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SHANNON L
Customer Reviews for Valley Mail Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The business owner of Valley Mail Express went above and beyond to make sure I had everything I needed. He called me the day before to verify how I planned to check-in. I opted for the self-service version, but when he saw me out there he immediately came out cold and offered a bottle of water, stating “it was going to be a long day in the heat.” He answered any questions I had, and offered assistance with the self-service check in. Technically his business did not open till 9, and I was picking up at 8, and he could have left them in a drop box, but he showed up to personally hand them to me. He didn’t have the exact equipment I needed, but that is not his fault. Was super sympathetic when we brought the van back early because we got heavily rained out. Not only would I use this location again, but I believe Valley Mail will also receive my business for all my shipping needs.
Eva PFantastic location with a super friendly, knowledgeable, and welcoming team.
ADRIAN A