The vehicle I wanted wasn't there, which meant I had to take a smaller vehicle and do three trips instead of one. Made a nightmare day for me and very expensive.NEIL E.
Trailer Rental & Towing in Boca Raton, FL at USA Grocers
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Boca Raton, FL 33428
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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Very expensiveCARMEN O.
This store gives priority to his client, he did ask 4 times to step back so he can take care of his client first and make me wait even I was there before them. 1.The truck is very duty and smell very bad, 2.the door cannot closed completly and make noise while you are driving. 3. The seat adjustment is not working and make it hard to drive safe. 4. The truck has transmission issue, it take milage to change the shift plus the extra noise. Overall no more business with u hall, specially if the pickup is not from a real uhall store period.Youssef B.
The truck was disgusting and smelled horrible. The steering alignment was off. The guy at the counter was very unprofessional and kept taking other customers while I was trying to check-out. He also couldn't find the keys for a period of time. I was very upset with my service and honestly I shouldn't have to pay for this. I was absolutely appalled by the condition of the truck and the location.Michael K.
I needed a truck for a very short move of a dining table. Took 2 employees and 15-20 minutes to check me out with very little info. Had less than 1/4 tank of gas. I went 8 miles total. Was charged $30.00 for gas which at 2.15 a gallon is unconscionable. Feel very taken advantage of.PEPIA J.
Windshield was filthy.William C.
There was literal broken glass in the back of the truck that we had to clean ourselves. When returning the truck they wouldn't explain anything further than â€œok thanks we'll send you the receiptâ€ I had SEVERAL receipts sent to me with different totals and miles after not receiving one at all but getting charged. Very inconsistent. Never going there again.selena H.
Why do you send multiple invoices for tolls 2 months later.Gina H.
The van was infested with cockroaches, so I didn't even use the rental to move my stuff. I picked the van up at night and couldn't see until after the initial inspection link expired that there were all sizes of cockroaches in the van. But I knew something was wrong when I rolled the window down to hear back up directions and a huge cockroach crawled across the windshield... I put boxes in the back for 10 min on my way from the pick up location to my house. By the time I took them out, there were 3-5 bugs in EACH box and I had about 7 or so empty boxes. So disgusting. Not only, did I not use the truck to move my belongings, I also had to throw the boxes away because of it! I used the van to move solely my furniture as that was unavoidable. With only 3 pieces of furniture going in there and leaving the furniture outside for 24 hours, I still was finding bugs in my new home for about two weeks after the move. I want my money back!!! I am so repulsed and opposed from using U-haul again because of this place! Do not recommend renting from here!Zoe D.
Everything was perfect. He was nice, the online setup made the whole process quick and easy. The experience was very enjoyable. If I ever need another truck rental, I will be back. Thank you.philip B.
I used the online check-in with my smart phone and lost an hour of my rental time waiting for authorization. Other than that the service and the vehicle were excellent.Luis H.
Quite the con; truck was filthy and damaged in places. Employees were horribly rude. Never again.Valentinas B.
They are bad to assist you (when u call).Cezar R.
This place and these trucks were disgusting!!!!! I ordered my truck from a different location and uhaul sent me here instead. SOOOOOOOO GROSS! I'll probably NEVER rent a uhaul truck again.Stephanie D.
Truck was infested with roaches. I ordered a half dozen furniture sheets/blankets and they were not there.Eli P.
Fast friendly great staff thank you very muchJohn K.
Wrong prices on contract was charged 79 dollars a day for a 19.99 truckEdan D.
I reserved a 10-foot truck and when I got there all they had was a 15-foot truck and would not honor the price of the 10-foot truck. I left very dissatisfied.Benjamin F.
Nothing. Everything was good and the gentleman that we dealt with was very friendly and helpful.darren M.
Personnel at location what is poor service I was not accommodating on questions that I have regarding blankets for moving , and eventually hung up on me when I called right after pick up,Andre G.
Small location with big heart and friendly service.thomas F.
Sid was amazing. I was done in 10 minutes. No supprise fees. Truck was exactly what i ordered.Bina B.
Customer service excellent!Terry G.
Being a small grocery store with 1 register made the rental process take a lot longer also no moving blankets were providedFred J.
El chico que me atendiÃ³, pueda que no haya sido su culpa, yo no hablo bien el inglÃ©s, pero le entendÃ que debÃa devolver la unidad alquilada con el combustible igual como lo recibÃ, yo fui a una estaciÃ³n de servicio (gasolinera) y le coloquÃ© lo que faltaba para volver a dejarla igual, vosotros me habÃ©is cobrado 12 dolÃ¡res de combustible. Lo otro es la cantidad de millas cobradas, no creo haya sido tanto. Espero me llamÃ©is y me deis una respuesta a esto, ya que es dinero y el dinero es difÃcil de obtener para pagar mÃ¡s de la cuenta. Del resto, la atenciÃ³n fue estupenda, no tengo nada para quejarme, solo lo antes expuesto y que espero lo considerÃ©is y retorneis a mi cuenta lo que me corresponda. Muchas gracias.hector E.