Customer Reviews for United Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of United Self Storage

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QUENTIN B.
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Kenneth L.
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Matthew B.
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phillip M.
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Employee was great. When I got my truck battery was dead. No other truck was available. I had to take a larger truck and press for time because that was reserved. I was not offered any compensation for the rush.

Jerome M.
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Ramiro G.
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Very helpful and friendly staff! We had a great experience

Rachel W.
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SEAN F.
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Ricardo R.
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Omar R.
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michael K.
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Absolutely nothing!!

carlos O.
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Nancy was wonderful excellent customer service I would recommend this place 100%

Tomasa R.
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George P.
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Would've given highest ratings except I was charged $8 for gas even though I filled up to starting point. I only drove 12 miles. I inquired upon receiving receipt, but I haven't received response.

Kewan D.
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Customer did not leave a comment.

Reynaldo T.
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I had a pleasant experienced Overall,but the 24/7 share was not so easy,had to go home to get my expired DL as it was asked during live chat w/the rep. because I had temporary DL at that time of pick up luckily I had my new DL in the mail & used it for the pick up process.But it was all good thanks.

Cassandra K.
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DAVID L.
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Staff were great. Thank You

steven V.
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Everything was good the woman who was working there really had to deal with alot Because the Internet was down and she had to everything over a phone other one that everything was great

Walter K.
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William H.
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Joseph O.
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Excellent, friendly and professional girls to work with. Loved them!!

Michael M.
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The lady running the store was great. She explained everything clearly and got me on the road quickly. The entire process was seamless. It was my first time renting from UHaul but it won't be the last. I will definitely rent from this location again!

Michael G.
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MOHAMMED M.
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Melanie M.
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the only problem we had is they didn't have a one way truck even though that's what we reserved luck for us we didn't move far however it was inconvenient

Greg F.
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Charmion C.
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Nancy was very helpful and professional.

Taylor W.
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David D.
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Keep doing what your doing, friendly easy booking and drop off procedures. Highly recommend this facility

Lourdes S.
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michael E.
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Anthony D.
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Michael D.
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Brandon L.
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Nicole B.
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I was charged for insurance that I did not want. The cashier told me there was nothing she could do because once the card is charged it's out of her hands. She told me I could keep the rental for 24 hours because that's what I paid for. She called me 20 minutes later telling me I MUST return it in 4 hours because she had someone else that wanted to rent it, so 24 hours was not an option. I will NEVER rent a U-Haul from this location again and I will tell everyone about my awful experience

Samantha A.
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bob B.
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howard B.
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LESLEY S.
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Marcella S.
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Very Pleasant and easy to work with

Linda F.
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Nothing, everything went well.

Kevin M.
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The Uhaul representative was friendly and communicative when there were issues with the truck not being available the day before my move. Everything was explained well with how everything works, and everything went very well.

Paul D.
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Kyle H.
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ana R.
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Luis A.
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Robert R.
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CHARLES M.
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Top shelf. Super I will return

Daniel L.
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Todd H.
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Great location, and friendly staff. Thanks for staying open in these strange times. June, the uhaul service employee at this location was very helpful in getting out trailer hooked up and making sure everything was working correctly. We will come bac to this location for all of our moving and storage needs. Thanks so much!

Tunisia B.
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Karen K.
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Annamaria S.
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The staff was friendly, polite, and made the experience painless. I rented from there before and had a great experience then. That's why I came back. Same great service. Keep up the good work.

DOUGLAS D.
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Quincy J.
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Budget rental could learn from Uhual on how to create a great customer e experience. Great job.

RALPH O.
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Gillian H.
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It was very easy

Miguel V.
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Richard W.
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James M.
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Daniel M.
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Excellent customer service!! Keep it up!

JOE M.
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Nothing

Vanessa M.
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Ray K.
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RICARDO A.
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DARREN C.
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Worked with us to make sure we received our uhaul

German A.
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Hassan S.
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mary S.
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Pat H.
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The staff was very helpful and wonderful to work with.

TONY S.
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DESOTA W.
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Ron T.
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LEE G.
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Vincent C.
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John G.
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Thanks again for the fast help! I needed to rent a trailer in a bind and they had one ready to go in minutes for me.

Travis B.
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Keep up the good work

charles A.
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June was great!

Derrick P.
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The service lady June was very helpful she helped me to understand something's about the vehicle that over the years no one had given out this much help you need more people like her but the truck was not clean and had the odor of urine

ROBERT B.
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Great location. Always very friendly and helpful. I have used this location several times. I would highly recommend this location.

Katherine S.
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Service representative not that friendly.

CLINTON J.
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We had great service. Be sure to keep those two women who are knowledgeable, helpful, friendly, efficient, multitaskers, detail oriented. Good for your business!

Muradali D.
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Excellent service, excellent van, good pricing !

Dana B.
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Johnny M.
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Send a copy of the customer final bill to their Email or Text. Be Blessed!

ROBERT B.
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Eric O.
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Jaden B.
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jill J.
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June was exceptionally helpful and stayed in touch to make sure rental was available when promised. She was very pleasant and professional even when the office phone was very busy!!

JANICE C.
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Customer did not leave a comment.

DONNA A.
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I miss Danielle. But Joan was very helpful and knowledgeable .

Brian M.
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STEPHEN P.
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Everything was great

Salvatore R.
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Never received furniture pads. But yet I was still charged for them. Also while we had the truck water leaked into it overnight. And soaked into our furniture. I mentioned all this 3 months ago and nothing was done and no one reached out. And now I'm being charged the full price. I will be submitting this to BBB as well.

Christopher S.
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Customer did not leave a comment.

Patricia J P.
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Nothing. The staff are always very helpful and a pleasure to do business with.

Erich C.
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LEON S.
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Nancy was amazing, super friendly and very inviting!!!

Corey W.
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We saw the picture of what the drop box would look like at this location and the box was orange, could not find it anywhere and the box was not labeled at all, may have dropped the key in the mailbox but we aren't sure cause it didn't say, we were in a rush so it was put in the black box hoping it was really the key drop box

No reviews have been submitted for this location.

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