Customer Reviews for U-Haul Storage of Waterford

23 reviews

3760 Elizabeth Lake Rd   Waterford, MI 48328

(248) 681-7791

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(248) 681-7791

3760 Elizabeth Lake Rd
Waterford, MI 48328

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great Staff friendly and helps find solutions to my needs!

MARK D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

neal p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Amanda D.  |  Online Move In 
Rating:
4.0

The electronic gate needs a lot of help half the time it was wide open and called numerous times..

ERIC B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEVIN G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard F.  |  First Impressions 
Rating:
5.0

The only snafu was our gate entry card not working when we arrived. Called Ann and got the access code and entry into facility. Evidently the program wasn't updated properly.

Paul T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KATHY R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John B.  |  Overall Experience 
Rating:
5.0

Anne was very helpful to me on more than one occasion.

BONNIE SUE C.  |  Overall Experience 
Rating:
5.0

Wonderful experience!! Zack was extremely helpful and accommodating! The staff was very friendly! Could not have asked for a better experience! We were very pleased!! Thank you!!

Kevin A.  |  Overall Experience 
Rating:
5.0

Appreciated your on going help in keeping my “stuff”safe

SHARON G.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

RONALD C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Teresa W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

basil o.  |  Overall Experience 
Rating:
3.0

There was a staff guy at the front desk he doesn’t have a customer service manner, not patient in taking the informations.

basil o.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JIM S.  |  Overall Experience 
Rating:
5.0

I would like to enter the storage area with a key pad rather than an access card sometimes I don't have the card with me and change vehicles otherwise a great experience the staff got to the point and I felt they respected my time.

MICHAEL T.  |  First Impressions 
Rating:
5.0

Staff were very helpful and friendly. I was especially pleased when they reached out to me when the UHaul billing system had issues and when I emptied my storage unit. Both times the representative was very proactive and professional.

BRIAN T.  |  Overall Experience 
Rating:
5.0

My only complaint is that I was charged $10 for a dolly I never received. I would like that money back.

TIM B.  |  First Impressions 
No reviews have been submitted for this location.

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