Customer Reviews for USA Grocers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of USA Grocers

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KEN V. on

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Customer did not leave a comment.

Sergio O. on

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Everything went great. Thank you.

raymond M. on

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Customer did not leave a comment.

bob T. on

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Deborah S. on

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Next time you can have someone available to go into your computer program and acknowledge my return of the dolly...or tell me the latest time that someone who can do this would be available at the site where I am to return the dolly. Otherwise, everything was great!!!

Paul Q. on

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Somewhat rude individual at the return location. Unrelated to the return location, U-Haul is finicky about a few miles over, but ignores that fact that I returned with more fuel than pick up.

LuAnn M. on

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Customer did not leave a comment.

lohn J. on

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Very good, friendly people very helpful ??great service

Steven B. on

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Since there was no one here to help me attatch my trailer, I had to do it by myself. Thankfully during this process I only dropped the trailer and broke my toe one time. They quoted me about 4 different prices, all of which were less than what I paid. To top it all off, I had to go buy my own cable to hook up the trailer lights. Never using U Haul again.

jacob C. on

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Bad location poor customer service the trailer was in bad shape location has trucks stuck in yard

Juan C. on

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Un pequeno problema con el idioma. Pero la central muy buen customer sevicio y ayuda. Grasias y lo s felicito

Raul V. on

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Customer did not leave a comment.

Robert K. on

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Not a nice location. Trucks parked in soft sand. Dirty and messy office area. Transaction was handled OK

steven R. on

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Just keep doing what you're doing.

Janice G. on

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Store was easy to miss drove right by it no signs visable.

Drake B. on

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They were late for our appointment time. The facility is very dirty. The set up for the uhaul person is little more than a small counter space at the back of the store.

Rebecca D. on

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Truck broke down on us 2 time. Had to wait for me hanic to fix. 2nd one found problem but we lost over 4 hours of traveling time. Sitting in a hot truck in Fl. The place we picked it up at.never check it or looked at anything to.make sure everything was ok. Ac. Only worked part time. Has an exhaust leak in the front. And the gas guage does not work. We put in 75.00 just before we returned it. And then we got charged for not having it full. Next time We.move I will use another company .

Damian R. on

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Was not able to answer my questions I turned in the truck are they early

george H. on

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Car transporter front jack was sunk into ground, had to use my car jack to get it out.Ratchet's where rusted and did not work until I oiled and fiddled with them. Surge brake did not work, needed brake fluid. Wheel dust cap came off during drive (lost). This equipment was well used and not serviced! Not impressed at all!

suzanne K. on

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Stay clear of this location! They are rude and disrespectful. When I arrived to get the truck it was all the way in the back the equipment I had to bring it to the truck I had to find the truck by myself just given the number and told to look for it. When I got in the truck it was less than a quarter of a tank a gas. When I return the truck to the front of the store I was told to move it I was then verbally abused my daughters called you names I was called names the guy told me go ahead give me a bad review I want you to. Argued with me for over 15 minutes and then charged me for a whole other day wouldn’t give me a receipt told me it was emailed to me. It was the worst experience of my life. There are so many other U-Haul locations in town I would stay clear of this one. They are rude abusive and do not care about customer servicr.

Jeniffer M. on

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Customer did not leave a comment.

Robert B. on

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Nothing, it was perfect!

thomas M. on

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the owners son...was very threatening...rude...and called names …very racist…I will never ever go back there …and will make sure everyone I know DOSENT go back...the son is soooo bad and could be a violent person...

Kay L. on

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Customer did not leave a comment.

Gary C. on

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UHaul trailer was missing the stand, so the tongue was in the dirt. My husband is 70 and I am 65 and we had to lift it up onto the ball. It is fortunate we weren't hurt doing this or my husband have a heart attack. Additionally the trailer was positioned such that we held up traffic to connect the trailer to the truck. Only one person was at the store and he did not assist. He was more interested in selling a soda to someone.

Vincent A. on

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This place is a zoo. Nowhere to safely park truck upon return attempt. Uhaul customer has to meander through an array of questionable individuals (hanging around store, working on cars, etc) in order to get inside. No decent person would normally go into this place. Store owner very impolite and lacked manners. Would never use this location again, and certainly would not recommend. Marked as "helpful" above only to the extent that owner appeared to successfully get the transaction closed out, but nothing more.

john D. on

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David M. on

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Lawrence L. on

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Richard L. on

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Bruce S. on

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