Customer Reviews for U-Stor Zephyrhills

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Stor Zephyrhills

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Dolores S. on

Rating:

Customer did not leave a comment.

Kenneth L. on

Rating:

Customer did not leave a comment.

JEFFERY L. on

Rating:

Customer did not leave a comment.

Kevin K. on

Rating:

Have adequate space for ALL returns. We were told that some people try to return there, per their contract, and you will not accept it because you have no space. This is unbelievable and hopefully not accurate. We expect our return to be made at the location stated on the contract, no where else. Please ensure returns can always be made at contract location.

Travis F. on

Rating:

Customer did not leave a comment.

James M. on

Rating:

99 cents a mile is highway robbery.

marcos B. on

Rating:

Customer did not leave a comment.

Alexander H. on

Rating:

I was told after I had brought the truck. That the price I had to pay was $204. Then a lady called and told me my price was going to be $164. I'm confused now, but I hope if you guys value your customers. Then I should pay $164 for the misunderstanding. Thank you for your help and attention.

Gary D. on

Rating:

Customer did not leave a comment.

Jackie C. on

Rating:

Customer did not leave a comment.

Kevin P. on

Rating:

Customer did not leave a comment.

Tanya L. on

Rating:

My experience was good untill I turned truck in. .The lady said there was less gas than when I left in it. I know for a fact there was more. The gauge on the receipt is different from gauge on vehicle. You should look into that because it caused issues. She did call uhaul and got it waived but she wouldn't take me to the truck and show me or so I could show her.

Mary C. on

Rating:

They had what I needed on site. No waiting . The van ran great and the price was great too

Chia T. on

Rating:

Customer did not leave a comment.

George M. on

Rating:

Customer did not leave a comment.

Marlyn M. on

Rating:

Customer did not leave a comment.

Dave C. on

Rating:

Customer did not leave a comment.

cassandra C. on

Rating:

she was fast and curtious. she is a keeper need more like here.

Chantelle M. on

Rating:

This experience was fantastic. They were friendly and the vehicle was clean, neat and tidy.

Glenna R. on

Rating:

Turned in after hours but everything was good. The entire rental process thru U-Haul was very good !

JOSEPH B. on

Rating:

Customer did not leave a comment.

Rob F. on

Rating:

Customer did not leave a comment.

Sasenarine P. on

Rating:

I originally rented from your Morris Bridge Location, which is near my home. An email assured me that a van would be available. However, just to double check, I called the afternoon before and was told no van was available at this location - the owner said that her cargo van was not working for 3 weeks and changed by pick-up location to another location 8 miles away (16 miles round-trip) and 16 miles more than I would have had to pay--not to mention the extra-drive in a unfamiliar area in a heavy thunderstorm. At a minimum, U-haul should refund the extra 16 miles, I was billed. Very unsatisfied with this kind of service.

Beckey G. on

Rating:

Customer did not leave a comment.

barbara M. on

Rating:

Very helpful.and nice to work with,

James W H. on

Rating:

Customer did not leave a comment.

Robert W. on

Rating:

Customer did not leave a comment.

Casper V. on

Rating:

Customer did not leave a comment.

Stephanie F. on

Rating:

Customer did not leave a comment.

tom H. on

Rating:

The person that made the reservation with was very nice and friendly. the person I pick up the truck with was unfriendly did not want the answer my questions and as I was talking she just drove away your golf cart when I was trying to ask her something very rude

BRENT C A. on

Rating:

The customer service at this location was great, but i was disappointed this location did not have a dolly or any equipment to help with moving. i've never had this issue with renting from Uhaul.

TRICIA C. on

Rating:

Customer did not leave a comment.