Customer Reviews for Valley Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Valley Self Storage

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Paul O. on

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Very nice and helpful

Jessie J. on

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Jessie J. on

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Lisa P. on

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The location was secure and the franchise personnel very helpful and friendly.

Leslie F. on

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Joni B B. on

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Christian F. on

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Christian F. on

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Phil R. on

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Alysen H. on

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karthikraj p. on

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Bob M. on

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Quick, polite service

tim m. on

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Attendant met me at the truck after parking. Was checked out in a matter of minutes and out the door. Couldn't ask for anything more.

Kimberly S. on

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Charles F. on

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David L. on

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Great service and truck was ready to go!

Erin K. on

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Serpentine Belt on the vehicle broke, that caused a 3-4 hour delay, waiting for roadside assistance.

David W. on

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Friendly guy there who was glad to show me all the tricks of the truck/trailer.

Dell N. on

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Hours open are somewhat limited on Sat and on Sun. Otherswise, good show!

odessa c. on

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Phil is awesome and personable. He works hard to accommodate you and meet your needs... and serves you with a smile!

Mariah A. on

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oliver d. on

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Laura S. on

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dropped off after hours-

JOHN B. on

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Shirley A. on

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Albert J. on

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Poor lighting at night made dropping truck off difficult. Impossible to tell where to park legally.

Robert Z. on

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He was helpful with showing us how to attach the car to the dolly, but only after asking after a dry theoretical run thru on the dolly itself. Informing drivers about downshifting when driving thru mountains would be helpful for people who don't know.

Jose R. on

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I want someone from Corporate to contact me ASAP. I rented the uhaul from a location a couple of miles from my house. Showed up there to find out I was diverted 15 miles away. W.202-296-4241 C.703-431-6031.

Greg L. on

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great overall experience.

KEN R. on

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Charles M. on

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Lawrence H. on

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Didn't know you were in a location so close to me but so glad I found you. Equipment, service was great! Thank you so much. Larry Harris

TERRY T. on

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Friendly service. Good equipment. Happy rental experience

Todd L. on

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Great service. Clean truck.

KATIE N. on

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Angela S. on

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I did a drop off so I did not speak with a rep. The place was clean and drop off was easy.

sue s. on

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Rough ride. Overall good.

Sara H. on

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Brandon B. on

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Give an address to the pick up location versus calling a phone number

James T. on

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Robert L. on

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They were very professional and helpful. Would highly recommend them.

Mary j. on

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Great Job Everyone. The move was very easy

Sharline E. on

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really nice and very helpful

Martha C. on

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Mavadell B. on

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Randal A. on

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On Site Staff were outstanding!

Nicholas A. on

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Very Friendly Employee.

Kenneth D. on

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BRADLEY E. on

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ALBERT E. on

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Can't think of a thing. Gentleman running the shop is polite, knowledgeable, provides great customer service and always has vehicle ready for convenient pickup. I have rented from this location on four or five different occasions and will again as needed.

Cindy S. on

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Larry K. on

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Poul H. on

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Larry R. on

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Jeffrey M. on

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Alan L. on

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You did a great job. Thank you.

Joseph O. on

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Sunday C. on

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Tracy was very helpful with our needs. I appreciate her professionalism. The truck was brand new and ready when we needed it even though it was short notice. Overall a great experience.

Arpad S. on

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Victor R. on

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Wayne K. on

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Very friendly!

Raymond D. on

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Nothing to improve. I always try to use this location.

Helen B. on

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We were there right before the place opened. The employee was 5 mins early and opened. Very nice and helpful.

Marvin D. on

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Antonio C. on

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BILL D. on

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Karen M. on

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Tyrone W. on

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Cynthia O. on

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Location is so convenient, and the processing time to receive/return the truck was amazing. Will definitely rent from this location again.

JENNIFER L. on

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Lucy A. on

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Parking was confusing and they charged for cleaning when vehicle was spotless

JAMES M D. on

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gillian g. on

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