Didn't have the truck available and had to wait for two hours to get a truck checked in to the location. Staff had to contact corporate help to manage the situation. Not very experienced and they did not provide a utility dolly that I paid for. Would not recommend.REBECCA D.
Customer Reviews for Under His Construction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ordered furniture dollies gave me hand trucks cost me at least 4 hours moving overcharged me an took 40 minutes to fixJEFFREY H.
The best part of this UHaul location was the 2 men who assisted us. They were very friendly, flexible, and responsive to our needs. We will be using them again primarily for this reason!Teresa B.
We had to wait an hour and a half to get the U-Haul then it wasn't gassed up it wasn't clean so they had to do all that it should've been ready when I got there there was a lot of traffic of people the gentleman apologize when I dropped it off but I had to wait a half hour for him they wanted me to leave the truck there and put the key in the mailbox and this is a bad area I refuse to do it and I called U-Haul and the gentleman the pastor came to get the key...Overall I rent a U-Haul every year at this time and this is the first time I Had problems like thisROSEANNE P.
This location is only open from 10:00 am to 5:00 pm on Saturday's and is closed on Sundays. It doesn't indicate that anywhere on the uhaul website. They also overcharged me.Christine J.
Customer did not leave a comment.Luis D.
Customer did not leave a comment.YOUNGMIN L.
I would highly recommend Chris and his staff! They are the epitome of amazing customer service and genuinely good folks! I can't thank them enough for all they have done for myself and my 83 year old mother! Chris and his crew are exactly what great customer service looks like you will be treated with dignity and you will be helped beyond what you can find anywhere else I highly recommend them To any and everyone I see. Thank you Chris and your wonderful crew and God bless youNancy J.
Customer did not leave a comment.LETICIA M.
Customer did not leave a comment.LUZ J.