Customer Reviews for USA Grocers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of USA Grocers

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Denio C. on

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The milage on the paper work stated the truck had 100112 miles, I did took pictures of the odometer and it was showing 100117 and if had brought to their attention they would charge me 5 extra miles. I know it’s only 5 miles of difference, but if I walk in the store to rent the truck with 5 dollars less I wouldn’t be able o rent the truck, would I? It’s all about principals and honest. Thank you.

Helen M. on

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Customer did not leave a comment.

Orlando H. on

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mohammad R. on

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Staff was very helpful, Store was busy had a few mins of wait but got everything I needed. Definitely recommended

Jeffrey S. on

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Amazing customer service!! Will definitely recommend this location and give them 5 stars!!

Julio C. on

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Nothing everything is fine have good service and good employees

Yuri S. on

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Great people, great service!

Helen M. on

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Customer did not leave a comment.

Luis T. on

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Lower rates, after the fact I came to the conclusion that renting from Enterprise is a lot more cheaper.

Thomas R. on

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Easy rental, very fast and convenient, good quality truck

Toan L. on

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Terrible customer service. Messed up order. Booked me for 5 days instead of just adding a 1 day extension to my 1 day reservation. Charged me $40 additional for gas when I only used a few miles. Truck has difficulty closing latch. Manager was rude, staff treats you like garbage. Horrendous location

monica P. on

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simple , when i went to pick up the truck the cashier or owner didn’t have me in his system at all he ask me my driver linces in credit card before to confer my order number, he didn’t have me , all my advance i did on line was for nothing i wasted my time anyways to do it again about my information, i didn’t get my hand truck like reserved it for 7 dollar a day , so when i called in claimed to U haul she sent me to go in pick it up in another location, so wasting time just to moved my furniture, so not happy at all , they rental place never walked me out to check the truck or show me where i need to get the truck they just told me where to get it in the back of the store , they don’t work as professionals doing businesses , but i think is the way that Uhaul work and the store too , so ghetto all this service , , this my first time i was expecting something different on services ,

MArtin G. on

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Wendy F. on

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Great customer service

Juan P. on

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Stanislav S. on

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Shraga B. on

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The dollies were ALL broken, no other equipment there and I was the first to show for the day...the rental "office" was very ghetto. Was nervous to give them my card. Overall, going to a different location if I even need to rent a uhaul again

Susan S. on

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Steven S. on

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austin T. on

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No dolly, no pads, dirty , no assistance with the car dolly. Very rude person I picked up the U-Haul equipment from. Extremely high priced. Terrible overall experience

BENJAMIN J. on

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Penny S. on

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JACQUELINE J. on

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The customer service representative was professional & proficient in his task.

LINDSAY ROSE W. on

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we had trouble figuring out whether the mirrors adjusted and if so, how

Aleksei S. on

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I need 17” truck, at 8am. But I came, they told that they don’t have 17, only 15” but I promised people that I’ll come at 8:30. So I paid 2 times more for gas and mileage. And spent more time. And truck with 96000 miles eat extremely much gas... and when I return it, I should to park it 3 times. Front, rear on a back!!!

Steven G. on

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Perfect experience.

David B. on

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Vinodhkumar B. on

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Prior information should be provided if the truck that is booked has some issues and gonna provide other vehicle

Dawn B. on

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barbara O. on

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ASHLEY M. on

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Fix the windshield wipers.

Michael L. on

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martinez S. on

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The service I received was excellent. It completely exceeded my expectations. They're fast and efficient.

jean D. on

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Smooth Transaction! No surprises -- everything as expected, and the U-Haul representative was very helpful. Truck was clean!