
The manager Jose was professional and explained every questioned I asked.
Thank you guys so much
They were all friendly and kind , I would rent a storage unit there again .
Awesome customer service!
Employee that helped me did not know the software, was unable to input information for 30 minutes AFTER me giving the info to her THREE times. VERY VERY VERY VERY POOR SERVICE.
I reserved my unit online it was to small and I only received 22 dollars of my money back not a happy camper
There were a lot of homeless entering the gate when it opened. It was hard sometimes to navigate the rows(badly parked cars) and we never saw the attendant even when she was supposed to be there.
I paid in advance and i was not told at the time I first rented the unit I would not be getting the extra month I paid back if I emptied the storage early. So I did not get my money nor is it posted.
Great help from the manager of the facility. We really appreciate all the people who work at this facility. They made our move easy as it can be. Thanks!
good to go!!
Very difficult to work with and not helpful at all.
