Customer Reviews for Universal Rent All

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Universal Rent All

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DEBBIE I. on

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My experience was great, no improvement necessary.

LISA C. on

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Returned the truck back at correct address and time To find out that I’m getting accused for not returning the truck and owners are excused me off stealing For a company in that location with as much high price products does not have a security camera to protect themselves from thief to protecting their customers is beyond me Dealing with this company at this location and dealing with the cops as made a lot of stress The young man with the dark hair is very unpleasant and rude to work with I will never request this company Or location to anyone Never in my life have a ever been treated like a thief until I used this company at this location They need to update and make their company customer friendly with security support to protect themselves of course and their customers

Rachel C. on

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Nothing...we were very pleased with everything.

Rex B. on

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Customer did not leave a comment.

TYLER L. on

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Not stay with a word amount of gas, it's almost impossible to put gas in to the same amount when it's on a funky amount. I always end up putting more in than i started with because the gage doesn't reflect right amount while filing and of course you don't get reimbursed or credit

Gerald W. on

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Customer did not leave a comment.

RUSSELL L. on

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Awesome place to work with. Clan friendly staff that is very knowledgeable.

Brianna C. on

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This was a great experience! Unlike my last experience coming back from AZ, this crew was efficient and helpful! Had me on my way in minutes! I really enjoyed them!

Mark H. on

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Jory D. on

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They do not a actually have storage units like the stupid online people say they have which they need to get the story straight and learn what each facility has and what is not available

Dianne S. on

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Customer did not leave a comment.

VICTORIA T. on

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The truck was not cleaned when we got it, especially the driver's side, so I cleaned it out. Otherwise the service was quick and the truck was awesome to drive.

Christopher H. on

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Truck was unusable. Springs to rear door we're broke. Great customer service and put us in a bigger truck at no additional cost, but reserved truck was obviously never checked.

Dave H. on

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BURK P. on

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Annette R. on

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ROBERTA L. on

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Prices are way to high 104.00 to Dr to patk city and the another 16 to fill the gas tank is far to much for that trip.

Jessica G. on

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They were closed before we could get there, but it seemed nice enough.

David A. on

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Customer did not leave a comment.

Kalissa W. on

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Rick B. on

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We use this location often, great service!

Steve E. on

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i went on a saturday. It was crazy busy. They can't help that - wish there was another person that was "trained" to help with UHaul issues. But - Saturday is moving day. everybody needs to move something on Saturday.

Roger M. on

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Tim B. on

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I rent from Universal Rent All two or three times a year and they are always great to work with.

Dane L. on

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apparently because i called in and talked to a human i was required to do a mobile pick up for the rental truck. this was a freaking joke. I was not told that this was going to be a mobile pick up. i expected there to be someone there to talk to when picking up the truck. luckily there was a guy still at the shop and able to help me. but i still didn't have a appliance dolly like i had requested. why in the world would you send me to a smaller location that wasn't going to be open when i got there and set up a time to pick up the truck at the same time the shop was closing? how am i supposed to know how to manage the process of all that needs to happen for a mobile pick up when the sales lady i talked to didn't tell me any of this? not to mention, there was a location with in 2 miles of the location i got assigned that was open later than i needed to pick up that had everything i needed and i still ended up going there to get the supplies i needed anyways. I was very happy with the equipment that i used. i was not happy at all with your companies new process of doing things with mobile check in. because of that i would not tell anyone to work with your company.

seth G. on

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Closes to early

Susan W. on

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The truck had a tire that had a 3 Inc cut I called them and was told I didn't rent from them I had proof but they were rude and the truck was so dirty brown liquid running down dash and doors. We had to wait 4 hrs to get tire. The truck was really bad and unsafe. This is the 3ed time I have rented from uhaul in the last several months and this was the worst . We'll never return to this location. I will not stop telling people not to rent uhauls after this trip. Take this truck off the road and don't allow this location to ever rent uhauls again.

Bernie F. on

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Great service and very friendly people

Lonnie W. on

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Herley C. on

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CHARLES D. on

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