Painless pickup.James B.
Customer Reviews for Upside Down Motorsports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
very friendly staff, got truck out of parking spot for me and sent me on my way in no time.James B.
Customer did not leave a comment.maria E.
Customer did not leave a comment.david H.
I have a concern but it has nothing to do with the pick up nor the drop off locations. My concern is the poor customer service I received when I called to extend my uhaul. When I called in the second time to get an extension the lady who answered the phone was quite rude and it was extremely unnecessary. I was unaware of the policy that you could only extend once. She could have explained it nicely but instead got an additude about it. Like it was a huge ordel that I was extending a second a time. Saying I had extended a couple of times already. I said no mam this is only the second time I have asked to extend. I mean I am paying customer. I do not move for a living and I misjudged how long it was going to take for me to move. If it was that big of a deal I coukd Hve just brought the truck and rented from a different company. The additude was extremely unnecessary!Brandy H.
I think I was their first customer. He did the drop off very well. Very nice and friendly. Location will do good after he gets some inventory and Some haul signage.JAMES W.