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BETHANY R
Customer Reviews for Ultramar Meaford
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was a leak in the roof above the cab part of the truck and some of my items were damaged. I dislike not getting a full tank of gas and returning it full as it's challenging to have it be the exactly the same amount when you return it if it is not full. I paid approx. $50 extra on gas as I returned it fuller than when I picked it up. The side mirrors did not allow me to put them at the correct angle and seem to be made for larger individuals. Women drive your trucks too! No usb charger to keep a phone charged which was challenging as I used it for directions. The individual who did the paperwork and checked me out was friendly and helpful but did not show me anything about operating the vehicle or indicate any existing damages. Overall it was an underwhelming experience trying to get the paperwork done while they were taking food phone orders and cooking burgers and fries.
Eimear DConfusing check in
Graeme D