You still charged me for that insurance after it was supposed to have been deleted. This rental has been such a pain and you still have not rectified the error. Unacceptable.
Renee H
Customer Reviews for University Bp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure gas in da truck
CRYSTAL WI had a reservation for a 8:30pm thinking it would be easier and faster. Once arrived the gentleman in the BP did not know how to help me grab the truck. I called U-Haul and was on the phone for over an hour trying to figure out why my app wasn’t showing a pick-up my truck option.
Limary R