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Stavroula G
Customer Reviews for V Mart Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Today I use rental car. My payment is $75 why detected for $101 from my credit card let me know please. Thank you.
FOYSOL AThe first location at 3555 14th Avenue has the worst service. We arrived to pick up the Van but there was nobody at the location despite they closed at 6 pm and we arrived at 5:10 pm. We wasted 1 hour to get the Fenton road location.
Brian LInitially, he said we weren't supposed to drop off the vehicle at this location but eventually found our booking.
YUN LTo make improvements. You need to have more trucks.
chung rThe battery was low. I tried to go at 5:45 AM. But the car could not start. I had to use jump-cable to start it.
ZHENHUA CPeople who are helping with reservations at the pick up location should have the knowledge about the portal and how to check-in customers properly. Keep the trucks clean and without bad smell. Flexibility and convenience to drop off at any uhaul location.
NAVYA VThe overall system was unable to check out me and give me a receipt. Moving forward I will not use U-HAUL anymore.
SEYEDEH MI know that I was being cheated my payment of 25.00. For a rental I didn't used your customers service is terribly. Please don't charge people for insurance if they refuse.. my gas level was not full but I still Had to pay for a fill up. NEVER AGAIN I WILL RENT FOR U HALL
RABINDRANAUTH P