Customer Reviews for University Storage & Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of University Storage & Rentals

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Dean R.
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Customer did not leave a comment.

Jason M.
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BILLY S.
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Best dealer around.

Bart S.
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Stephanie L.
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Rubin S.
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BILLY S.
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Top notch

BILLY S.
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Very professional

Theresa F.
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Customer did not leave a comment.

GARY H.
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BILLY S.
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Very professional and easy process.

kim B.
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jill B.
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Gina C.
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They were awesome at this location!

david H.
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Website does not function properly. Website allowed me to reserve an appliance dolly. No dolly was available at pick up. I was directed to another rental company. Web site reserved 12 blankets which I did not reserve. Personnel were EXCELLENT.

Gerald H.
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Nothing - Mr. Adam Whetstone was great to for with and helped us load the trailer to our truck and made sure to ask do you have any questions or concerns. Thankful for a smooth pick up.....Need more representatives like him....that will make the next customers pick just as great.

Cory L.
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Very friendly. Fast and efficient service.

Wayne M.
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Customer did not leave a comment.

Christie C.
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dean P.
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cathy W.
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There is nothing to do the people and their service was excellent. Thank you so much

Chris N.
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I was charged for fuel after I replaced the fuel that I used. There was more in it when I returned it than when I picked it up. It's only a couple of dollars but it bothers me.

Shirlon H.
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Better communication

Ernie H.
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Customer did not leave a comment.

Janelle T.
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James S.
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Love the self-return option

Darius C.
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Maybe making a designated area for the keys. My turck just had them wedged under the seat. It's fins I just had no idea of knowing where to look for them.

William H.
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Customer did not leave a comment.

Jose M.
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Lawrence D.
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The truck had 3/16 of a tank of fuel when it was rented to me and there was broken glass on the floor.

CJ J.
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Truck was not at the location we selected online for pickup. Confirmation email indicated location was open at 8:00 AM; didn't open until 9:00 AM. Makes it hard not to want to search for more accurate options.

JAMES C.
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Thanks for a very easy transaction. The entire rental transaction was convenient and just what we needed. Thank you!

Carl S.
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The location that I picked up the equipment was clean and person was professional and polite. However, I had reserved equipment in the town that I live and this location was 20 miles away. Twice I got confirmation that my trailer was reserved, only to find out the morning of that it was not where they said it was. I then had to drive 40 miles round trip (twice!!). A manager was supposed to call me to discuss my displeasure, but go figure, no one called to follow up. Not happy with U-haul...had nothing to do with the location I picked it up.

larry H.
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Dawanda J.
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denison F.
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Very helpful. The attendant helped me get the trailer hooked up. He did 90% of the work. Very pleasant.

Jeffery E.
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The owner was great. Helped us out a lot.

claudia M.
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Ken F.
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Tamela C.
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sherrell H.
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The gentleman was very nice and kind... I appreciate his customer service...

Ronald H.
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CHARLES S.
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ricky C.
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Na

Dorothy W.
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John W.
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brett S.
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Michael T.
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Great customer service. Best uhaul place in South Carolina.

Richard B.
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Well run friendly operation Richard

minnie Y.
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roy B.
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raymond E.
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I have rented a few trucks and trailers from U-Haul over the past years and have had good experiences, but this was by far the best! This is an outstanding location and one I will be using and recommending from now on. Great service!!!

Tony T.
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Tie down straps for front of vehicle were too short. Had to let air out of tires to get them to work and had to struggle to get them to not slip out.

lucy M.
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Customer did not leave a comment.

jeffery F.
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Very Friendly staff.

kathy R.
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Derrick G.
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BILLY S.
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Friendly staff. Very professional. Charles was the best. Highly recommend.

jamil M.
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Customer did not leave a comment.

Lamar J.
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Keep doing what you're doing

Michael M.
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Customer did not leave a comment.

Tameca B.
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Dropped off truck at night.

timmy W.
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Nothing!

George S.
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Tammi W.
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Tiffany H.
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donna S.
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Thomas S B.
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Doug B.
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Marshall S.
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shirlene S.
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Doug T.
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This was the fourth location I was given for pick-up. I was contacted the morning I was scheduled to pick up the trailer that the location had once again changed, even after I had verified with the third location by text and phone call. This location is more than a 30 minute drive from home and not very convenient. I can't recommend this location only because there are over 20 other uhaul locations closer to my home.

Walter B.
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calvin K.
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Bobby S.
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Wanda M.
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Mike F.
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ROBERT L.
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I rented a 4x8 trailer with no problems,,, hauled it 13 hours to upper state NY,,,, dropped it off and received my invoice later that day..... Thank you for your services

shirlene S.
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The gentleman at the location was very friendly.the truck was very clean n well maintained

joan B.
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I enjoy doing business with this Uhaul shop. Always pleasant, helpful,, explains everything ... somehow makes the moving an enjoyable experience.

calvin K.
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Jennifer B.
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amanda M.
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Thank you!!!

elsa S.
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Customer did not leave a comment.

Mary Baldwin B.
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Total professionals. Answered all of the questions I asked. Took very good care of me and any concerns I had.

Daniel H.
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Customer did not leave a comment.

hector B.
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This company is fully professional. Very knowledgeable. They go out of their way for you.

Ruthie H W.
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Kristin M.
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Uhaul had dog hair all over it and smelled like smoke, the windshield wipers were broken and it was raining which make it really hard to see when the windshield wiper doesn't work and trying to drive a big truck.

jerome C.
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EVERYTHING WENT JUST AS WELL AS EXPECTED,WITH NO PROBLEMS.

elsa S.
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Customer did not leave a comment.

daniel M.
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Provide better maintenance check ups on vehicles, especially the tires.

Jon D.
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tamara R.
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I have absolutely no complaints. Excellent people, awesome service. I will use again. Thank you so much

russell M.
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LAURIE T.
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Matthius B.
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The man in the place was so so nice and helpful

Reba P.
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marjorie H.
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Truck was very dirty, and in bad mechanical condition. Transmission appears to be going out , so much play in the steering wheel I could barely keep it in the road. Radio on and off defective, mirrors could not be adjusted.

Tamara R.
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I had a great experience, I got a u haul and storage unit so it worked out great. Very good customer service. I will be using them again

No reviews have been submitted for this location.

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