Have the same lady in the office. She was nice friendly, process was smooth n east VAN was clean already on and warm. I really appreciate you guys. I got truck before from same location but now I couldn't find on GoogleSHAHBAZ M.
United Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Crest Hill, IL 60403
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Your lockers are outside of the building and in the winter time the locks get frozen and it is not possible to open them. After I press in App that I got no key, the app is stuck and you can not do any other procedures like you got the key or return the truck. So, obviously your virtual service is useless without a human attendance, at least in a winter time...MAKSIM Y.
Rude lady when I first arrived to pick up the key. I did everything online and all I needed was the key. It's supposed to be convenient for the customer but she claimed she still needs to check my ID and every thing I just did online. I've been through this routine before and never had to be re-checked before getting keys! Plus she felt like she needed to tell me if I lost the key I will have to pay for the key fob! Duh! I'm not some young kid. I know what and What not to do. She's very rude and has NO customer service skills!!ERIKA P.
Everything was great here. From pickup to drop off. Them only reason I said the equipment was bad was so it would get Uhauls attention. The 15ft truck was clean and ran great. However...i had it into the night and the headlights were so out of adjustment that it was very difficult to see. This is an extreme safety hazard and should be addressed by uhaul. Other than that everything was great. Ive used this location several times and its the only one ill use on the Crest Hill/Joliet area.Mark K.
The personnel were all very friendly and nice. Will use your services again in the future. Thank youMARY N.