Customer Reviews for Used Book Warehouse

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Used Book Warehouse

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Perry W. on

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JAMES C. on

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ROBERT D. on

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The place is very dirty

DIPEN P. on

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There is no need of any improvement... Jim takes care of everything.....

Daryl D. on

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Frank R. on

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John G. on

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Great customer service. Plenty of trailers and trucks in good condition. Easy transaction. Would highly recommend

Mary P. on

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Joseph C. on

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I use this location for trailer rental because on the good service received.

connie h. on

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Always so friendly and helpful at this location, owners are great!

JOHN V. on

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fAYE T. on

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Trip ran an extra three miles- proprietor waived the extra fee. Quick, thorough truck check. Thank you!

Steven T. on

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Trucks look OK with no mechanical issues but after driving through a rain storm I had a puddle of standing water in the moms attic area

jerry S. on

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Owner was very helpful and we were glad he happened to be there late.

Xenos Y. on

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inspect the tires and brakes before sending.

Ron M. on

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Flossie t. on

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Very friendly and made our busy move seem easier.

Rodney V. on

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Terry Y. on

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Daniel S. on

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John C. on

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my visit went extremely well. Very nice people working at this location. I was treated very well

karen m. on

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Your app sent us to the wrong location. 3801 N 35 toward Aransas Pass. This was 6 miles in The wrong direction. The correct address is 3801 N 35 Fulton. They charged us 6.38 for gas Some of that was used driving the 12 miles.

Shirley E. on

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AMY P. on

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Great rep for Uhaul!

Raymond P. on

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Linda C. on

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Paul R. on

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Elijah J. on

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james o. on

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kelley m. on

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Jim is always kind and helpful.

Charles J. on

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Everything was great.

Jerald A. on

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They go out of the way to make sure the equipment is ready . A pleasent company to work with. Thanks

MICHAEL F. on

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Nice people and very helpful for small town

Patricia S. on

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Robert P. on

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The trailer door needs repair. It did not operate as smoothly as Uhaul equipment normally does.

MISTY D. on

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Randy O. on

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charles m. on

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Amanda M. on

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Brad B. on

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got here some one meet us in the parking lot, told them about the bad harness he took it off and it would get a new one.

COLBY W. on

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Aaa+

WILLIAM L. on

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tracy m. on

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We love Jim. He is always helpful and accommodating. Thank you Jim. Great job.

WILLIAM L. on

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Great little location. Friendly helpful people.

Steve K. on

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JOHN B. on

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wayne g. on

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Great service.

MICHAEL B. on

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Checking the vehicle back in was stress free and easy after a long weekend of packing and driving. Thank you.

Jessica H. on

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Thomas R. on

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Barton C. on

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great personnel

James E. on

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Emily F. on

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George O. on

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C Taylor K. on

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MIKE H. on

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Leigh E. on

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Very efficient and met me out in the lot when returning the trailer. I have had several interactions withot this location and have been very pleased.

Don Z. on

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Joseph C. on

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Owner made the renting procedure go very smoothly, thus no waste of time.

JOSEPH C. on

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Minimal in and out time. Need trailer in near future will return to same dealer.

MISTY R. on

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Adolph D. on

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I use this location every time I need to rent a uhaul product. The gentleman there is most helpful and knowledgeable. Great to work with.

WARREN H. on

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We've rented from this U-Haul location several times over the years. The service has always been excellent, and the equipment always well maintained. We'll be back, I'm sure, and will recommend to our friends.

Alice C. on

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Jim in Rockport location was very professional very friendly. I appreciate all his help thank you

JERRY R. on

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Jim at the Used Book Warehouse went above and beyond to help us on getting a 15ft truck over the Memorial Holiday weekend! He did a fantastic job and recommend everybody to use him when renting a truck.

James P. on

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Dianne D. on

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kelley m. on

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Jim is always very friendly and professional and helpful. I use trucks from him as often as I can, which is usually at least once a month.

James P. on

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Nice guys!

Cynthia C. on

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Location was conveniently located and the worker was polite and helpful, but the place is located within what looks like an old garage. It's dirty and not well kept. Served the purpose, but certainly no showplace.

MICHAEL R. on

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David R. on

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We always rent from this u haul company the staff are very friendly and helpful,just a great place to do business with!!! I highly recommend this place and have to many.

Kenneth D. on

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MARK M. on

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Daniel T. on

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clean cab of truck especially if you expect me too.

Michael C. on

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Dianna A. on

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The owner is amazing.

Kathy T. on

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JERRY H. on

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Frank M. on

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RODNEY V. on

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Dale R. on

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TEPHANIE D. on

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Christina G. on

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JAMES G. on

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edith b. on

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Dianna A. on

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ROBIN C. on

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Personnel were extremely nice and helpful, the office could use some updating and renovating. It would also be helpful to have 1/2 day rentals on your 5'x8' open trailers. Only needed the traler for two hours locally, there were four available. Again personnel were outstanding..

DORTHA G. on

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I've used this location before & have never had any problems. Polite personnel, knowledgeable, & always friendly...

Roger L. on

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This man was unusually competent, helpful... I cannot say enough about his wonderful customer service!!!!

Linda W. on

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MARLENE K. on

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JOE D. on

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michelle v. on

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Very friendly and helpful folks always smiling,I will continue to do business with them....Stress free experience! Thanks!!!

steve b. on

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It was all good.

STEVE D. on

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Joseph C. on

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Prompt service

James M. on

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No improvement needed. Outstanding service.

MARK S. on

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Nathan G. on

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