Everything was great
ADAM M
Customer Reviews for V Tire & Wheel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The appliance dolly strap was busted. Should not have been loaded in the truck for use.
Corey CNothing,par excellence!
MONROE NFelt welcomed so as I got out of the truck. Great personal experience
Marsha WThis drop-off location was assigned to me and closed on Sunday. We could not drop the truck within the gated business and there was no drop box for the key. I called the business twice, left a message, and texted with no response. I ultimately used the national website to get permission to drop the truck on the vacant lot of the business next door and to leave the key under the seat of the truck.
Beth DV Tire & Wheel went above and beyond! Arrived after hours and a day early. While leaving a message the U Haul representative answered the call, then met me at the return location to return the rental. Amazing customer service! Would 100% recommend
John GGreat customer service and very nice
Byron AThey we’re ready great to work with.
Peige VEmployees were actually early and were very helpful and got us out of there quickly
Evan BVery sketchy, phone numbers don't match, no one visibly available to open the gate and drop off equipment. Was about to call 1800 uhaul number to request a new location and then a guy came out. It looked like more of a junk yard then a uhaul pickup drop off location.
PAUL MThis location does not offer 24/7 pickup and drop off. There are gates that block the entrance. We reserved for a Friday pickup and when we arrived they were closed and the gates were closed. We rebooked for Saturday morning and were told they are usually closed on Saturdays and we were lucky they were there. The phone number on the Uhaul site for this location is wrong. We called many times to be hung up on and asked to stop calling. The location owners were very friendly however the overall experience was terrible.
Kristin HCan’t get in touch with them. No phone communication possible
William HVery helpful and friendly staff
TIMOTHY GThe lights did not work.
John WVery friendly and accommodating.
randy sthe guys were very helpful and friendly. I have already recommended this location to friends.
Thomas BI stepped in "dog poop" and while cleaning my feed, I almost stepped in another pile. The parking lot was pretty tight.
Joseph L