Customer Reviews for Valley Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Valley Self Storage

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Leslie H. on

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Pete S. on

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The person I worked with was very courteous and very helpful. Everything was ready to go and my return could not have been more expedient. I appreciate that the U-Haul person valued my time and did not make me wait at all. Terrific! Thank you, Pete

bill D. on

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JUSTIN C. on

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Mobile self pickup and return option is a great feature. Easy and quick, no problems. Great feature.

Miles H. on

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Brian M. on

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rented the truck with gas guage at 3/4 and told me it was 7/8 and i returned at 7/8 but U-haul charged me $34 to fill the tank. nothing short of amazing. i sent a refund request, but have heard nothing. I'm in a sales capacity and if i ever did this to my customers, i'd be out of a job.

Donna G. on

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WE HAD TO RENT IT FOR ANOTHER NIGHT, CALLED UHAUL AND IT WAS VERY EASY!

TAMMIE M. on

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CANDANCE F. on

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He was very nice and accommodating.

Timojhen M. on

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Adam J. on

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James S. on

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Kelly J. on

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Steven M. on

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Rental pick up was fast and went perfectly.

Philip F. on

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More fun and games with the computer system. My contract said to return the truck and auto trailer to a given location. When I arrived on a Monday morning, I was greeted by the UHaul rep only to tell me that I have to return the equipment somewhere else. My contract was explicit on the drop-off location, but UHaul told me to return it to another location. The computer system should have never allowed the drop-off location to be where trailers weren't supported. After a call to the area manager, it was sorted out and a reasonable drop-off location was selected instead. HORRIBLE computer system, but great support folks. They worked around the problems, but it was a hassle. Good rental equipment that performed as expected.

Tom E. on

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Tom E. on

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David N. on

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Shaun M. on

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SHOSHANA M. on

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This truck rental was made very easy by a friendly and helpful manager. I will certainly use them again!

timothy P. on

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Scott W. on

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Great representative - friendly and helpful. Thanks!

Shannon H. on

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James T. on

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Rebekah K. on

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Victor D. on

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Frank L. on

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Explain some of the features of the trucks. Stress sweeping out the truck when returning.

DAN B. on

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Gordon C. on

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sandra D. on

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John W. on

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